Ratings based on 657 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by Manager, Hotel Management
Hello Latysa, We value guest feedback and would like to hear more about your experience to address any concerns. Please reach out to us directly so we can assist further.
by A traveller from Tampa
Posted Feb. 26, 2024 on Expedia
Great staff, great value for the money.
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Deborah,Thank you for taking the time to recognize our staff and value. We strive to ensure our guests have a memorable experience during their stay. Your positive feedback is truly appreciated.
by A traveller
Posted Feb. 23, 2024 on Expedia
Run away from this property! DO NOT BOOK! Expedia should not be doing business with this property. Very dirty and old. The bathroom door did not have the ability to close-the sink was in the way. The “free continental breakfast” consisted of coffee (that was out) and white bread/jelly packets. There was a 1 gallon jug of milk in the fridge that everyone could use, as if this was your kitchen at home. I walked out of my room this morning and someone was shooting up their arm right in the parking lot. I begged to cancel and they still charged me for 2 nights instead of 1. I consider this a stupid tax on my part. Buyer beware!
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Hello Daniel,We are sorry to hear about your experience, and your feedback is important to us. We take all comments seriously and will address them with our team for improvement. Your comfort and safety are our top priorities, and we aim to provide a pleasant stay for all our guests. We encourage you to reach out to management directly to discuss any concerns further.
by A traveller
Posted Feb. 22, 2024 on Expedia
First room our AC would not work, got a new room and bedspread was dirty, light in bathroom didn’t work. Rooms are very outdated
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Hello Kevin, We appreciate your feedback on the room issues you experienced during your stay. Your comments will be shared with our team for further review and improvements to ensure a comfortable experience for all our guests in the future.
by A traveller
Posted Feb. 17, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello Laura, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by Manager, Hotel Management
Hello Erin,We are delighted to hear that you had a fantastic experience. Thank you for choosing our hotel for your stay! We look forward to welcoming you back soon!
by A traveller
Posted Feb. 10, 2024 on Expedia
Room appeared to be recently remodeled, but the hotel is definitely dated,
Comment from Hotel Management
Feb. 14, 2024 by Manager, Hotel Management
Hello Daniel, Thank you for taking the time to share your feedback with us. We appreciate your observation regarding the recent room renovations. While our hotel may have a classic charm, we continuously strive to maintain a comfortable and enjoyable experience for our valued guests. Should you have any further comments or concerns, please feel free to reach out to our management team directly. We look forward to welcoming you back in the future.
by A traveller
Posted Feb. 6, 2024 on Expedia
This hotel lets drug addicts staying at it and other unsavory characters hanging around. One of them unfortunately overdosed and passed away one of the nights we stayed. The rooms and doors are filthy., no Wifi,showers lose hot water.
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello Jessica, Thank you for sharing your experience with us. We take guest safety and comfort very seriously, and we regret if you felt unsafe during your stay. Our hotel maintains strict security protocols and cooperates with local law enforcement to ensure a secure environment for our guests. We are sorry to hear about the cleanliness and maintenance issues you encountered, and we will address these concerns with our team. We appreciate your feedback, as it helps us improve our services.
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Manager, Hotel Management
Hello Jared, We're sorry to hear that your stay with us was not up to your expectations. We value your feedback and would appreciate it if you could contact us directly to share any specific concerns or suggestions, so we can work towards improving our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
by A traveller
Posted Feb. 2, 2024 on Hotels
Comment from Hotel Management
Feb. 6, 2024 by Manager, Hotel Management
Hello jeffrey,Thank you for choosing our hotel for your stay. We appreciate your positive rating and we're glad to hear that you had a good experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back again in the future.
