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Sofitel Brisbane Central

5.0 star property
Family-friendly 5-star hotel near Queen Street Mall

Choose dates to view prices

Photo gallery for Sofitel Brisbane Central

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
249 Turbot Street, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪5 min walk‬
  • Place, Waterfront Brisbane
    ‪7 min walk‬
  • Place, Roma Street Parkland
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

Premium bedding, down comforters, pillowtop beds, in-room safe

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, High Floor

Luxury Room, 2 Double Beds, High Floor

Luxury Room, 2 Double Beds, High Floor

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, King Bed, High Floor

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Room, King Bed, High Floor

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury City Room, King Bed, High Floor, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury City Room, King Bed, High Floor, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Signature Suite, 1 King Bed, City View

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Opera Suite Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2

Premium bedding, down comforters, pillowtop beds, in-room safe

Opera Suite Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2

  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2

Premium bedding, down comforters, pillowtop beds, in-room safe

Prestige Suite Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the area

Brisbane

City center retreat .Within a 10-minute walk of this Brisbane Central Business District hotel, you'll find Queen Street Mall and Roma Street Parkland. Also, Waterfront Brisbane is within half a mile (1 km) and Brisbane City Botanic Gardens is within 2 miles (3 km).

What's nearby

  • Queen Street Mall - 5 min walk - 0.5 km
  • Brisbane City Hall - 5 min walk - 0.5 km
  • Waterfront Brisbane - 7 min walk - 0.6 km
  • Roma Street Parkland - 9 min walk - 0.8 km
  • Brisbane City Botanic Gardens - 12 min walk - 1.0 km

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Merlo Cart - ‬2 min walk
  • ‪Club Sofitel - ‬4 min walk
  • ‪Grand Central Hotel - ‬3 min walk
  • ‪Greenstreat - ‬6 min walk
  • ‪Punjabi Rasoi - ‬4 min walk

About this property

Sofitel Brisbane Central

Family-friendly 5-star hotel near Queen Street Mall
Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14273 square feet (1326 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the luxury Sofitel Brisbane Central. For a fee, parking is available.

This 5-star Brisbane hotel is smoke free.

  • 416 guestrooms or units
  • 30 levels
  • 14273 sq ft of conference space
  • 1326 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Brisbane Central offers 416 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (AUD 47 per night)
  • Secured, covered valet parking on site (AUD 57 per night)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 15 to 45 for adults and AUD 15 to 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • High-pile carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 85.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15 to 45 for adults, and AUD 15 to 45 for children
  • Covered self parking fee: AUD 47 per night
  • Covered valet parking fee: AUD 57 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 85.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane

Sofitel Brisbane Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1005 reviews
Rating 8 - Good. 283 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very welcoming and nothing seemed to be a problem.
Stayed 1 night in Sep 2025

10/10 Excellent

Jodi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service were exceptional. So convenient to get to Central train station - look for the doors to Sofitel from within the station (don't go around the block like Google & Apple maps suggest). Showerhead in bathroom needs to be updated but it works. Shower tap handle also could be updated - very difficult to use and get temperature right.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Dion

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not good
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph, East albury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Aug 2025

8/10 Good

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph, East albury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jun 2025

10/10 Excellent

Giuliana

Stayed 1 night in Jul 2025

10/10 Excellent

Ruxandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast spread.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location and very professional staff
Stayed 1 night in Jul 2025

10/10 Excellent

Qiu

Stayed 2 nights in Jul 2025

10/10 Excellent

Satunya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Stayed 1 night in Jul 2025

8/10 Good

Timothy

Stayed 1 night in May 2025

6/10 Okay

Sandee

Business traveller
Liked: Cleanliness, room comfort

Great Location But Not Much Else

This hotel is in a great location, super convenient to travel to and from the airport but the hotel feels very overdue for upgrading. The carpet in the room is dark and depressing, the cabinets are weathered and dated looking as is the bathroom. The shower tub combination is a disaster waiting to happening. The hallways have a damp odour that is made worse by the carpet deodorant or whatever they use in the hallways, it takes your breathe away in a not good way. This hotel isn’t a 5 star property in my opinion, 3.5 maybe but not more than that. The staff were friendly and helpful for sure and I will give the breakfast spread an excellent review as well but overall I was disappointed by the aesthetics of this property.
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with easy access to the train station. Beautifully presented, stylish decor. As someone who worked in hotels it was lovely to find a hotel with true 5 star service, all the staff were friendly and helpful. Room service was the best we’ve had, the Buddha bowl was fresh and delicious, the burger tasty with crispy chips. The beds were so comfortable, we slept much later than we planned! Look forward to visiting again.
Stayed 1 night in May 2025

10/10 Excellent

Alina

Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, we were selected as guests of the day for our stay so got free breakfast and access to the upstairs club which had free liquor and snacks and a really high end vibe. Really made us feel special and saved us money! Had lots of great breakfast buffet options. Parking is onsite which is nice but a bit pricey. Location is near a shopping area and beautiful park however there were some street people around day and night which you felt bad for. The pool was also really nice, hot tub was ok. Would absolutely stay here again!
Stayed 4 nights in Apr 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The disappointing feature was the buffet breakfasts. The staff on all the four occasions we had breakfast failed to routinely replenish the fresh cut fruit bowls and looked blankly when they were asked to do so and even then failed to replace several empty bowls. The array of breads were very limited and again weren't replenished. They didn't even bother to bring out any pastries on two days and fruit bread was only present on one day (one piece only which my wife and I shared!) I don't know whether it is a staffing or managerial issue, but it let down an otherwise pleasant stay. The buffet breakfasts are certainly not cheap, and clients should expect a better experience for their money. If we return to stay at the hotel, we will look elsewhere for breakfast. In all, extremely disappointing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth P.

Liked: Property conditions & facilities, room comfort

Great location

Conveniently located right across when you exit central train station. Close to all city attractions.
Stayed 1 night in Apr 2025

8/10 Good

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
000
Stayed 6 nights in Mar 2025

10/10 Excellent

Stefanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025