Ratings based on 67 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 27, 2023 on Expedia
Incredible location!
by A traveller
Posted Oct. 10, 2023 on Expedia
This property is gorgeous, my husband and I loved walking around and looking at all the art. It’s 500 years old which is x3 the age of our origin country so it blew our minds. Breakfast was classically Italian and delicious.
by A traveller
Posted Aug. 22, 2023 on Hotels
by A traveller
Posted Apr. 25, 2023 on Hotels
by A traveller
WOW ! Stunning !!!
Posted Oct. 10, 2021 on HotelsSTUNNING HOTEL ! I was there for the Transitalia Marathon motorcycle event, I will go back, one bar in the lobby ! 600 year old building, Incredible !!!
by A traveller
Hostile Service in an Amazing Palace
Posted Jul. 28, 2021 on HotelsWe arrived prior to others in our group and were told we had to wait for them to check-in (two separate reservations). We were finally able to not wait and were told they didn't want to have to go up the stairs twice. The woman at check-in was very unpleasant. The common areas of the palace and the rooms were just as expected - extraordinary! The instructions in the room remind you of what is "FORBIDDEN" while touring the property. Review the check-in policies because I believe they are stricter than other places in order to not man a desk. We are wine collectors and wanted to enjoy a bottle of wine in the evening but the rooms didn't have glasses. We thought it was lucky that there were some in the wine tasting room downstairs to only be reprimanded for entering the area. We were told twice, "don't do it again" in text and we had set off an alarm. The area is also where they had stored our wine. We would have loved to put for a tour of the place (which they offer) but felt so uncomfortable with their hostility. Our experience was a shame for the grand property. We did not encounter any other guests on the property. Also worth noting our room was significantly different than our friends (same room type).
by A traveller
Posted May 18, 2019 on Expedia
A beautiful old building maintained as a hotel is a treat idea.
by A traveller
Posted Jul. 11, 2018 on Expedia
This hotel is in an incredible building. It's like sleeping in an old castle. Love the decor and the rooms were spacious and well equipped (except for no air condition and it was really hot when we went). The bathroom was modern and clean. The location is also great, right by a nice piazza so you can find food, coffee, bars easily close by. It takes about 10 minutes to walk to the lakefront, which is also gorgeous.
by AVC from Australis
Character plus
Posted Aug. 15, 2014 on HotelsThe old Palazzo is a very interesting building. dont expect a modern bathroom but it has all the necessary facilities. if uou cant speak italian bring your phrasebook.s
by A traveller
너무 실망입니다. ㅠㅠ
Posted Mar. 10, 2024 on Hotels직원분은 친절했지만, 파티를 새벽 12시 넘어서까지 하는건 투숙객에 대한 배려가 1도 없는거 같아요. 방음이 잘되는 것도 아니고… 노래하고, 떠들고… 밤 잠 설쳤습니다…;; 방도 추웠습니다..;;