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Jam Hotel Brussels

Hotel near La Grand Place, connected to a rail/subway station in Brussels

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Photo gallery for Jam Hotel Brussels

Interior
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages
2 bars/lounges
City view from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Parking available

Explore the area

View in a map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
  • Place, Avenue Louise
    ‪6 min walk‬
  • Place, European Union Parliament Building
    ‪5 min drive‬
  • Place, La Grand Place
    ‪6 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪19 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(26 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5)

Family Room (For 5)

9.2 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Sleeps 5
  • 3 Twin Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6)

Family Room (For 6)

  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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About the area

Brussels

Sint-Gillis stay.Within a 10-minute walk of this Sint-Gillis hotel, you'll find Avenue Louise and Horta Museum. D'Ieteren Gallery and Saint Gilles Town Hall are also within half a mile (1 km).

What's nearby

  • Avenue Louise - 6 min walk - 0.6 km
  • Royal Palace of Brussels - 3 min drive - 2.0 km
  • European Union Parliament Building - 5 min drive - 2.1 km
  • Manneken Pis Statue - 5 min drive - 2.3 km
  • La Grand Place - 6 min drive - 2.6 km

Getting around

  • Janson Tram Stop - 2 min walk
  • Brussels-Luxembourg Station - 6 min drive
  • Brussels Airport (BRU) - 33 min drive

Restaurants

  • ‪Jackie - ‬2 min walk
  • ‪Ma Jolie - ‬1 min walk
  • ‪JAM Hotel Rooftop - ‬1 min walk
  • ‪Dolce Amaro - ‬3 min walk
  • ‪Galerie La Belladone - ‬4 min walk

About this property

Jam Hotel Brussels

Hotel near La Grand Place, connected to a rail/subway station in Brussels
Jam Hotel Brussels offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at Jam Hotel Brussels. Parking is available for a fee.

This Brussels hotel is smoke free.

  • 80 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Jam Hotel Brussels offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include portable fans and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Atsukan Wellness has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 60-cm LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Spa is open Wednesday-Sunday 10 AM-9 PM.

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Uncovered self parking fee: EUR 19 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 300008

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Reviews

Jam Hotel Brussels Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 266 out of 589 reviews
Rating 8 - Good. 190 out of 589 reviews
Rating 6 - Okay. 79 out of 589 reviews
Rating 4 - Poor. 26 out of 589 reviews
Rating 2 - Terrible. 28 out of 589 reviews

Reviews

6/10 Okay

Claire

Liked: Cleanliness, staff & service

Good rooftop bar and pool

Decent perks but it didn’t have basics like bottles of water in the rooms and one of the elevators is broken. I used the stairs apart from when I was coming and going with luggage. Pillows uncomfortable but the bed was fine. Loved the rooftop bar (but you can’t put drinks on your room) and I enjoyed the pool too.
Stayed 6 nights in Jun 2025

4/10 Poor

Burak

Business traveller
Disliked: Amenities
The room assigned was just beside the outside stairs with no view and also time to time noisy. During checkout their system was not working so could not provide invoice and mentioned to provide during the day. No update until 8pm until I had to call and still didnt receive the full invoice. The day later when called again was able to have the invoice of my stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Ania

Stayed 2 nights in Jun 2025

10/10 Excellent

Ella

Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Stayed 2 nights in May 2025

6/10 Okay

michael

Travelled with family
Liked: Cleanliness, staff & service
A little too basic for us, wish it had a little more polish. Location was not touristy so if you appreciate that it’s a god place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

Really nice place to stay. Not much desk space to work, but great location and excellent service all round.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gordon

Stayed 1 night in Mar 2025

10/10 Excellent

Michele Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean and nice staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Therese

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here with a friend for two nights, the staff were lovely and the rooms were great! Loved the pillows and the coffee in the rooms were delicious. When I go to Brussels again I will be staying here.
Stayed 2 nights in Jan 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jam Hotel was perfect for our family if 5. The children loved the swimming pool and the bed with the sliding doors. All of us slept well and enjoyed a coffee from the personal coffee machine in our room in the morning. In terms of value for money, it really was a bargain!
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Super hotel and rooms -- ideal for a family of four. It's so rare to be able to get four beds and so we were delighted. Fantastic service from the staff (friendly, helpful, professional). Very clean. The only slight downside is that it can be little noisy from the road below (with trams and traffic). Not all the rooms are above the road but the four-bed rooms are. However, that's a small concern as overall we were very happy and had an excellent stay.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Franco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great night life in bar downstairs, also drawers you can put your bag in and put a lock on while you’re not in the room
Stayed 2 nights in Feb 2025

6/10 Okay

Rebecca L

Travelled with partner
Liked: Cleanliness, staff & service
The pool was out of order for our entire 4 night stay despite being told it was available to use when we checked in. Clean and convenient otherwise.
Stayed 3 nights in Feb 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, a bit noisy if you’re on the street side. Street area a bit dirty
Stayed 1 night in Jan 2025

8/10 Good

Ross

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel served its purpose. Staff is mixed, some are pleasant and others rude. Would I stay there again, probably not.
Stayed 4 nights in Dec 2024

8/10 Good

James

Stayed 2 nights in Dec 2024