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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
4-star hotel near Bruges Christmas Market

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Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Family Quadruple Room
Daily buffet breakfast (EUR 20 per person)
Garden
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Hoefijzerlaan 37, Bruges, B-8000
  • Place, Bruges Christmas Market
    ‪9 min walk‬
  • Place, Bruges Market Square
    ‪9 min walk‬
  • Place, Bruges Belfry
    ‪10 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

9.8 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

7.4 out of 10
Good
(13 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Bruges

City center stay.Within a 15-minute walk of this Historical Center Bruges hotel, you'll find Bruges Christmas Market and Bruges Market Square. 't Zand Square and Bruges Art Route are also within half a mile (1 km).

What's nearby

  • 't Zand Square - 5 min walk - 0.4 km
  • Bruges Christmas Market - 9 min walk - 0.8 km
  • Bruges Market Square - 9 min walk - 0.8 km
  • Bruges Belfry - 10 min walk - 0.9 km
  • Basilica of the Holy Blood - 12 min walk - 1.0 km

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Bras Café - ‬4 min walk
  • ‪Villa Gerard - ‬4 min walk
  • ‪Bar'Ziel - ‬3 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Bar Oswald - ‬4 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

4-star hotel near Bruges Christmas Market
Grand Hotel Normandy by CW Hotel Collection offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Grand Hotel Normandy by CW Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Grand Hotel Normandy by CW Hotel Collection was completed in May 2021.

This 4-star Bruges hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 2 buildings
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, Eurocard, Barclaycard, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 410 out of 619 reviews
Rating 8 - Good. 152 out of 619 reviews
Rating 6 - Okay. 32 out of 619 reviews
Rating 4 - Poor. 16 out of 619 reviews
Rating 2 - Terrible. 9 out of 619 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a relaxing one night stay in a triple room. Staff welcoming, comfortable room and beds, pool. Delicious breakfast. We parked in the underground car park close by
Stayed 1 night in Jun 2025

6/10 Okay

Tivadar

Business traveller, Travelled with partner
Liked: Cleanliness
Grand Hotel Normandy is located on a large street in Brugge, fairly close to the Brugge Convention Center (BMCC). It is an old hotel with dated rooms and facilities. The room smells old as soon as you enter. Ours had a pillar in the middle of the room and an old squeaky cupboard that barely held together. The small safety cabinet located inside it could not accommodate a laptop and was not fastened in place. The room was clean with a very large bed and an excellent mattress. I prefer a hard mattress while my wife a softer one; this mattress somehow worked for both of us! The room came with a modern spacious bathroom. Oddly, the small sink was placed right under a large shelf; you either hit your head or you did not use the sink. Room service was spotty. The reception staff was absolutely amazing, all smiles and very helpful. The breakfast was very good, with a wide selection of items that should satisfy any taste and need. The pool was very nice and clean. Overall, this hotel was not worth the money.
Stayed 3 nights in Jun 2025

8/10 Good

Tara

Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was one of the best I've stayed at! It was a 5-10 minute walk from all of the restaurants and attractions. The staff were really friendly and helpful. The room was on the small side but it had all of the amenties we needed. I would definitely recommend the Grand Normandy Hotel.
Stayed 3 nights in Jun 2025

6/10 Okay

lucia

Liked: Cleanliness, property conditions & facilities
We visited early March, and although the room was spacious and clean, it was very cold. We realized that the heating cannot be adjusted from the room. After going to reception, they confirmed that they will turn the heating on. Even after that, our family of 4 were freezing all night. We noticed the heating was on, but after a while after it was turned off. For the price we paid, it was unpleasant to sleep in a freezing room. The breakfast was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - friendly and helpful staff, lovely large bedrooms, delicious hotel breakfasts, swimming pool - not too far from the centre of Bruges and near Zan Square with lots of restaurants. Definitely recommend for a stay in Bruges.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anjana

Had a wonderful stay. The staff were very helpful and friendly and made our stay very special.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for Bruges. Breakfast was good and room was comfortable. It was a longer walk to the city center, but doable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Abby

Stayed 2 nights in Jun 2025

10/10 Excellent

Jaden

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and comfortable beds! The staff was so kind and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Henry

Stayed 3 nights in May 2025

10/10 Excellent

Pavel

Stayed 1 night in May 2025

8/10 Good

Sian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was quite small but everything was clean and all the staff were helpful and lovely.
Stayed 3 nights in May 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a little outside the town center but it’s worth the stay. The staff was friendly and the property was so clean and pretty. The beds were perfect and the town center was walkable. Highly recommend this property.
Stayed 2 nights in Apr 2025

8/10 Good

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Janet

Stayed 3 nights in Apr 2025

10/10 Excellent

COLLEEN, WAQUOIT

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the hotel - lovely breakfast buffet. Hotel bar was very nice. Rooms were lovely and the beds very comfortable. Easy walking distance to center of Bruges.
Stayed 1 night in Mar 2025

8/10 Good

Andy

Stayed 1 night in Apr 2025

10/10 Excellent

Steven John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived quite late in the evening, but the staff couldn’t have been more polite and understanding. Excellent food and a perfect location to travel around Bruges.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge comfortable room. Loved the roof terrace. Not a great deal of food selection for dairy free, was quite difficult at breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Julia Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great breakfast and a short walk (10 mins) to the centre of Bruges. Lots of nice bars and restaurants close by.
Stayed 3 nights in Mar 2025