We were welcomed by the lovely Isa who was so friendly and helpful, she showed us to our room and explained everything. She recommended somewhere to eat nearby and took time to suggest other possibilities if option one was not possible because it was a busy Saturday night. We saw her again the next day. She was as smiling and friendly as the night before.it was raining really heavily and we ask her where we could buy an umbrella in a nearby supermarket maybe and after thinking about it she thought she could give us a small one she could spare!!! She went way beyond her duty! And I am so greatful because I used it so much that day!!!!! She is a real gem. The lady at breakfast was very friendly too. So we had a great stay in comfy warm rooms!!!!
Really lovely bed and breakfast host was super helpful and handed us water on arrival. Rooms dated in placesbbut well decorated and super clean
Beds comfy a bit noisy when other guests arrived but just squeaky floors rather than loud guests.
Bath was broken kids were gutted but would definitely recommend it and we will come back again.
accommodation was easy access. The staff was very friendly and lovely to talk to. Check in and check out was perfectly fine. Would definitely recommend!
We were advised when we called the hotel to request a downstairs room but weâre out upstairs with a narrow staircase to bring dog crates/ bedding up and to then bring the dogs up and down stairs to go outside . There was no where to walk the dogs apart from the car park . The bed was squeaky every time you turned over - excessively so . Carpets were dirty . Mould on the bathroom ceiling and window over arch . Main light bulb had gone and no one was available when we needed a replacement so had to use one of the bedside lamps bulb instead . Our stay was so uncomfortable we left a day early . The photos on the hotels website are not representative of the condition it is in now
The property itself is a nice size with nice size rooms. We were greeted at the property by a lovely friendly lady. Outside of the property, the car park was dangerous, tree branches hanging down and fencing broken and falling over. All of this and no outside lighting made it quite tricky to navigate. Inside of the property was very run down, carpets in communal area/stairs was very grubby and in need of repair, especially as the stairs are so steep. Room even though a good size is again just very worn out. Carpet has come away from the walls, bed very noisy and uncomfortable and no hot running water from tap. Shower was adequate. Bedding was clean and plenty of pillows.
Stayed in the area for a wedding, so it was a convenient location close to the motorway but not as nice as main areas of Bristol. Average condition rooms and stay overall - lovely lady who worked at breakfast though!
Once a beautiful coach house now is very tired and run down. The building and its contents feel worn out.
Stayed in a room with a beautiful round window that was broken and taped up.
Needs a bit of money spending on it.
The location was great for UWE uni and Parkway station and the staff were friendly and helpful but the rooms are tired and tatty need good lick of paint and updating. Pleasant guest house but very basic.