6/10 Okay
Mario
20 Feb 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stale Bed and linens, broken bathroom sink
The room was 101 that was given to me. I feel like this is the room that hotel give persons that are only staying one night. These are the rooms that may not be maintained or cleaned regularly and are stale.
1) The bed and sheets smelled stale.
2) The bathroom tub was black from
Dirt
3) The bathroom sink water didn’t go anywhere and the drainage handle was stuck and broken.
4) The hotel charged me a different more
Expensive price at time of receiving receipt than what the hotel.commhad quoted me. I need to straighten out this matter.
5) They advertize fitness workout room but there are no weights and the fitness universal machine was broken and could not be used. The fitness room
Needs to be updated.
6) Overall, I was not satisfied paying the amount paid for
My stay at this Candlewood Hotel. Being an IGH hotel , I expected so much more with overall and as I outlined, It aooerared that the hotel need to be upgraded or kept up in so many areas.
Thanks for allowing me to provide feedback.
Mario
Stayed 1 night in Feb 2024