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Hard Rock Hotel & Casino Bristol

2.5 star property
Enjoy 5 restaurants at this Bristol hotel

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Superior Suite, 1 King Bed, Corner
Indoor/outdoor pool
Indoor/outdoor pool
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available

Explore the area

View in a map
500 Gate City Highway, Bristol, VA, 24201
  • Place, Bristol Mall
    ‪3 min walk‬
  • Place, Hard Rock Hotel & Casino Bristol
    ‪5 min walk‬
  • Place, Bristol Regional Medical Center
    ‪4 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is CA $83
CA $100 total
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About the area

Bristol

In Bristol .Steps from the hotel, you'll find Hard Rock Hotel & Casino Bristol and Bristol Mall. Also, State Line Centre is within half a mile (1 km) and Randolph Park is within 2 miles (3 km).

What's nearby

  • Bristol Mall - 3 min walk - 0.3 km
  • Hard Rock Hotel & Casino Bristol - 5 min walk - 0.4 km
  • Bristol Regional Medical Center - 4 min drive - 4.4 km
  • The Pinnacle - 4 min drive - 5.1 km
  • Bristol Motor Speedway - 19 min drive - 18.1 km

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬6 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Mr. Lucky's - ‬6 min walk
  • ‪Constant Grind - ‬6 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Enjoy 5 restaurants at this Bristol hotel
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa and a fitness center. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this Bristol hotel.

  • 303 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 2024
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
Hard Rock Hotel & Casino Bristol offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property entrance

The Bristol Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 1,000 reviews
The price is CA $214
CA $258 total
includes taxes & fees
Oct 6 - Oct 7
The Bristol Hotel

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sportsbook
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Roll-in shower (30 inches wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 20 for children
  • Uncovered valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 235 reviews
Rating 8 - Good. 31 out of 235 reviews
Rating 6 - Okay. 15 out of 235 reviews
Rating 4 - Poor. 8 out of 235 reviews
Rating 2 - Terrible. 3 out of 235 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was fantastic!
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Night!

Great trip! Wish they had a better ventilation system for the cigarette smokers.
Stayed 1 night in Jun 2025

6/10 Okay

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Bad layout

Don't travel here with children. The food places are on the other side of the casino where there is no way for children to get thru the building. In order to eat you will have to exit the building and drive around to the back. Very inconvenient.
Stayed 1 night in Jun 2025

8/10 Good

Jane

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in

Was a great stay. My husband went in to see if a room was available and the lady was very rude to him. When i came in i had a different person and she was great
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina, Christiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasantly surprised ! From the front desk , the casino attendants , to the wait staff at Council Oaks… all fabulous . The room was clean , beds comfy .. Would stay here again for sure !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time except I had a issue with a bartender I think her name is Rene she was working on the 18th at 10PM, she was very rude and made poor drinks.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Travelled with group
Disliked: Amenities
Smoking in the casino was horrible, the over zealous makeshift security were a little out of their depth and the food was the same quality you’d expect from a shopping mall and the dealers and game officials struggled with simple math. It was the worst casino I’ve ever been to. The hotel is mediocre, I should have just stayed at the Hilton! It’s not Vegas by any stretch of the imagination.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Great place to stay!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a overall wonderful experience, the staff were so friendly and helpful and the rooms were perfect!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Hotel was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Stayed 1 night in May 2025

10/10 Excellent

deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was Great. Not a bad thing to say...................
Stayed 1 night in Jun 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to see Travis Tritt concert. Travis was awesome as always. Hotel was clean. Staff was excellent. Casino was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the hotel staff was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and comfortable. Service was excellent and really pleasant.
Stayed 1 night in May 2025

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Stayed 1 night in May 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was seamless, the elevator makes weird cracking noises, the hotel room was beautiful. We only stayed one night so we purchased a standard King. The rooms were clean, bed was cozy. Whoever designed the bathroom doesn't know how to design as it was way too busy. I loved they have robes. The service throughout the whole casino was top tier. The only thing I didn't like was how small the non smoking part of the casino was. No electronic blackjack was there. And they really need a microwave in the rooms or somewhere on site to use. It was crazy to me that they didn't have one as many people could use it.
Stayed 1 night in May 2025