8/10 Good
Chris
24 Oct 2023
Liked: Staff & service, room comfort
A bit dated but right next to metro
Onyx Lounge is good for its proximity to the metro but it could do with a refresh. I was originally given the wrong room and the room looked a little dated, and some of the sockets looked like they'd been forced into the wall as well as the shower room door looking like its repair had been botched. It was day two when they realised I had the wrong room and they just moved me to the new room and told me I'd been moved when I got in that day. No harm done, I suppose. I understand they had to clean it but it was a shock.
The new room had a better shower room door but the sockets also looked poorly installed. Neither TV worked. There was no remote in the first room and no reception in second.
The beds were comfy enough and the shower warm and spacious. The staff in the hotel were very friendly and most spoke good English.
As I said, the big plus about the hotel was the proximity to the metro. You literally alk out the door and turn a corner. The Atomium is just up the road and some ice parks a short walk away. There's not a lot of shopping in the area though.
It's cheaper than much of Brussels so good if you just want to rest your head.
Chris
Stayed 4 nights in Oct 2023