Crowne Plaza Brussels Airport by IHG

4.0 star property
4-star hotel in Diegem

Choose dates to view prices

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Park View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Park View

  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed with Sofa bed, Park View

  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Connecting Rooms

Room, 1 Queen Bed, Accessible, Connecting Rooms

Room, 1 Queen Bed, Accessible, Connecting Rooms

  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed, Park View

Presidential Suite, 1 King Bed, Park View

Presidential Suite, 1 King Bed, Park View

  • 63 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Park View

Senior Suite, 1 King Bed, Park View

Senior Suite, 1 King Bed, Park View

  • 53 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View (Club Floor)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Park View (Club Floor)

  • 33 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Machelen

Diegem stay.Your stay at this Diegem hotel places you within 9 miles (15 km) of Royal Palace of Brussels and Brussels Expo. Also within 9 miles (15 km) are King Baudouin Stadium and Manneken Pis Statue.

What's nearby

  • NATO Headquarters - 4 min drive - 3.7 km
  • Brussels Expo - 10 min drive - 12.6 km
  • Atomium - 10 min drive - 12.9 km
  • Royal Palace of Brussels - 13 min drive - 12.6 km
  • La Grand Place - 15 min drive - 13.8 km

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 16 min walk
  • Brussels Airport (BRU) - 7 min drive

Restaurants

  • ‪Cisco Systems Brussels - ‬4 min drive
  • ‪Van der Valk Hotel Bar - ‬16 min walk
  • ‪Crowne Plaza Restaurant - ‬1 min walk
  • ‪Craft - Bar, Dining, Garden - ‬3 min walk
  • ‪Kiwi Cafe - ‬3 min walk

About this property

Crowne Plaza Brussels Airport by IHG

4-star hotel in Diegem
Crowne Plaza Brussels Airport by IHG offers its guests a health club and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 17 meeting rooms. Event space at this hotel measures 9225 square feet (857 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Brussels Airport by IHG. An area shuttle within 2 kilometers and a roundtrip airport shuttle at scheduled times are free. For a fee, parking is available.

This 4-star Machelen hotel is smoke free.

  • 1 building
  • 315 guestrooms or units
  • 6 levels
  • 9225 sq ft of conference space
  • 857 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Crowne Plaza Brussels Airport by IHG offers 315 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Children's games
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free area shuttle up to 2 km
  • Secured, uncovered self parking on site (EUR 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 11 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 28.00 per person
  • Uncovered self parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Brussels Airport Crowne Plaza
Crowne Plaza Brussels Airport
Crowne Plaza Hotel Brussels Airport
Crowne Plaza Brussels Airport Hotel
Crowne Plaza Brussels By Ihg
Crowne Plaza Brussels Airport
Crowne Plaza Brussels Airport by IHG Hotel
Crowne Plaza Brussels Airport an IHG Hotel
Crowne Plaza Brussels Airport by IHG Machelen

Reviews

Crowne Plaza Brussels Airport by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 855 reviews
Rating 8 - Good. 255 out of 855 reviews
Rating 6 - Okay. 58 out of 855 reviews
Rating 4 - Poor. 12 out of 855 reviews
Rating 2 - Terrible. 11 out of 855 reviews

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defective Room Facilities

Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute ride to airport. Only negatives: hot pot did not work, could not start new coffee machine.
Stayed 1 night in Jul 2025

10/10 Excellent

RHEA

Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Close to airport. Only issue was shuttle was running late and almost made me miss my flight. They were going to call a taxi for me but the shuttle ended up coming just in time. They should have two running due to their location. Overall great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Jul 2025

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 2 weeks of tiny European hotel rooms with spartan accommodations it was nice to have the comfort of a U.S. chain, except for one thing - the beds were too small! I rolled over and fell out of bed and hurt my knee!
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a 4 minute drive to the Brussels International Airport. The restaurant is good.
Stayed 1 night in Jul 2025

8/10 Good

Sonia

Stayed 1 night in Jun 2025

10/10 Excellent

cecilia, Adrogue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great ammenities and delicious food. The location is very near BRU airport and next to a beautiful park. Wifi is amazing, and so is the coworking dedicated space. The lobby is pretty unique, too. The only drawback is the restaurant and bar prices, they are way off standard hotel prices.
Stayed 1 night in May 2025

10/10 Excellent

Brigitte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff us helpfull and polite. The rooms are clean and spacious. The garden is a very nice addition.
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine, St. Louis

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and quiet. Transportation to airport was provided and was quick and easy
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to stay the night before our early flight out of Brussels. They have double beds for families, shuttle service to the airport and clean, spacious rooms.
Stayed 1 night in May 2025

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice garden to sit in. Dining and bar available, food is okay. Checking was very pleasant but a tad slow (I think he was just new). The room was clean and comfortable, took a long time for the shower to get hot; you also have a separate tub if you prefer.
Stayed 1 night in May 2025

10/10 Excellent

stefano

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel to Visit Brussels

This is a convenient hotel to use to visit Brussels as there is easy train access to the city centre.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
I was only there a night, but it was very nice. The bed was very comfortable. The host was very nice also.
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

MATT, Sherman Oaks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is about a 5 minute shuttle ride from the airport. The shuttle bus also picks up from the near by Novotel Hotel. The shuttle is provided free to guests and runs every 30 minutes starting at 4am in the morning. It's an actual bus and not a van. There are racks available for luggage storage. Walking in, it's clean and smells nice. The staff was super efficient and got me checked in within a few minutes of me walking through the door. There is a restaurant on site, but I can't comment as we did not dine there. I had a queen sized bed room and it's enough for 2 people. The room has a fridge and a coffee maker. Though, I didn't try using their coffee maker because I don't know when's the last time it was cleaned out. There's a pretty big safe in the closet. The bathroom has a tub and a shower. Though, the shower itself is a little tight, but manageable. Bed was comfy, but it did get hot during the night and we set the temp all the way down, but that didn't cool the room down enough. Bathroom is big enough and not cramped at all. A couple of caveats is that this place is about 30 minutes away from the city center. You can either walk to the bus stop, take the shuttle back to the airport and take the subway or use Uber. We decided to use Uber as that comes out to about $35 vs, $11 one way using the subway and will probably take at least an hour to get to the city center. The's only 1 restaurant on site and I didn't see anything else in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dinner outside on the patio next to the pond. We were serenaded by all kinds of birds, frogs, etc.
Stayed 1 night in Apr 2025

10/10 Excellent

Yasser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round
Stayed 1 night in Apr 2025