Ratings based on 719 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 22, 2024 on Hotels
1/2 of bed had a saggy spot in mattress, otherwise no complaint.very clean, frienfly check in
Comment from Hotel Management
Mar. 23, 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Gloria,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Bristol. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our friendly staff and clean location. You indicated that you were unsatisfied with saggy spot on mattress. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
3 out of 5
by A traveller

Posted Mar. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Xao RediResponse Specialist, Hotel Management
I appreciate the time that you took to share your sentiments with us, Lee. Our team at the Red Roof Inn Bristol appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
5 out of 5
by A traveller

Top of the line for a middle of the road hotel

Posted Feb. 28, 2024 on Hotels
Very friendly staff. Other than that we got there early evening and left early the next morning and I felt safe. Excellent value not a thing to complain about in the least.
Comment from Hotel Management
Feb. 29, 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN BRISTOL. Kenneth, I am thrilled to read that you had a great encounter with us and we truly appreciate your comments about our very friendly staff, you felt safe at our hotel, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Kenneth, and can't wait to see you back at Red Roof soon, where we can continue to offer you a excellent stay at an affordable price! Sincerely, Red Roof Management
5 out of 5
by A traveller from Madison

Posted Feb. 26, 2024 on Expedia
This is my go to stay when I come to Bristol once a month! Rooms are affordable and the rooms and hotel itself are great for the price. It's a no frills hotel but they do have a fridge and microwave and everything you would need, just don't expect much more than.a room. Also the staff are super nice and friendly
Comment from Hotel Management
Feb. 28, 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN BRISTOL. Aaron, it is so rewarding to read that you had a great encounter with us and we truly appreciate your comments about we're your choice hotel, the affordability of our hotel, greatness of our staff, and all the other kind remarks mentioned, resulting in a 5/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Aaron, and can't wait to see you back at Red Roof soon, where we can continue to offer you a super nice stay at an affordable price! Sincerely, Red Roof Management
4 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
Smooth check-in. Friendly staff. Good, basic "no-frills" comfortable room. South-facing rooms are fairly quiet. Maybe one of the "best for the money" properties in the area.
Comment from Hotel Management
Feb. 22, 2024 by Carla RediResponse Specialist, Hotel Management
Dear DanielDavid, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Bristol. I am glad to read that you were pleased with how smooth check-in was, the friendliness of the staff and the comfort of the room. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, CarlaRed Roof ManagementRediResponse Specialist
5 out of 5
by A traveller

Great spot for a nights rest

Posted Feb. 15, 2024 on Hotels
Great stay. Room was clean and quiet. Location was great, as it was close to the highway and restaurants. Front desk agent was very friendly and attentive. Highly recommend.
Comment from Hotel Management
Feb. 16, 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Francine,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BRISTOL. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the very friendly front desk staff, our great location and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
Friendly staff and caring. Made sure our room was ok.
Comment from Hotel Management
Feb. 13, 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear DebraThank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BRISTOL. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our friendly and caring staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist
1 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Jacob, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BRISTOL and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
2 out of 5
by A traveller

Posted Feb. 7, 2024 on Expedia
Not very clean, check in seemed more complicated than usual, lobby dirty and coffee empty with no one around.
Comment from Hotel Management
Feb. 8, 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello David, Thank you for the feedback about your recent stay at our hotel Red Roof Inn Bristol. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the lack of cleanliness and your less than ideal check in process. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
5 out of 5
by A traveller

Posted Jan. 19, 2024 on Expedia
Comment from Hotel Management
Jan. 20, 2024 by Recordo Rediresponse Specialist, Hotel Management
Hello Nancy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BRISTOL and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist