Ratings based on 866 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 13, 2024
Great!!
Comment from Hotel Management
Apr. 15, 2024 by Guest Experience, Hotel Management
Estimado Freddy, saludos.Gracias por el diligenciamiento de esta encuesta y tu excelente calificación, esperamos poder contar pronto con tu visita en nuestros hoteles.Gracias.
2 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
The property didn’t had water at all.No for washing teeth or showers.terrible!!!
Comment from Hotel Management
Feb. 26, 2024 by Guest Experience, Hotel Management
We are sorry to hear about your experience at Hotel Habitel Select. It is unacceptable to not have water for basic needs such as washing teeth or showering. Your feedback will be shared with the hotel management for improvement. Thank you for sharing your review.
5 out of 5
by A traveller

Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Estimado mauricio, saludos.Gracias por tu excelente puntuación de nuestros servicios en Habitel Select, para nosotros es muy importante.Te esperamos pronto.Gracias.
4 out of 5
by A traveller

Posted Feb. 16, 2024 on Expedia
Very convenient to the airport and a nice breakfast included!
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Dear Jutta, best regards.We appreciate your good rating and positive comments about our location and breakfast service.It was a pleasure for us to serve you and we hope you will come back soon.Thank you.
2 out of 5
by A traveller

Posted Feb. 14, 2024 on Expedia
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Estimada Keyla, saludos.Gracias por el tiempo que tomaste en el diligenciamiento de esta encuesta, lamentamos que tu experiencia no haya sido memorable.Esperamos poder atenderte nuevamente y poder brindar el excelente servicio que nos caracteriza.Gracias.
5 out of 5
by A traveller

Posted Feb. 14, 2024 on Expedia
nice, convenient, very close to the airport
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Dear Greg, greetings.We appreciate your excellent rating and good comments.We hope to be able to serve you again in our hotels very soon.Thank you.
4 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
It was very convenient since it's so close to the airport with breakfast included and free shuttle service.
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Dear Jose Antonio, greetings.Thank you for your good rating and excellent comments about our location, free shuttle service and breakfast.We look forward to having you visit our hotels again and provide you with a memorable experience. Thank you.
5 out of 5
by A traveller from Miami

Posted Feb. 11, 2024
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Estimado Víctor, saludos.Gracias por tu excelente puntuación, esperamos tu visita pronto.Gracias.
4 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
The location
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Dear Sandra, best regards.Thank you for your good rating of our services and comments about our location. We are pleased to know that your stay in our Habitel Select hotel was to your liking.Thank you.
2 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Bathroom was filthy, towels torn, mold between tiles, shower curtains stained and dirty. We were just too tired to ask for a change in room and we would be staying for less than 7 hours.
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Dear kaylia, greetings.Thank you for taking the time to fill out this survey, as it allows us to improve day by day.We are sorry to hear that your stay at our Habitel Select hotel was not entirely pleasant.The housekeeping area, took careful note of your comments, in order to provide the best service to all our guests.We hope that on your next visit, you will receive the excellent service that has always characterized us.guestexperience@habitelhotels.comThank you.