Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mai 2019 sur Expedia
Clothes dryer not functioning. Air conditioning not functioning as well, very hot in the 2 rooms we stayed.
Commentaires de Gestion de l’hôtel
25 mai 2019 par Jordan S. Front Desk Agent, Gestion de l’hôtel
Thank you for taking the time to fill out our online review. We are sorry to hear about the dryer not working. We apologize for any inconvenience the airs not working may have caused you. If you had let someone know at the front desk we would've gotten them fix and back working for you. Hope to see you the next time you are in the area.
par un voyageur de Old Hickory
Publié le 13 juin 2024
Fine
Commentaires de Gestion de l’hôtel
13 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear DANIEL,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager
par un voyageur
Publié le 8 mai 2024
The property was very quiet and very convenient to the National Park which was my destination. It is not luxury but a perfectly serviceable and extremely clean location. I will definitely be staying there again.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thank you for your fantastic feedback. We're delighted to hear that our quiet and conveniently located property suited your needs perfectly during your visit to the National Park! Providing a clean and comfortable environment is our priority, and we're thrilled that you found our accommodations to be extremely clean and serviceable. We wait to welcome you back for another enjoyable stay. Sincerely, Hotel Manager
par un voyageur
Publié le 21 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Judy,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 17 mars 2024 sur Expedia
The staff was very friendly
Commentaires de Gestion de l’hôtel
18 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tosha,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
par un voyageur
Publié le 13 mars 2024 sur Hotels
Good choice if you need a low frills place to stay. Friendly staff and rooms were clean. Breakfast had waffles and pancakes available for warm food, hard boiled eggs in the refrigerator and several different yogurts, among other items.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be a good choice for a no-frills stay and that you appreciated our friendly staff and clean rooms. It's great to know that our breakfast offerings met your expectations with a variety of options available. We appreciate your kind words and hope to welcome you back again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 10 mars 2024 sur Expedia
Clean, comfortable, friendly staff
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mary,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elizabeth,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brian,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the 8 stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon.Sincerely, Hotel Manager
