Ratings based on 948 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 11, 2024 on Hotels
Comment from Hotel Management
Mar. 13, 2024 by Team B-aparthotels, Hotel Management
Dear Andrey, Thank you for your feedback! We're happy to see you have enjoyed your stay with us & hope to welcome you back again in the future. Kind regards & have a nice day,
by A traveller
Posted Feb. 17, 2024 on Expedia
Stayed in Feb 2024 .. Property was clean rooms were ok.
Comment from Hotel Management
Feb. 19, 2024 by B-aparthotel Team, Hotel Management
Dear Angela,Thank you for your feedback.Best regards,
by A traveller
Posted Jan. 10, 2024 on Expedia
We found this the perfect spot for a 5 night stay in Brussels. There is no staff on site but the responses to emails were quick. It should be noted only emergencies are taken care of over the weekend so you need to be self-sufficient. The location was amazing- very near major sites, the central train station and lots of restaurants just around the corner.
Comment from Hotel Management
Jan. 11, 2024 by Team B-aparthotels, Hotel Management
Dear Diana, Thank you for your feedback! We're happy to hear you enjoyed your stay with us in Brussels & hope to welcome you back in the future! Kind regards & have a wonderful day,
by A traveller
Posted Dec. 11, 2023 on Hotels
Comment from Hotel Management
Dec. 12, 2023 by Team B-aparthotels, Hotel Management
Dear Maamoun, Thank you for your feedback! We're happy to see you have enjoyed your stay with us & hope to welcome you back in the future!Kind regards & have a wonderful day,
by A traveller
Posted Dec. 10, 2023 on Hotels
Comment from Hotel Management
Dec. 12, 2023 by Team B-aparthotels, Hotel Management
Dear Aaron, Thank you for your feedback! We're happy to see you have enjoyed your stay with us & hope to welcome you back in the future. Kind regards & have a wonderful day,
by A traveller
Posted Dec. 6, 2023 on Expedia
This hotel was in the most ideal location! It felt like it was right in the middle of everything- a short 8 minute walk from the central train, around the corner from delirium village and a ton of bars and restaurants, right beside the shopping arcade and super close to the Christmas market. The hotel also has free laundry which was helpful! Booking through a third party vendor made the city taxes and deposits awkward as I was asked to email my credit card info, but other than that the experience was wonderful
Comment from Hotel Management
Dec. 8, 2023 by Team B-aparthotels, Hotel Management
Dear Sara, Thank you for your feedback! We're really happy to hear you have enjoyed your stay with us & your trip to Brussels! Unfortunately, because we don't receive any information of the guests if they book through third parties (like Expedia), we have to ask for some additional information (since we're working with a self check-in and not a traditional reception).We hope this didn't impact your stay with us too much & hope to have the pleasure of welcoming you again in the future! Kind regards & have a wonderful day,
by A traveller
Posted Dec. 4, 2023 on Expedia
The location was excellent. Everything was within walking distance.
We had reception come to our hotel door in the morning and tell us check out was at 11. Meanwhile we had another night to stay. She then said to pay city tax, which I had sent to emails with all our details. Maybe not much communication between them. But it was all good in the end.
The amenities didn't work very well. The coffee machine didnt work, the shower head leaked on both sides and the fridge door didnt close properly meaning food wasnt cold. The pillows also seemed like sofa pilloes rather than sleeping pillows. For the price per night we expected better.
Comment from Hotel Management
Dec. 8, 2023 by Team B-aparthotels, Hotel Management
Dear Deborah, Thank you for your feedback! We're sorry to hear you encountered some problems during your stay with us.If you ever experience any of the problems you had, it's best to contact us directly at our emergency number (which is available 24/7). Like this, we can fix them & help you right away. I have forwarded all the feedback to our maintenance team & asked them to directly solve the problems mentioned.We're also checking what went wrong in the communication with our operations team, so we can avoid this in the future.We anyway hope you enjoyed your stay in Brussels & hope to have the pleasure of welcoming you back again in the future. Kind regards & have a nice day,
by A traveller
100% recommend!
Posted Dec. 3, 2023 on HotelsThis was our 2nd stay at this aparthotel, and it did not disappoint.
Spotlessly clean, perfect location and friendly staff.
Comment from Hotel Management
Dec. 8, 2023 by Team B-aparthotels, Hotel Management
Dear Joanne, Thank you for your feedback! We're really happy to hear you have enjoyed your stay with us & that we had the pleasure having you among us again.We hope to welcome you again in the future! Kind regards & have a wonderful day,
by A traveller
Posted Nov. 28, 2023 on Expedia
Great place to stay, right in the heart of it all. Super close to Grand Place and many other interesting and popular areas. You will be glad you are staying here because it’s easy to find and very clean.
Comment from Hotel Management
Nov. 29, 2023 by Team B-aparthotels, Hotel Management
Dear Gillian, Thank you for your feedback! We're happy to see you have enjoyed your stay with us in Brussels & hope to welcome you back in the future.Kind regards & have a wonderful day,
by A traveller
Posted Nov. 27, 2023 on Expedia
Comment from Hotel Management
Dec. 27, 2023 by B-aparthotels team, Hotel Management
Thank you
