Note fondée sur 410 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par GM, Gestion de l’hôtel
Thank you!
par un voyageur de Troutville
Publié le 10 févr. 2024 sur Expedia
The Cracker Barrel Restaurant in back
Commentaires de Gestion de l’hôtel
12 févr. 2024 par GM, Gestion de l’hôtel
Thank you for the 5 STAR Rating it is greatly appreciated.Stephanie DanielsGeneral Manager
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Caught in winter storm and had an unexpected extra night. Very helpful staff.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par GM, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 18 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 janv. 2024 par GM, Gestion de l’hôtel
I am so sorry to see you were only able to give us a 1 Star, if there was an issue that would you like to discuss, please feel free to contact me.Sincerely,Stephanie DanielsGeneral Manager
par un voyageur
Publié le 14 janv. 2024 sur Expedia
I didn't like this experience. I left after being there, and went to another hotel. My wife and I were looking to get away for her birthday and swim and have a nice time. The pool wasn't working, and our room was across from the pool, which was under construction and a sort of sour view. We left immediately. The people were very nice.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par GM, Gestion de l’hôtel
I am very sorry that you were disappointed with our hotel during an emergency issue in our pool and fitness areas. We do hope you will give us another change if in the Bristol area again. Sincerely,Stephanie DanielsGeneral Manager
par un voyageur
Publié le 23 déc. 2023 sur Expedia
choosing not to.
Commentaires de Gestion de l’hôtel
26 déc. 2023 par GM, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 17 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 déc. 2023 par GM, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Great job to the staff. My room was clean, bed was very comfortable and my late check in was a breeze. I will definitely be back again.
Commentaires de Gestion de l’hôtel
10 déc. 2023 par GM, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. I am so pleased you had a great stay and we look forward to serving you in the future.Sincerely,Stephanie DanielsGeneral Manager
par un voyageur
Publié le 25 nov. 2023 sur Expedia
The staff was very helpful once we engaged the MOD. Beforehand it fell a bit short. Why every time I go (twice in a week) can’t I find someone at the front desk to check in. I have to wander around looking for someone to check us in. Overall it’s a nice place. Refocusing a bit on why they’re here might be helpful.
Commentaires de Gestion de l’hôtel
26 nov. 2023 par t, Gestion de l’hôtel
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
par un voyageur
Publié le 16 nov. 2023 sur Expedia
The room was on didn’t seem very clean, really needed a deep clean on the walls and carpet. The pool was 95degrees seems like they have a humidity problem.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par GM, Gestion de l’hôtel
Thank you!
