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Mandarin Oriental, Boston

5.0 star property
5-star luxury hotel near Copley Square, connected to a shopping center

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Photo gallery for Mandarin Oriental, Boston

Lobby
Property preview
Point of interest
Breakfast, lunch, dinner served; local and international cuisine
Royal Suite, 1 King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

View in a map
776 Boylston St, Boston, MA, 02199
  • Place, Newbury Street
    ‪1 min walk‬
  • Place, Copley Square
    ‪5 min walk‬
  • Place, Fenway Park
    ‪16 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Premier)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Double Room (Premier)

9.6 out of 10
Exceptional
(4 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premier)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed (Premier)

10.0 out of 10
Exceptional
(6 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, City View

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Residential)

Separate tub and shower, deep soaking tub, designer toiletries

Suite, 1 King Bed (Residential)

10.0 out of 10
Exceptional
(1 review)
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Back Bay)

Suite, 1 King Bed, Corner (Back Bay) | Living room

Suite, 1 King Bed, Corner (Back Bay)

  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 158 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

  • 242 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Boston

City center stay.A stay at this Back Bay hotel places you steps from The Shops at Prudential Center and a 5-minute walk from Newbury Street. Also, Copley Square is within half a mile (1 km) and Northeastern University is within 2 miles (3 km).

What's nearby

  • Newbury Street - 1 min walk - 0.0 km
  • Hynes Convention Center - 3 min walk - 0.3 km
  • Copley Square - 5 min walk - 0.5 km
  • Boston Common - 16 min walk - 1.4 km
  • Fenway Park - 16 min walk - 1.4 km

Getting around

  • Copley Station - 5 min walk
  • Back Bay Station - 9 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 23 min drive

Restaurants

  • ‪Atlantic Fish Company - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Clover Food Lab (Prudential) - ‬4 min walk
  • ‪Crazy Good Kitchen - ‬2 min walk
  • ‪Back Bay Social - ‬2 min walk

About this property

Mandarin Oriental, Boston

5-star luxury hotel near Copley Square, connected to a shopping center
Mandarin Oriental, Boston offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Mandarin Oriental, Boston. For a fee, parking is available.

  • 1 building
  • 148 guestrooms or units
  • 8 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2008
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Mandarin Oriental, Boston offers 148 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pet-friendly
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4.8 out of 5, Exceptional, 356 reviews
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CA $1,005 total
includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 72 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 to 65 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 65 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0014960351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston
Mandarin Oriental, Boston Hotel
Mandarin Oriental, Boston Boston
Mandarin Oriental, Boston Hotel Boston

Mandarin Oriental, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 291 out of 371 reviews
Rating 8 - Good. 49 out of 371 reviews
Rating 6 - Okay. 15 out of 371 reviews
Rating 4 - Poor. 9 out of 371 reviews
Rating 2 - Terrible. 7 out of 371 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paige, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in top hotels all over the world, and I have to say, the Mandarin is the first hotel where I can say, they really thought about their guests and how they occupy a room. Things as simple as all the light switches at the bedside. Every convenience you could think for the room was carefully planned out and offered. It really made me realize that this hotel was a standout because they cared about ultimate comfort and luxury for their guests.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the first time in my life that I was sad to leave the hotel. Definitely recommend!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael, oakland

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyhting was perfect. Great Back Bay location. Amazing hotel with spacious room and bath. Super clean. Breakfast at Ramsey’s is also excelent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful. The hotel is exceptionally clean and well appointed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Bed were very comfortable
Stayed 1 night in May 2025

10/10 Excellent

Niki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Most perfect location in Boston.
Stayed 2 nights in May 2025

10/10 Excellent

Susan, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been to the spa before but not the hotel. I had a room for one person thst had a sofa, king size bed and table with two chairs. They offer turn down service at night and the maid gave me two chocolates with a small card the had a beautiful line from a Bob Dylan song. The food was perfection. My only negative is the spa. They don’t give facials of manicures or pedicures anymore. The services all cost between $300-$450 each. They should have a slightly less expensive menu of services for people staying there
Stayed 1 night in May 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome except for checkin. 90 min late
Stayed 1 night in May 2025

10/10 Excellent

Yosetty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Maria, Plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sae Chan

Stayed 3 nights in Apr 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boston Back Bay

Amazing! Hands down the best hotel we have ever stayed in! Perfectly clean, very attentive and the most friendly staff we have ever encountered! Everything was arranged for a great stay! We will definitely stay there again.
Stayed 6 nights in Mar 2025

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay … super location … very clean… great valet staff :)
Stayed 3 nights in Mar 2025

10/10 Excellent

Kailei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Xiayang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Mandarin Oriental Hotel. They upgraded us because the room we booked was not ready yet. The hotel is safe and connects to the Prudential mall for shopping and more dining options. The staff and service were exemplary. We will definitely stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

XUEFEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our four nights stay at mandarin Oriental Boston. The room was spacious and room service was top notch. Will be back in the near future.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 1 night in Feb 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful luxury hotel worth the price

We had a lovely stay here. Beautiful spa that we took advantage of even though we didn’t book an appointment. Very welcoming and helpful staff. In the heart of boston. will be back!
Stayed 1 night in Feb 2025