Ratings based on 881 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 19, 2024 on Expedia
The hotel is a bit dated on the inside (carpet and lighting), elevator is old and its floor tile broken.
The lobby has no staff - a kiosk staffed remotely handles all check-ins which actually worked just fine but felt odd. It wasn't clear to me that if there was a problem who I might contact.
The breakfast was as expected, no better, no worse that Holiday Inn Express - coffee ok, the dining area small, one broken table.
The rooms were clean, hotel was quiet.
Hotel close to beach, close to food - I will stay here again. Good value for money spent.
by A traveller
Posted Mar. 17, 2024 on Hotels
by A traveller
Posted Mar. 17, 2024 on Hotels
En terminos generales el hotel estubo bien, lo unico malo fue que la piscina no estana en servicio, fuera de eso, todo bien.
by A traveller
Posted Mar. 16, 2024 on Expedia
Although the hotel was fabulous, no staff spoke English after we checked in on the computer. That was a little problematic, but we figured it out and overall we read the hotel highly.
by A traveller
Posted Mar. 15, 2024 on Expedia
Quiet & close to my son.
by A traveller
Posted Mar. 12, 2024 on Expedia
by A traveller
Posted Mar. 11, 2024 on Expedia
Returned to our hotel at 11:30pm after day 1 of an 4 day stay and couldn’t get into room. Our room was cleared out and groceries were thrown in garbage bags as well as my insulin and put on office floor. $1000 of groceries and medication ruined. It took to 1:30am to locate belongings and passports as no one spoke English.
by A traveller
No service staff…not staying here again!
Posted Mar. 10, 2024 on HotelsI am not staying here again…not worth the price!
This hotel has made the change to no front desk staff on site and 100% supported remotely through a screen. The on site cleaning staff did not speak English (my daughter had to translate one time for us) and are not able to help with on site issues. The check in process was unusual through the screen with the desk staff remote…but manageable. However, the process got backed up very quickly when more than one person had a question. It was common to see many people waiting in the lobby for their turn to talk to the screen.
We had an issue with our bathtub not draining. It took me asking about it 3 time before they made my family switch rooms (instead of fixing it). Not the end of the world but very inconvenient in the middle of our vacation.
The hotel is clean and the breakfast is as you would expect. However I was very disappointed with the lack of on site service.
Look elsewhere for a hotel if you want a better experience.
by A traveller
Posted Mar. 10, 2024 on Expedia
I recently stayed at this 2-star hotel and unfortunately, my experience was less than satisfactory. The pool was disappointingly dirty, which was a major letdown for someone hoping to relax. Adding to the frustration, the front desk staff had been replaced by robots, lacking the warmth and helpfulness of human interaction. Overall, not a friendly atmosphere and not worth the visit.
by A traveller
Posted Mar. 10, 2024 on Expedia
The hotel is very convenient because it is close to the beach. The cleanliness is extremely enforced from the moment you entered the building. The staff I only saw the cleaning ladies and the breakfast lady. They were very polite
