Ratings based on 684 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 22, 2024 on Hotels
Comment from Hotel Management
Mar. 23, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Dear Brandi,We are happy that you enjoyed your stay and gave us 10 out of 10!It would be an honor to welcome you back!
by A traveller
Posted Mar. 20, 2024 on Hotels
Comment from Hotel Management
Mar. 23, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Hi Leo,Thank you for staying with us! We are delighted to see 10 of 10 rating! We hope to welcome you back soon!
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 22, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Dear Jennifer,Thank you for rating our hotel! I hope you enjoyed your stay!
by A traveller
Posted Mar. 5, 2024 on Hotels
Terrible bathroom. Dirty and mouldy with peeling wallpaper. I’ve stayed there many times in the past but will never book again.
Comment from Hotel Management
Mar. 11, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Dear Katherine,First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our product. We hope you will give us another chance to serve you better.
by A traveller from Middleboro
Posted Mar. 1, 2024 on Expedia
The staff was Ok, the place was not sold out at all, she put me in a back room, the bed was kind of broken, i asked to change, she put me next room. was better. but totally average type rooms, dog allowed hotel, so walls seems like have been peed by dogs. carpets wet in hall. the only nice thing in this place was pool and easy in and out and convenient road near Nashoba Valley. Food service is take out. only open for dining and food was OK .
Comment from Hotel Management
Mar. 2, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Dear Jucelia,Thank you for taking the time to share your thoughts with us, we will discuss the comments mentioned in your review with our team. Please note that our rooms get extra housekeeping attention after guests with pets had checked out. On a more positive note, we are glad to know that you enjoyed our location and pool.We hope to welcome you back for a much better experience on your next visit.
by A traveller
Posted Feb. 29, 2024 on Expedia
The front desk person Emily was so nice and friendly. The location was very convenient.
What I didn't like was, waiting an hour plus in the restaurant when there was only one other table. The pool wasn't heated and the area around the pool was also cool. It was also extremely noisy,kids running around and screaming at all hours. I had my two kids with me too, but I don't allow them to run around screaming in a hotel where there are people trying to relax.
Comment from Hotel Management
Mar. 2, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Dear Jennifer,We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our hotel; I am sorry about the wait in the restaurant and other issues that you have mentioned. Please note our pool is heated, it does feel cooler due to the vast area of the courtyard.I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. I will be passing your lovely comment to Emily!Thank you for your review, and we look forward to welcoming you back in the future!
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Feb. 27, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Dear Yejaira,I am sorry to see the rating you gave us. We hope to welcome you back for a better experience.Kind Regards,
by A traveller
Posted Feb. 23, 2024 on Expedia
Great hotel
Comment from Hotel Management
Feb. 23, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Dear Katrina!Thank you for your review, we are happy that you found our hotel to be great! We hope to welcome you back soon!
by A traveller
Posted Feb. 14, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Dear Nyomie,Thank you for the 10 out of 10 rating! We hope to welcome you back again when you are in the area!
by A traveller
Posted Feb. 12, 2024 on Expedia
The only bad is the pool is cold that’s no good.
Comment from Hotel Management
Feb. 14, 2024 by Boxboro Regency Hotel and Conference Center, Hotel Management
Dear Yajaira,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. I am sorry you found the pool to be on a colder side.We appreciate the comments that you have shared, and we certainly look forward to your return.
