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Novotel Brussels off Grand'Place

4.0 star property
4-star hotel near La Grand Place

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Photo gallery for Novotel Brussels off Grand'Place

Breakfast, lunch, dinner served; alfresco dining
Exterior
Executive Room, 1 Double Bed
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • Place, La Grand Place
    ‪3 min walk‬
  • Place, Brussels City Hall
    ‪3 min walk‬
  • Place, Manneken Pis Statue
    ‪4 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(57 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

8.6 out of 10
Excellent
(54 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Executive Suite, 1 King Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Executive Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, Accessible

Superior Room, Multiple Beds, Accessible

Superior Room, Multiple Beds, Accessible

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(44 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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Exterior

The Hotel

Quartier du Sablon - Zavelwijk
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,353 reviews
The price is CA $224
CA $246 total
includes taxes & fees
Feb 19 - Feb 20
The Hotel

About the area

Brussels

City center retreat .A stay at this Quartier du Centre - Centrumwijk hotel places you steps from La Grand Place and within a 10-minute walk of Royal Palace of Brussels. Galeries Royales Saint-Hubert and Rue des Bouchers are also within half a mile (1 km).

What's nearby

  • Galeries Royales Saint-Hubert - 1 min walk - 0.2 km
  • La Grand Place - 3 min walk - 0.3 km
  • Brussels City Hall - 3 min walk - 0.3 km
  • Square Brussels Meeting Centre - 3 min walk - 0.3 km
  • Manneken Pis Statue - 4 min walk - 0.4 km

Getting around

  • Brussels Central Station - 2 min walk
  • Bourse-Beurs Station - 7 min walk
  • Brussels Airport (BRU) - 31 min drive

Restaurants

  • ‪Häagen-Dazs - ‬1 min walk
  • ‪Pasta Divina - ‬1 min walk
  • ‪Gatsu Gatsu - ‬1 min walk
  • ‪De Pistolei - ‬1 min walk
  • ‪Panos - ‬1 min walk

About this property

Novotel Brussels off Grand'Place

4-star hotel near La Grand Place
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at Novotel Brussels off Grand'Place.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1989
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Brussels off Grand'Place offers 140 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Front of property - evening/night
ibis Brussels off Grand Place
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,004 reviews
The price is CA $169
CA $187 total
includes taxes & fees
Mar 8 - Mar 9
ibis Brussels off Grand Place

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Nearby parking fee: EUR 28 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Novotel Brussels off Grand'Place Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

6/10 Okay

Maria

Travelled with family
Disliked: Amenities, property conditions & facilities
Check in was excellent , staff courteous and helpful. Booked room for three guests which included a queen bed and sofa bed , no linen provided for sofa bed. After two calls and 30min later we got just a blanket. Not a return customer.
Stayed 1 night in Nov 2025

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness
Room was clean but was very outdated and could use a bit of an upgrade. The staff were very kind, and helpful. Disappointed we weren't notified of the construction before we arrived, as there was no restaurant available. But it didn't bother us very much, just a minor inconvenience we weren't expecting. Great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lielani

Stayed 1 night in Oct 2025

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleam room, staff were great but we were not offered free breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Malika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of the city of Brussels at Grand Place. Staff was very courteous and helpful. Spacious room too. I highly recommend this property.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family travelled to Brussels recently and we had an amazing time. This hotel is located in the centre of the action so take note if you want something very quiet this won’t be it. The Staff were AMAZING! Front desk was exceptional, lobby was a great meet up spot for the eight of us. We included the breakfast which was convenient and had a little for everyone to enjoy. My only con to that was that they were slow in refilling some of the food items and if you don’t tend to eat a lot for breakfast it may not be worth the cost. Our rooms were nice, beds comfortable and everything was clean my only con is that they don’t provide face cloths so bring your own to take off makeup etc… we would definitely stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Warwick, Chelmsford

Liked: Amenities
Perfect location for the Grand Place
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, lovely room. Ideal !
Stayed 1 night in Oct 2025

2/10 Terrible

Jodie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid a small fortune to stay here and they neglected to inform us that renovations were taking place on the floor above. Instead of a relaxing few days in Brussels to end out European holiday, we found ourselves unable to be in our room during the day. When we checked in at 3.45pm our room wasn’t ready and when I went back downstairs to ask for another room, I was challenged regarding the state of the room we’d been given. Staff were unhelpful and aloof. The room was tiny, and opened onto a very noisy courtyard. It looked nothing like the photographs provided. We tried to complain but were treated like second class citizens because we’d booked through Expedia.
Stayed 3 nights in Sep 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and comfortable hotel It’s my second time staying here! Highly recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Neeraj

Stayed 2 nights in Aug 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Liked: Staff & service, amenities, property conditions & facilities
I was very happy with my stay but I think the breakfast was over rated. I had breakfast at 9:30 and it already looked picked over. It's important to keep an eye on the dishes so they are not half full
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and good service. Great location!
Stayed 3 nights in Sep 2025

6/10 Okay

Jeffrey

Disliked: Staff & service, amenities, property conditions & facilities
Great location near the Grand Place and the Centraal train station. The hotel, however, is in need of updating and refurbishing. My room was scuffed up and terribly drab and not particularly attractive. Breakfast was very common and the same very morning. I found the hotel not anywhere near worth the price. At best it may warrant about a 2.5-3 star rating at most. With some updating and freshening up, it could become a 4 star as it indicates its rating currently is but now? Uff!.a rather tired hotel in need of some modern attention. Some of the staff were lovely though. So that was good. Location is superb!
Stayed 5 nights in Sep 2025

8/10 Good

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel. Great location.

Great location just off the main square and close to the train station. Lovely hotel. Good breakfast. Only negative were the lumpy pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Cagatay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Sep 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service
Perfect location! Staff and room were both great, as well. Highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location! Closer to all the main attractions, shopping and sights. The staff was so helpful and was able to provide us an early check in.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edmund

Stayed 2 nights in Jun 2025

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located near plenty of food, entertainment. Also close to many cultural and historical attractions.
Stayed 3 nights in Aug 2025