Ratings based on 943 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 9, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by RRD, Hotel Management
Thank you for taking the time to leave us 10/10.
by A traveller
Posted Mar. 2, 2024 on Expedia
Nice hotel in a fabulous setting
Comment from Hotel Management
Mar. 5, 2024 by TJS, Hotel Management
Thanks for the review – I am absolutely delighted to learn you enjoyed your time with us. I will be sure to share these comments with the team who I know will be delighted to learn that their efforts to deliver a great guest experience have been well received.
by A traveller
Four star rating.
Posted Mar. 1, 2024 on HotelsNice location set in scenic grounds. Plenty of parking but it is an additional charge. The lift floors layout is strange if your room starts with a 3 your go to level 4 in the lift. Rooms starting with a 4 are on level 6. Check in was pleasant. The room itself was comfortable, well appointed and good amenities. Breakfast and evening meals are good.Check out was difficult and after two days I’m still waiting for the final balance and invoice to be emailed to me.
Comment from Hotel Management
Mar. 3, 2024 by TJS, Hotel Management
Thanks for the feedback – we value all forms of feedback and review and share as a team weekly to ensure that we can continue to learn and move forward.
by A traveller
Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by TJS, Hotel Management
Thanks for the review – I am absolutely delighted to learn you enjoyed your time with us. I will be sure to share these comments with the team who I know will be delighted to learn that their efforts to deliver a great guest experience have been well received.
by A traveller
29th anniversary stay
Posted Feb. 25, 2024 on HotelsIt was brilliant it was our 29th wedding anniversary. Really great staff on reception, in the restaurant and bar very attentive. We were treated really well a very nice touch with our cheeseboard . Fantastic food in the restaurant and a nice few hours spent in the pool area very pleasant guy on pool reception extremely helpful. A really great breakfast fantastic variety well worth the money
Comment from Hotel Management
Feb. 26, 2024 by TJS, Hotel Management
Thanks for the review – I am absolutely delighted to learn you enjoyed your time with us. I will be sure to share these comments with the team who I know will be delighted to learn that their efforts to deliver a great guest experience have been well received. Best Wishes
by A traveller
good stay
Posted Feb. 19, 2024 on HotelsModern, clean and and comfortable
Comment from Hotel Management
Feb. 20, 2024 by TJS, Hotel Management
I'm delighted to hear you enjoyed your stay with us and we hope to be able to welcome you back soon.
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by TJS, Hotel Management
Thanks for the review – I am absolutely delighted to learn you enjoyed your time with us. I will be sure to share these comments with the team who I know will be delighted to learn that their efforts to deliver a great guest experience have been well received.
by A traveller
Posted Feb. 16, 2024 on Hotels
Fantastic break it met all my expectations we go every year
Comment from Hotel Management
Feb. 19, 2024 by TJS, Hotel Management
Thanks for the review – I am absolutely delighted to learn you enjoyed your time with us. I will be sure to share these comments with the team who I know will be delighted to learn that their efforts to deliver a great guest experience have been well received.
by A traveller
Just good
Posted Feb. 15, 2024 on HotelsOverall was good, unfortunately reception not given relevant information regarding our stay eg. I went to the main reception to ask if they have some lockers at the spa, I’ve said to them that I’m going to change and going to the spa, literally 10 min later went with my friend to spa and staff from reception over there said they are closing right now. Why the guy at the main reception not mentioned that they are closing soon?!
Just a small things but make my stay very difficult. I would definitely make more effort and take more time to train properly staff
Comment from Hotel Management
Feb. 19, 2024 by TJS, Hotel Management
Thanks for the feedback – we value all forms of feedback and review and share as a team weekly to ensure that we can continue to learn and move forward.
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by TJS, Hotel Management
Thanks for the review – I am absolutely delighted to learn you enjoyed your time with us. I will be sure to share these comments with the team who I know will be delighted to learn that their efforts to deliver a great guest experience have been well received.
