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The Charles Hotel

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3 restaurants; breakfast, lunch, dinner, and brunch served
Creator video
Exterior
Staircase
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
One Bennett Street, Cambridge, MA, 02138
  • Place, Harvard University
    ‪3 min walk‬
  • Place, Harvard Square
    ‪5 min walk‬
  • Place, Massachusetts Hall
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room with Two Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room with Two Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(84 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(47 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Fellows)

9.6 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Deans)

Suite (Deans)

Suite (Deans)

9.6 out of 10
Exceptional
(11 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Double Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Chancellors)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Chancellors)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Chancellors)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Chancellors)

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Fellows)

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room with One King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room with One King Bed

  • Sleeps 2
  • Free WiFi

Studio, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Fellows King Suite

1 bedroom, premium bedding, down comforters, minibar

Fellows King Suite

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe King Room

  • Sleeps 3
  • Free WiFi

View all photos for Ada Accessible 1 King

1 bedroom, premium bedding, down comforters, minibar

Ada Accessible 1 King

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room With Two Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room With Two Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Ada Accessible 2 Doubles

1 bedroom, premium bedding, down comforters, minibar

Ada Accessible 2 Doubles

  • Sleeps 4
  • Free WiFi

View all photos for Dean Suite

1 bedroom, premium bedding, down comforters, minibar

Dean Suite

  • Sleeps 3
  • Free WiFi

View all photos for Chancellor King Suite

1 bedroom, premium bedding, down comforters, minibar

Chancellor King Suite

  • Sleeps 2
  • Free WiFi

Suite, 2 Double Beds (Fellows Suite / Rollaway On Request)

  • Sleeps 4
  • Free WiFi

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About the area

Cambridge

West Cambridge stay.A stay at this West Cambridge hotel places you within half a mile (1 km) of Harvard University and 3 miles (5 km) of Fenway Park. Hynes Convention Center and Boston Symphony Hall are also within 3 miles (5 km).

What's nearby

  • Harvard University - 3 min walk - 0.3 km
  • American Repertory Theater - 5 min walk - 0.5 km
  • Harvard Square - 5 min walk - 0.5 km
  • Massachusetts Hall - 5 min walk - 0.5 km
  • Harvard Law School - 10 min walk - 0.8 km

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪Charlie's Kitchen - ‬1 min walk
  • ‪Felipe's Taqueria - ‬3 min walk
  • ‪Tasty Burger - ‬3 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Wusong Road - ‬2 min walk

About this property

The Charles Hotel

4-star luxury hotel near Harvard University
The Charles Hotel offers its guests a full-service spa, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury The Charles Hotel. For a fee, parking is available.

This 4-star Cambridge hotel is smoke free.

  • 303 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
The Charles Hotel offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Reception
Harvard Square Hotel
West Cambridge
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
4.2 out of 5, Very good, 726 reviews
The price is CA $285
CA $330 total
includes taxes & fees
May 31 - Jun 1
Harvard Square Hotel

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 50 per day; includes in/out privileges)
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 50 per day (in/out privileges)
  • Covered valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015240490. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charles Cambridge

Charles Hotel

Charles Hotel Cambridge

Hotel Charles

The Charles Hotel Hotel

The Charles Hotel Cambridge

The Charles Hotel Hotel Cambridge

Frequently asked questions

How close is The Charles Hotel to the airport?

The Charles Hotel is 8.5 mi (20-min drive) away from the Boston, MA (BNH-Boston Harbor Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at The Charles Hotel?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on May 31, 2026 start from CA $575, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Charles Hotel have an airport shuttle?

Airport shuttle services are not available at The Charles Hotel.

How close is The Charles Hotel to the beach?

This hotel is 11.9 mi (27-min drive) from Revere Beach.

Does The Charles Hotel offer free breakfast?

Free breakfast isn’t offered at The Charles Hotel, but cooked-to-order breakfast is offered for a fee of between USD 10 and 40 for adults, USD 10 and 40 for children. It's available every day from 7:00 AM to 11 AM.

Is there a casino at The Charles Hotel?

No, there is no casino at this hotel, but Encore Boston Harbor (9-min drive) is nearby.

What time is check-in at The Charles Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Charles Hotel?

Free parking is not available at this hotel. Self parking is available for USD 50 per day, and valet parking for USD 65.00 per night.

Does The Charles Hotel have a pool?

The Charles Hotel does not have a pool.

Does The Charles Hotel have a restaurant?

There are 3 onsite restaurants, offering options like American cuisine, al fresco dining, and brunch.

Does The Charles Hotel have a spa?

This hotel has a spa, which features deep-tissue massages, body wraps, and facials.

How close is The Charles Hotel to downtown Cambridge?

The Charles Hotel is 0.7 mi away from Cambridge.

The Charles Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1006 reviews
Rating 8 - Good. 135 out of 1006 reviews
Rating 6 - Okay. 43 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
All around amazing stay. Clean, well-appointed room. Great minibar. Staff was friendly and helpful. Had breakfast and dinner at Henrietta's Table- both meals were excellent. I even got a meal discount because I was attending a show at A.R.T.
Stayed 1 night in Jan 2026

10/10 Excellent

sean

Stayed 2 nights in Feb 2026

10/10 Excellent

Kristin, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Sonya, Bowie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super spacious room, everything you would need to be comfortable including robes, full size lotions, soaps, body wash, etc. Friendly staff, huge gym, restaurants on site and room service until 11:00 pm. If you’re visiting Harvard, the location can’t be beat, because it’s close to everything.
Stayed 1 night in Feb 2026

10/10 Excellent

Stuart

Stayed 2 nights in Feb 2026

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Feb 2026

10/10 Excellent

Annegrethe

Liked: Cleanliness, staff & service, amenities
Spotless room, nice late checkout (noon) and super helpful staff. Also, the proximity to Harvard Kennedy School was a big plus in the fierce winter weather. Polite and helpful doormen and easy access to taxis for the (nearby) airport. Couldn't wish for more.
Stayed 2 nights in Feb 2026

10/10 Excellent

Carmen

Stayed 1 night in Feb 2026

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice staff, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

ALEXANDROS

Stayed 3 nights in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Really nice hotel. Comfortable, clean, quiet
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room very well appointed and gym was the stand out
Stayed 1 night in Jan 2026

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities
The roots were lovely. Henry had his table. Staff were wonderful and delivered an extraordinary brunch rush for 20 people always my favorite places to stay in Cambridge and I was happy to see the quality is every bit is exceptional and as it always has been.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ellen

Stayed 1 night in Jan 2026

10/10 Excellent

Tyshawn

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was perfect; clean - beautiful room, kind reception,etc.
Stayed 1 night in Jan 2026

8/10 Good

Phil

Our room had a shower that was designed fir shorter people. Im 5'9" and had to duck and lean iver to shampoo. Its a simple fix. Sometimes you just say to yourself. WHAT??
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and the room wasspotless. We really enjoyed our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristin, Los Angeles

Stayed 2 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness
Henrietta’s Table was close at 1130am
Stayed 1 night in Dec 2025

10/10 Excellent

Teeraporn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a warm and cozy place with great amenities!
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Stayed 3 nights in Dec 2025