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Bournemouth West Cliff Hotel & Spa

Property class: 3
3-star luxury hotel near Bournemouth Beach

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Photo gallery for Bournemouth West Cliff Hotel & Spa

Lounge
Lounge
Bar (on property)
Interior detail
Library

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Bournemouth Beach
    ‪9 min walk‬
  • Place, Bournemouth International Centre
    ‪12 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪15 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.8 out of 10
Good
(42 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

8.6 out of 10
Excellent
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Bournemouth

Bournemouth City Centre stay.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth International Centre and Bournemouth Beach. Durley Chine Beach and The Square are also within half a mile (1 km).

What's nearby

  • Bournemouth Lower Gardens - 9 min walk - 0.8 km
  • Bournemouth Beach - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.1 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬5 min walk
  • ‪the palm - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Olive Bistro Cafe - ‬4 min walk
  • ‪All Hail Ale - ‬6 min walk

About this property

Bournemouth West Cliff Hotel & Spa

3-star luxury hotel near Bournemouth Beach
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2605 sq ft of conference space
  • 242 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 indoor pools
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Nice room Good amenities Quiet - couldn’t hear and noise or much road noise
Stayed 2 nights in Jan 2026

4/10 Poor

Darren

Stayed 1 night in Jan 2026

8/10 Good

Angela

Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 1 night stay tagged onto our spa day
Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed in a family room. Two adults and two children (10 and 13). There was lots of space and the beds were comfortable. Staff were honestly brilliant, from the helpfulness of reception, the breakfast hostess as well as the spa staff, couldn’t ask for more. Everything was really clean at the beginning of each day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Filippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Sam

Staff were very helpful and friendly, could not fault their service and hospitality. Room and overall amenities were good but will need revamping in the near future. do need updating and room was very warm but thankfully a window helped to level out the balance of the heat
Stayed 2 nights in Dec 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was decent and the hotel pleasant. The staff were friendly and the breakfast basic but absolutely fine. The main issue was the spa which needs some work and was not really fit for purpose on our visit
Stayed 1 night in Dec 2025

10/10 Excellent

ANIL KUMAR

Stayed 2 nights in Dec 2025

8/10 Good

Aude

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and well run hotel. Great value. A few shelves will help in the shower and a hand towel holder by the sink. Pool was great, spa disappointing (steam room out of order). Simple and fresh breakfast. Lovely waiting staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay , very clean , staff helpful. Lots to choose for breakfast, nice fresh and hot. We had such a good stay we decided to stay an extra night .
Stayed 2 nights in Dec 2025

10/10 Excellent

Dage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only breakfast with more fresh fruit and veggies
Stayed 1 night in Dec 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Nice hotel to stay at
Stayed 2 nights in Nov 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much particularly the SPA. The staff were very friendly and polite and the food was very good too.
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Atmosphere is important and the staff went above and beyond to be friendly and helpful. We went out of season so that may have made a difference to the dynamic. There was calm and peace both important to us. The breakfast was superb although I wanted to give some tips as to how to make the best scrambled eggs! You had to choose your time to use the pool as not always available but the gym was generally quiet. We are looking forward to returning next year.
Stayed 7 nights in Dec 2025

8/10 Good

Godfried

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Value for money
Stayed 3 nights in Dec 2025

10/10 Excellent

A

Stayed 3 nights in Dec 2025

4/10 Poor

Juliette

Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No mushrooms! Free voucher for snacks couldn't be used for snacks! Refused access to swimming pool even though sign about (non) availability mentioned a different pool.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen Keith

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect , check in easy , room was ready early , all staff at reception and bar were excellent , happy and welcoming. Room was fab , nice quiet sleep & at this time of year an amazing price.
Stayed 1 night in Dec 2025

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 1 night in Dec 2025

8/10 Good

Dean

Stayed 2 nights in Dec 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities
Great staff on reception, swim included, bar staff friendly and brilliant breakfast, including gluten-free options! We will be back
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025