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The Hotel

4.0 star property
4-star luxury hotel near Egmont Palace

Choose dates to view prices

Photo gallery for The Hotel

Panorama Suite (lounge access)
Sauna, steam room, body treatments, hot stone massages
Exterior
Splendour Suite (lounge access) | City view
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
38 Boulevard de Waterloo, Brussels, 1000
  • Place du Grand Sablon
    ‪7 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • La Grand Place
    ‪17 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

8.6 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room

Superior Vista Room

8.8 out of 10
Excellent
(29 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.2 out of 10
Wonderful
(15 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

7.0 out of 10
Good
(4 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(69 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

8.0 out of 10
Very good
(8 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Brussels

Central Brussels getaway .Within a 10-minute walk of this Upper Town hotel, you'll find Egmont Palace and Place du Petit Sablon. Law Courts of Brussels and Place du Grand Sablon are also within half a mile (1 km).

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.7 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km
  • Manneken Pis Statue - 14 min walk - 1.2 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬1 min walk
  • ‪Buddy Buddy - ‬3 min walk
  • ‪Cospaia - ‬2 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬1 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

4-star luxury hotel near Egmont Palace
The Hotel offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 12 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 422 guestrooms or units
  • 27 levels
  • 1600 sq m of conference space
  • Built in 1969
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hotel offers 422 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The Urban Spa by CODAGE has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (217 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 780 out of 1221 reviews
Rating 8 - Good. 291 out of 1221 reviews
Rating 6 - Okay. 78 out of 1221 reviews
Rating 4 - Poor. 37 out of 1221 reviews
Rating 2 - Terrible. 35 out of 1221 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Myroslava, canton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and will use this property again on our next visit!
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best hotel I have ever stayed at. My husband and I travel from the United States. All the staff spoke English, and were very friendly and welcoming. The bed was comfortable and the room was very clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Abs VIP, eccles

Stayed 2 nights in Mar 2025

4/10 Poor

Gwilhem

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel im Zentrum

Sehr Zentral
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely beautiful. The accommodations were incredible! Beds were so comfy, room was clean, and the showers were fantastic!
Stayed 3 nights in Mar 2025

8/10 Good

Steven

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect treatment !
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

nadine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moyen

Hôtel bien située, magasins,restos et métro,tram à côté. Par contre tout n’a pas été réfléchi notamment la douche et toilettes. Une porte pour les 2. Quand vous êtes deux dans la chambre c’est pas pratique La salle de pdj est trop petite et les tables,chaises hyper basses. Pas du tout confortable pour manger
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gaiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MOHAMUD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very good well managed Definitely will recommend to anyone looking a hotel in Brussel city
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for a business trip

Super-friendly staff, exceptionally clean room, great location. Excellent breakfast. The only possible downside is the shortage of staff to clean tables in the restaurant during the peak moments.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Garcelle

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good but few issues to fix to make perfect

Hotel reception staff lovely and housekeeping great. Very difficult contacting reception by phone from room (strange AI system). WhatsApp help a bit slow and unresponsive. Restaurant OK but chicken undercooked and I would have liked more choice of dishes. Room service offering is sparse. Ordering room service breakfast is a disaster (no card, online system not working, hard to call them, inattentive taking order, order was wrong every time and no interest in catering for allergies.). Spa is very basic token offering of a sauna and steam room (which is nice temperature and clean, but changing room smelled of urine at the time I visited). Panorama lounge a nice extra touch but would like it open later until midnight. Showers have water limiter fitted which makes them quite slow and much harder to use. Fab views. Choose a corner room for the best views. Air con reasonably good.
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view Nicely appointed room Great breakfast Security latch and room doorframe broken
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days in Brussels, The Hotel makes it a pleasure!

From check in to check out, the hotel 🏨 s delightfully a pleasant experience. Looking forward to our next visit. The location is central to all areas for touring and exploring. What a great city!
Stayed 1 night in Jan 2025