Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,7 Propreté de la chambre
2,2 Service et personnel
1,9 Confort de la chambre
1,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 avr. 2024
We knew the hotel didn't have great ratings, but we were having trouble finding lodgings for the eclipse. Our family is used to camping, and we thought "how bad could it really be?"
We would have been better off just sleeping in a park somewhere. Why?
1) The hotel didn't have beds. AT ALL. We slept on the floor, on sheets and blankets laid out. One of our three rooms had a mattress on the floor, but it was a twin (we had reserved a queen), it was brown, and it had no sheets. The other rooms had no mattresses.
2) There was no running water. The toilet was black and dry, and the tap didn't work.
3) If I hadn't gotten there when I did, they wouldn't have had a room for us at all. The people behind me in line had paid reservations and they were turned away. I feel terrible for them because there were literally no other hotels available the night before the eclipse.
I will say the staff guy was really sweet and so apologetic. He seemed like a deer in the headlights trying to tell all these people that their paid reservations didn't matter and they had no rooms, or beds.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Joey, Gestion de l’hôtel
Apologies for the inconvenience caused, Tiana! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey
par un voyageur
Publié le 18 janv. 2024 sur Hotels
par un voyageur de Pembroke
Publié le 9 oct. 2023 sur Expedia
This old hotel is in terrible disrepair. It is now a flop house. It is probably also used as temporary space for mentally ill unhoused people. One was repetitively cursing at the top of his lungs most of the night. Minimal staff was unprepared for my arrival and did the bare minimum to put me in a room and provide bedding
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Joey, Gestion de l’hôtel
Sorry for the trouble caused, Jennifer! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Joey
par un voyageur
Publié le 24 août 2023 sur Hotels
par un voyageur
Publié le 10 août 2023 sur Expedia
The hotel had no room on my arrival. They found a key and showed me a room that had no bed. They found a recently vacated room , matress ripped and stained, room not made up (folded sheets on bed, no pillow or blankets nearby. Located in very seedy area, with hotel even seedier.
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Eva, Gestion de l’hôtel
Hi, Lee! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva
par un voyageur
Publié le 6 août 2023 sur Expedia
They did not have a room. Then gave a room with bed full of holes cockroaches everywhere not even clean bedsheets or even a pillow. Unsafe with lot of drug users and homeless people. No room had to find another hotel
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Dewi, Gestion de l’hôtel
Never meant to disappoint you, Pappu! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi
par un voyageur
Omfgggg ewwwww
Publié le 25 juill. 2023 sur HotelsThis place was disgusting, we did not even start there, it's was so nasty, the bed was in the floor, no blankets no pillows bed bugs they just sprayed for, Broken old elevator we almost got stuck in, they showed us the room before getting keys glad they did. This was the worst and scary experience I've ever seen.
Commentaires de Gestion de l’hôtel
29 juill. 2023 par Maria, Gestion de l’hôtel
Hi, Crystal! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Maria
par un voyageur
Needs VAST Improvement
Publié le 12 juin 2023 sur HotelsI reserved a two queen bed room. The first room offered had one single bed and one double bed in it... and broken window! I was then offered a room with the window intact,,, but only one bed. As I was alone travelling, I acceted that room. But no discount on the price was offered and that SHOULD HAVE HAPPENED!
Commentaires de Gestion de l’hôtel
21 juin 2023 par Tim, Gestion de l’hôtel
Apologies for the problems you had faced, Edmund! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur
Disgusting
Publié le 17 mai 2023 sur HotelsIt was essentially an abandoned building with zombies walking around, and by zombies I mean junkies. There's got to be better homeless shelters. They didn't have pillows, blankets, towels, TV, etc... It looks like it's never been cleaned. Apparently the salvation army sends homeless people there on vouchers and that's it's primary use. The fact this place is listed as a hotel is absolutely atrocious. I've stayed in some pretty bad places and this is by far the worst.
Commentaires de Gestion de l’hôtel
18 mai 2023 par Maria, Gestion de l’hôtel
Hi, Steven! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Maria
par un voyageur
Publié le 30 avr. 2023 sur Expedia
The worth and dirty motel i see in my life no light share bath room
No riegfrater no microwave
Don't go there
