Ratings based on 97 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 15, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 14, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 12, 2023 on Hotels
5 out of 5
by A traveller

Posted Oct. 25, 2023 on Hotels
We loved this this accommodation! Situated next to the Two Towers, but not at all touristy. Lovely reception/breakfast area. Very helpful, friendly staff. Sophisticated but not pretentious atmosphere. Would definitely return/recommend.
2 out of 5
by A traveller

Posted Oct. 25, 2023 on Hotels
Since check in calling us to see what time we arrive because they leave Ita a building with siftent rooma in it lobby on the 1 floor , had to carry suitcaaes thru stairs first, room with other romms on 3 floor Its not q prper hotel its like a hostal They dont do your room in the mornings We Will never atay there again
Comment from Hotel Management
Oct. 25, 2023 by Receptionist, Hotel Management
Dear, we suggest, next time, to read the information about the property before booking, you will avoid disappointment, in fact on the site you can read that:- It's not that "we're not really a hotel", we're not really a hotel, we're a B&B and it says so!- We do not have a 24-hour reception and since many do not read, we are forced to ask to avoid unpleasant surprises for those who might arrive late, without warning, and be left out.- It is also written that we do not do daily cleaning, but every day yes and one day, because we honestly believe it is respectful for the environment to reduce consumption by avoiding washing linen every day when not necessary (as explained at reception, all you had to do was ask)In summary we are really sorry that your stay was not to your liking but we can't do anything for those who book something without reading what it is! We hope that your review is useful to those who want to learn more about our services and who we are
5 out of 5
by A traveller

Posted Oct. 3, 2023 on Expedia
I absolutely loved our stay here. From the pre check in available, to the location and the staff, everyone and everything was wonderful. I’m just annoyed we only stayed one night as this place is perfect for a longer stay. Will definitely book here again.
4 out of 5
by A traveller

Our stay at 051 studies

Posted Sep. 18, 2023 on Hotels
Had a nice stay , staff were very helpful & pleasant , nothing was to much trouble. Only problem i had was with all the keys we had , & having to open various sections all the time
5 out of 5
by A traveller

Posted Sep. 15, 2023 on Expedia
The place was great. Very convenient location, easy walking. The room was very clean and spacious, The food was great. So much to choose from for breakfast or snacks. Most of all, the staff was amazing!! They were always available and so helpful and upbeat - each and everyone we talked to throughout our stay. We had to leave before the breakfast time for a flight and they packed an awesome bag full of food and drinks they left in the refrigerator for us to pick up on our way out. Wouldn’t stay anywhere else!!’
4 out of 5
by A traveller

Posted Sep. 12, 2023 on Expedia
The staff here is amazing! Thanks Alessia for all your help! Location was great! Breakfast plentiful but the staff makes this place. The room was a nice size and big bathroom! The mattress was just ok a bit hard. A little spruce up in paint and deep cleaning baseboards would be great. I would stay here again.
5 out of 5
by A traveller

Posted Sep. 6, 2023 on Expedia
Checking desk close way too early 7:30pm. After 7:30pm check in is a big headache