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Novotel Brussels City Centre

4.5 star property
4.5-star luxury hotel near St. Catherine's Square

Choose dates to view prices

Photo gallery for Novotel Brussels City Centre

Exterior
Lobby sitting area
Breakfast, lunch, dinner served; Belgian cuisine
Exterior
Family Room (Superior 1 double bed and 2 sofa beds)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • Brussels Christmas Market
    ‪3 min walk‬
  • La Grand Place
    ‪4 min walk‬
  • Manneken Pis Statue
    ‪7 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Family Suite, 2 Queen Beds

  • 29 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Family Room (Superior 1 double bed and 2 sofa beds)

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Family Room (Standard 1 double bed and 2 sofa beds)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

2 bedrooms, hypo-allergenic bedding, free minibar items, in-room safe

Executive Room, 1 Double Bed

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Brussels

City center retreat .With a stay at this Lower Town hotel, you'll be steps from Tour Noire and St. Catherine's Square. Brussels Christmas Market and Brussels Stock Exchange are also within half a mile (1 km).

What's nearby

  • St. Catherine's Square - 2 min walk - 0.2 km
  • Brussels Stock Exchange - 3 min walk - 0.3 km
  • Brussels Christmas Market - 3 min walk - 0.3 km
  • La Grand Place - 4 min walk - 0.4 km
  • Manneken Pis Statue - 7 min walk - 0.6 km

Getting around

  • Bourse-Beurs Station - 4 min walk
  • Brussels Central Station - 10 min walk
  • Brussels Airport (BRU) - 39 min drive

Restaurants

  • ‪Bier Central - ‬4 min walk
  • ‪NONA Pasta - ‬2 min walk
  • ‪Nona - ‬2 min walk
  • ‪Archipel - ‬3 min walk
  • ‪A l'Angolo - ‬2 min walk

About this property

Novotel Brussels City Centre

4.5-star luxury hotel near St. Catherine's Square
Novotel Brussels City Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Novotel Brussels City Centre.

This 4.5-star Brussels hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 7 levels
  • Built in 1999
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Polish, Spanish

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 80-cm flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Philip

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ethan

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice hotel

We stayed in a family room at this hotel (2 adults, a 2 year old and a 5 month old). The location of the hotel is perfect, just a short walk from Grand Place and plenty of restaurants and shops nearby. We were really impressed with the check in process. Our room was ready before 3pm and the staff member checking us in was very nice. She even gave our daughters a little toy each, which they absolutely loved. When we got to our room we noticed that the cot beds we had requested were not there but this was rectified quickly. A cot was provided for our baby but we were informed that it wouldn't be given for our 2 year old, which was fine as she managed to sleep fine on the bed. The room wasn't huge but had everything we needed, bathroom with over bath shower, separate toilet, hair dryer, kettle and mini fridge. The TV wasn't working to start with but this was sorted after we reported it. We used the pool facilities on one of the days, which was great. It's a small pool but perfect to take children in. Our 2 year old loved it. We can't comment on the breakfast as we didn't add it. Overall, a great hotel for the price. Perfect location and very clean and quiet.
Stayed 3 nights in Feb 2025

2/10 Terrible

Anna

Disliked: Staff & service
Terrible Security and Poor Response We had a horrible experience at this hotel. Someone entered our room while my husband was completely naked, and I was in the shower. It was a shocking and unacceptable invasion of privacy. We immediately called the reception, and all we got was a simple apology—no real action or concern. The next day, we asked them to ensure this wouldn’t happen again, and their only solution was to change our room keys on our strong request. No explanation, no reassurance about security improvements—just a quick fix with no accountability. This is a massive safety issue, and the hotel’s lack of urgency made it even worse. If you care about your privacy and security, I’d strongly recommend staying somewhere else.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ondrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

SONNA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. Lots of space in the family room. Very helpful staff. Attentive dining staff. Lovely space for kids to play. The swimming pool was great, not too deep or wide, so great for kids and beginner swimmers.
Stayed 4 nights in Feb 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a family

Great location to 2 different metros, restaurants and fish market. Double bed plus sofa bed. Fridge was a lifesaver with 2 young children, particularly as 1 still needs milk in the night. Gym was fine, didn’t get chance to use the pool but it looked lovely and the kids corner was cute in reception too. Restaurant accommodating. Didn’t have breakfast, shame it wasn’t included in the title
Stayed 3 nights in Feb 2025

10/10 Excellent

Perry

Stayed 3 nights in Feb 2025

4/10 Poor

Muhammad

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ioannis, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition hotel in a great location close to everything. I highly recommend it and would stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Yisroel

Stayed 2 nights in Feb 2025

8/10 Good

Gavin

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Jasjeet

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is in a great location. Within walking distance of all the main sites and Christmas markets. The breakfast options were ok but fairly standard. The rooms were clean but standard, but for the price you pay, I think it’s perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

paula

Stayed 1 night in Jan 2025

10/10 Excellent

Jigna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff at Novotel for making it such a beautiful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean. Very spacious for family of three. Everything about our stay was perfect with Novotel. I would highly recommend this place if you are planning to stay in Brussels.
Stayed 1 night in Jan 2025

10/10 Excellent

justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room, great location- everything was walkable. Room was ready when we arrived and the staff was super attentive and friendly. We had a perfect stay and would highly recommend this hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ritesh

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Jan 2025

10/10 Excellent

Christina

Travelled with family, Business traveller
Nice hotel. Large room for our family of 4, but tiny bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lizelle

Liked: Cleanliness
Stayed 3 nights in Dec 2024