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Le Châtelain

Property class: 5 and above
Family-friendly 5-star hotel near Avenue Louise

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Photo gallery for Le Châtelain

Garden
Reception
Reception
Panoramic Suite, Terrace (Ambassador)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
17 Rue du Chatelain, Brussels, 1000
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, Ixelles Ponds
    ‪10 min walk‬
  • Place, European Union Parliament Building
    ‪4 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, Terrace (Ambassador)

Panoramic Suite, Terrace (Ambassador) | City view

Panoramic Suite, Terrace (Ambassador)

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Deluxe)

Executive Room (Deluxe)

Executive Room (Deluxe)

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (Premium)

Superior Room (Premium)

Superior Room (Premium)

9.2 out of 10
Wonderful
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Brussels

Central Brussels getaway .You'll be steps from Avenue Louise and within a 10-minute walk of Horta Museum with a stay at this Chatelain hotel. Rue du Lac 6 and Flagey are also within half a mile (1 km).

What's nearby

  • Avenue Louise - 1 min walk - 0.1 km
  • Flagey - 9 min walk - 0.8 km
  • Ixelles Ponds - 10 min walk - 0.9 km
  • Place du Grand Sablon - 3 min drive - 1.9 km
  • European Union Parliament Building - 4 min drive - 1.7 km

Getting around

  • Bailli Tram Stop - 2 min walk
  • Mouterij/Germoir Station - 19 min walk
  • Brussels Airport (BRU) - 23 min drive

Restaurants

  • ‪BBP Bailli - ‬2 min walk
  • ‪65 Degrés - ‬3 min walk
  • ‪Belga & Co - ‬2 min walk
  • ‪Umamido Bailli - ‬2 min walk
  • ‪Roru - ‬2 min walk

About this property

Le Châtelain

Family-friendly 5-star hotel near Avenue Louise
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. 7 meeting rooms and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury Le Châtelain. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. For a fee, parking is available.

This 5-star Brussels hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Le Châtelain offers 107 accommodations with espresso makers and safes. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Valet parking on site (EUR 45 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 for adults and EUR 14 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 45 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Châtelain Brussels
Châtelain Hotel
Châtelain Hotel Brussels
Le Châtelain Hotel
Le Châtelain Brussels
Le Châtelain Hotel Brussels

Le Châtelain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 999 reviews
Rating 8 - Good. 282 out of 999 reviews
Rating 6 - Okay. 62 out of 999 reviews
Rating 4 - Poor. 18 out of 999 reviews
Rating 2 - Terrible. 25 out of 999 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Elana

Stayed 2 nights in Jan 2026

10/10 Excellent

Lino

Stayed 1 night in Jan 2026

10/10 Excellent

michael

Stayed 6 nights in Sep 2025

10/10 Excellent

Maria Manuela

Stayed 1 night in Jan 2026

8/10 Good

Ata

Liked: Cleanliness, staff & service, amenities
Clean room and nice ataff
Stayed 2 nights in Dec 2025

10/10 Excellent

Radu Constantin

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, super clean, great breakfast. Got a free room upgrade too. Great location. Only minus , no USB port anywhere in the room. Still a great place.
Stayed 3 nights in Dec 2025

8/10 Good

Renee Rose

Travelled with partner
Liked: Cleanliness
Great Location & Helpful Staff, But Needs Some Fixes Le Chatelain is in a quiet area, just 16 minutes from the airport, near trams, restaurants, and Avenue Louise for luxury shopping (1-minute walk). We stayed in the Executive Suite (Room 515), which felt smaller than expected. The view was nice, and the staff were very helpful. The hotel restaurant is lovely. What could improve: Bedside sockets didn’t work (extension cord provided).
 Poor bathroom ventilation and slight odour on arrival.
 Housekeeping entered without knocking; double-lock recommended.
 Towels sometimes insufficient; slippers and bathrobes only on request.
 Overall, a pleasant stay with great location and service, but some details need attention.
Stayed 6 nights in Dec 2025

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room plenty of space for storage. Staff on front desk very helpful and friendly. This is our go to hotel on our frequent trips to Brussels
Stayed 5 nights in Dec 2025

10/10 Excellent

Rabjot

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and rooms were nice and clean!!
Stayed 1 night in Dec 2025

10/10 Excellent

Doreen

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was wonderful, they went out of their way to help my sister and I with our train tickets and printing them out . Breakfast was wonderful and we had a glass of wine every night.
Stayed 3 nights in Dec 2025

6/10 Okay

Michael John, Brussels

Business traveller
Liked: Cleanliness, property conditions & facilities
Fire could have been lit in the bar considering how cold it was, prices of breakfast and other meals were so exhorbitant I ate elsewhere, especially after the room service card I put outside my door for breakfast was not even collected by staff.
Stayed 2 nights in Nov 2025

2/10 Terrible

Allison

Stayed 1 night in Nov 2025

4/10 Poor

sai prasad

Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Very friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Juuli

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were very helpful and accommodating, shower was great, the room had everything I needed and if I needed anything else in the coffee station or bathroom, they would bring it. The neighborhood is great and has lots of nice restaurants and cafes nearby!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful, great location close to tram and local shops, with the centre of Brussels also within walking distance
Stayed 2 nights in Oct 2025

8/10 Good

Ethan

Travelled with group
Liked: Cleanliness
I had a nice stay at Le Châtelain overall. The hotel is clean and comfortable, and the staff were generally friendly. The room was fine, but quite dated. It was more like a 4 star standard than a 5 star. Location wise, it’s a little away from the main areas, but still decent if you don’t mind a short trip to get around Brussels. Nothing major to complain about, but also nothing that really stood out as amazing. A nice place to stay, just don’t expect full luxury.
Stayed 2 nights in Oct 2025

8/10 Good

HOOMAN

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet was small.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good hotel
Stayed 2 nights in Oct 2025

6/10 Okay

De

Disliked: Cleanliness
Disappointing. Room had not been cleaned I had to remove hairs from toilet seat and rinse bath before taking a shower on arrival after a 10 hour journey. Coffee maker was not clean, bed-side tables were dirty as was phone/tv remote. Bathroom basin plug was broken and got stuck in the plug hole so could not use the basin! Room generally tired and dated. Aircon was set at 24c so room was way too warm for me and could only be reduced to 20c and very noisy. Complained on first evening, was assured everything would be thoroughly cleaned and addressed the next day. I reminded the staff at reception the next morning at 7.30am and on returning to the hotel after a twelve hour day out I went to the room and nothing had been rectified. The bed had been made and a basic clean but that was it. I then complained for the third time and they moved me to an upgraded room which was much better but still the phone and remote were not clean. On the second night they brought me a free glass of wine after my complaints. The staff were polite when I complained to them but it should not take to do so 3 times to get something done-no communication between staff. It was as though the room I was given was a room used by staff and not generally used for guests. It was at the end of the corridor next to the exit stairs. On my last day after check out I intended to stay in their ‘garden’ before leaving only to be told it was closed as there was a meeting taking place. This hotel is not 5 star.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Lots of good options nearby.
Stayed 5 nights in Oct 2025

10/10 Excellent

Wynter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff
Stayed 3 nights in Oct 2025

2/10 Terrible

Soheila

Stayed 4 nights in Sep 2025