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Le Châtelain

5.0 star property
5-star luxury hotel near La Grand Place

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Photo gallery for Le Châtelain

Garden
Reception
Executive Room (Deluxe)
Reception
Panoramic Suite, Terrace (Ambassador) | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Housekeeping
  • Room service

Explore the area

View in a map
17 Rue du Chatelain, Brussels, 1000
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, Place du Grand Sablon
    ‪3 min drive‬
  • Place, European Union Parliament Building
    ‪4 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Panoramic Suite, Terrace (Ambassador)

Panoramic Suite, Terrace (Ambassador) | City view

Panoramic Suite, Terrace (Ambassador)

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room (Deluxe)

Executive Room (Deluxe)

Executive Room (Deluxe)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (Premium)

Superior Room (Premium)

Superior Room (Premium)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Brussels

Central Brussels getaway .You'll be steps from Avenue Louise and within a 10-minute walk of D'Ieteren Gallery with a stay at this Chatelain hotel. Horta Museum and Flagey are also within half a mile (1 km).

What's nearby

  • Avenue Louise - 1 min walk - 0.1 km
  • D'Ieteren Gallery - 8 min walk - 0.7 km
  • Horta Museum - 9 min walk - 0.8 km
  • Place du Grand Sablon - 3 min drive - 1.9 km
  • European Union Parliament Building - 4 min drive - 1.7 km

Getting around

  • Bailli Tram Stop - 2 min walk
  • Mouterij/Germoir Station - 19 min walk
  • Brussels Airport (BRU) - 23 min drive

Restaurants

  • ‪Belga & Co - ‬2 min walk
  • ‪BBP Bailli - ‬2 min walk
  • ‪Makisu - ‬2 min walk
  • ‪Cup 28° - ‬2 min walk
  • ‪Knees To Chin - ‬2 min walk

About this property

Le Châtelain

5-star luxury hotel near La Grand Place
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center, 7 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury Le Châtelain. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. For a fee, parking is available.

This 5-star Brussels hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Le Châtelain offers 107 accommodations with espresso makers and safes. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Valet parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 37 for adults and EUR 19 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 95.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night
  • Service fee: EUR 5.26 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 37 for adults and EUR 19 for children
  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 35 per night
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Châtelain Brussels
Châtelain Hotel
Châtelain Hotel Brussels
Le Châtelain Hotel
Le Châtelain Brussels
Le Châtelain Hotel Brussels

Le Châtelain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 549 out of 898 reviews
Rating 8 - Good. 255 out of 898 reviews
Rating 6 - Okay. 56 out of 898 reviews
Rating 4 - Poor. 15 out of 898 reviews
Rating 2 - Terrible. 23 out of 898 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and great staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service

The hotel is in a great location, but is definitely leaning more towards dated. The price is somewhat reflective of this though. While is it more dated, the service is superb. Janis was very accommodating, friendly, and eager to help. Overall a really great location, great service, and average hotel room.
Stayed 1 night in Aug 2025

10/10 Excellent

Aadil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Le Châtelain. The hotel combines elegance with comfort offering a warm and welcoming atmosphere. The location is excellent, close enough to explore the city easily, yet it’s tucked away in a quiet area that makes it feel like a retreat. The staff are attentive and professional and the room was spacious clean and very comfortable. Overall it was a brilliant experience and I would happily stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel and extremely friendly staff, always happy to help with a smile.
Stayed 4 nights in Aug 2025

8/10 Good

Raj

Stayed 2 nights in May 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here during the Belgian Grand Prix and the service in particular was excellent. Big shout out to Salvadore the barman and all the staff on front desk during daytime and night hours. Really made the stay an experience to remember.
Stayed 3 nights in Jul 2025

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The option to add breakfast at a reasonable cost was good. On previous occasions the cost of adding breakfast was very high
Stayed 3 nights in Jul 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Will come back to stay again!
Stayed 2 nights in Jul 2025

8/10 Good

Shirin

Travelled with family
Liked: Amenities
It was a decent place to stay. Staff was very friendly. The only bad thing was the shower tub was too high.. you really have to jump into it
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely appointed room with luxury toiletries and very kind housekeeping service. The front desk staff were also very friendly and helpful across the board. Their hospitality made it a truly lovely stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelsey

Stayed 1 night in Jun 2025

6/10 Okay

Erica

Travelled with family and small children
Liked: Staff & service
Located in a safe and quiet area of Brussels close to a grocery store and some restaurants. I stayed here with my kids for 6 nights and the walk to the main square was too far for them to do by foot. We tried taking public transit but there wasn’t a direct route so timing connecting bus or trams often resulted in us opting to take uber for 15-30 Euros. Staff were very nice. The hotel is older, no casting options so we used our iPad. The one bedroom had frosted glass which was hard to get kids to bed if I wasn’t ready to sleep too. Kind of defeated the purpose of a one bedroom unit for me. I’d likely get a hotel closer to the train station or the main square in future so we are closer to the tourist attractions.
Stayed 6 nights in Jun 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality, location (restaurants, public transit, etc)
Stayed 4 nights in Jun 2025

10/10 Excellent

Mina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and staff very friendly and helpful
Stayed 5 nights in May 2025

10/10 Excellent

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was so much o Noise in the hotel I had to check out early as I was unable to sleep. Furthermore after requesting a refund the night manager agreed but as soon as I left the day team refused to issue it
Stayed 2 nights in May 2025

8/10 Good

Emery

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for the attractions we visited
Stayed 2 nights in May 2025

8/10 Good

Jillian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Le Chatelain is in a great location but the rooms and common areas are dated, worn and not the most convenient. I understand its an iconic hotel but it needs to be updated. The furniture in my room all looked a bit shabby and some had visible stains. The bed was a queen although there was plenty of room for a king. The room had lots of natural light but poor lighting for after dark, worse than candle light. I had to use my travel book light to work or read. There were no convenient outlets for charging devices of the modern era. I ended up unplugging the alarm clock and draping my laptop cable across the room to reach the desk. The shower was really small and had no place to put toiletries so they went on the floor but then there wasn't enough room to pick them up easily. I'm in my 30s and was traveling for Business.
Stayed 9 nights in May 2025

8/10 Good

Warren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service, great room, cosy restaurant with good food. My only complaint is I don’t think the AC worked that well. Fortunately it was cool outside so we were able to keep the windows open. Not real close to the major sites but only a short tram ride away. Some people like us might like that however.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly! Great location!
Stayed 5 nights in May 2025

10/10 Excellent

Veronica, Lindfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel. My room was a beautiful charming suite with some steps. So thank the staff for carrying my luggages into and out of my room. Really appreciate!
Stayed 4 nights in Nov 2024