Arrived 6.30ish, got told the pool was closed to kids until 10.15 am, website says 10pm no mention of no kids!
Ruined our plan, I picked the hotel because of the pool, half term too! Family friendly advertising etc, kids very disappointed.
We ordered room service, menus are basic with poor description, we ordered sides to go with, mains arrived with sides! Costing us unnecessary extra, also meals arrived with out the condiments ordered so the guy went back and got some for us, for me to realise we had no cutlery! On his return he apologized and again went back for the cutlery. Some time later I was able to eat, salt pot was empty! Really!
We had ordered 2 steaks, one was lovely the other tough as old boots! Definitely wasn't a fillet!
At the time of writing this I've also been over charged at 1.45 in the morning for something, I showed reception but the had no idea, showing still as pending on my account, will email as requested.