Note fondée sur 356 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Saurav Prasad - Area General Manager, Gestion de l’hôtel
Thank you for the stay and feedback and we look forward to seeing you again.
par un voyageur
Publié le 28 févr. 2024 sur Wotif
Requested 2 twin beds- arrived to find a queen set up.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Saurav Prasad - Area General Manager, Gestion de l’hôtel
Hi Amanda,Please accept our sincere apologies for the inconvenience caused to you and I will surely discuss this with the team to ensure that these things are not missed again.
par un voyageur
Publié le 21 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
2 mars 2024 par Saurav Prasad - Area General Manager, Gestion de l’hôtel
Thank you for the stay and feedback and we look forward to seeing you again.
par un voyageur de Hervey Bay
Publié le 18 févr. 2024 sur Expedia
Very central to shopping centre with all amenities and undercover safe parking.
Breaky on the go provided and lockable parking the room was a self contained studio and had everything we needed
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Saurav Prasad - Area General Manager, Gestion de l’hôtel
Thank you for the wonderful stay and feedback and we look forward to hosting you again.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
The staff were great. The place was clean and tidy. We will be back again.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Saurav Prasad - Area General Manager, Gestion de l’hôtel
Thank you for the recent stay and feedback and we look forward to hosting you again
par un voyageur
Publié le 2 févr. 2024 sur Wotif
Great location for our daughter's cricket tournament at Marchant Park. Will definitely be back. Bed was sooo comfortable. Handy having the lovely shopping centre so close.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Saurav Prasad - Area General Manager, Gestion de l’hôtel
Thank you for the feedback, Lauren and we look forward to seeing you again.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
The rooms were great, quiet location, close to shops, free coffee in the morning with grab and go items!
Super friendly staff!
Pet friendly room was good!
Happy days
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Saurav Prasad - Area General Manager, Gestion de l’hôtel
Thank you for the lovely stay and feedback and look forward to seeing you again.,
par un voyageur
Publié le 31 déc. 2023 sur Wotif
I walked inand walked out. Lost allmy money
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Saurav Prasad - Area General Manager, Gestion de l’hôtel
Dear Trudy,Thank you for the feedback and I would like to know more about your experience as it will assist us to know where the team went wrong in delivering the exceptional service and standards that we feel proud off. Look forward to hearing from you.
par un voyageur
Publié le 28 déc. 2023 sur Hotels
par un voyageur
Publié le 28 déc. 2023 sur Wotif
Property was excellent however biggest disappointment was the reception. I paid and pre-checked in online day before checking in but I was made to wait at the lobby for a room while two other guests who just walked in and paid at the counter were given rooms before me. It was quite disappointing.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Saurav Prasad - Area General Manager, Gestion de l’hôtel
Dear Jon,Thank you for the feedback and stay and I will surely address this with the team to ensure that these errors do not happen again, and we look forward to seeing you again.
