Ratings based on 94 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
86% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Nov. 18, 2023 on Expedia
Terrible check-in process. Wasted too much time trying to drop my luggage and check-in within the prescribed check-in window. Not recommended.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 18, 2023 on Expedia
3 out of 5
by A traveller

Posted Sep. 25, 2023 on Expedia
s barely any assistance for guests. We were basically told they couldn’t find us a taxi for our departure so we would just have to find one on the fly. We were promised that restaurant recommendations would be sent to us and we never received them. The AC would not get cool even when turned all the way down- we were told it just takes awhile. It never got cooler. Great location but if you require attentive service this is not the place! Would not stay here again
5 out of 5
by A traveller

Posted Aug. 24, 2023 on Expedia
Had an amazing 2night stay in San Petronio room. Check in was easy,thanks you Olivia for all you help. Super clean,AC was much needed and a great location. Would definitely stay here again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 6, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted May 13, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted May 5, 2023 on Expedia
4 out of 5
by A traveller

Posted Jul. 1, 2022 on Expedia
Very nice and large room and excellent location.
5 out of 5
by A traveller

Posted Jun. 12, 2022 on Hotels
We had a wonderful stay! The view was great! Definitely would stay here again!
4 out of 5
by A traveller

Posted Mar. 9, 2022 on Hotels
Great place, close to everything. Checking was a little hard due to google sending us the wrong way.
Comment from Hotel Management
Mar. 29, 2022 by Letizia, Hotel Management
thanks for the great review, I am sorry for the wrong direction of google :(