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Hotel Buena Vista

3.5 star property
3.5-star hotel with a spa, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Buena Vista

Restaurant
Lobby sitting area
Twin Room
Rooftop pool
Junior Studio Suite | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 34 # 32-34, Bucaramanga, Santander, 680002
  • Place, Parque Mejoras Públicas
    ‪2 min walk‬
  • Place, Canaveral Mall
    ‪11 min walk‬
  • Place, Cabecera Shopping Mall
    ‪16 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.0 out of 10
Good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room

Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Standard

Minibar, in-room safe, desk, soundproofing

Double Room Standard

  • 26 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Double Suite Junior

Living room

Double Suite Junior

  • 35 sq m
  • Sleeps 3
  • Free WiFi

View all photos for 2-Bedroom Apartment

Private kitchen

2-Bedroom Apartment

  • 77 sq m
  • Sleeps 5
  • Free WiFi

About the area

Bucaramanga

City center stay.Your stay at this Bucaramanga hotel places you within a 10-minute walk of Parque Mejoras Públicas and Corfescu Theater. Megamall Shopping Center and Parque de los Niños are also within half a mile (1 km).

What's nearby

  • Parque Mejoras Públicas - 2 min walk - 0.2 km
  • Megamall Shopping Center - 8 min walk - 0.7 km
  • San Pio Park - 10 min walk - 0.8 km
  • Canaveral Mall - 11 min walk - 1.0 km
  • Cabecera Shopping Mall - 16 min walk - 1.4 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Efraín Casa De Pan - ‬3 min walk
  • ‪American Burger - ‬3 min walk
  • ‪La Cocina De La Abuela - ‬1 min walk
  • ‪Super Concha - ‬3 min walk
  • ‪El Viejo Chiflas - ‬1 min walk

About this property

Hotel Buena Vista

3.5-star hotel with a spa, connected to a shopping center
Hotel Buena Vista offers its guests a full-service spa and a fitness center. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 65 square feet (6 square meters) and includes conference space. The business-friendly Hotel Buena Vista also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Bucaramanga hotel.

  • 54 guestrooms or units
  • Meeting rooms
  • 65 sq ft of conference space
  • 6 sq m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel Buena Vista offers 54 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 3 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 3 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buena Vista Bucaramanga
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel Bucaramanga

Frequently asked questions

How close is Hotel Buena Vista to the airport?

Hotel Buena Vista is 12.5 mi (48-min drive) away from the Bucaramanga (BGA-Palonegro Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Buena Vista?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Buena Vista on Jun 15, 2026 start from CA $90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Buena Vista have an airport shuttle?

Airport shuttle services are not available at Hotel Buena Vista.

Does Hotel Buena Vista offer free breakfast?

Hotel Buena Vista offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Buena Vista?

No, there is no casino at this hotel.

What time is check-in at Hotel Buena Vista?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Buena Vista?

This hotel offers free self parking.

Does Hotel Buena Vista have a pool?

Hotel Buena Vista does not have a pool.

Does Hotel Buena Vista have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Buena Vista have a spa?

This hotel has a spa, which features massages.

How close is Hotel Buena Vista to downtown Bucaramanga?

Hotel Buena Vista is 1 mi away from Bucaramanga.

Hotel Buena Vista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 189 reviews
Rating 8 - Good. 58 out of 189 reviews
Rating 6 - Okay. 17 out of 189 reviews
Rating 4 - Poor. 8 out of 189 reviews
Rating 2 - Terrible. 7 out of 189 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Nice room good breakfast, properly is in good shape
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

diana

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended, the best hotel of all, unique service, super delicious food, everything very clean
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Price, Good Breakfast and there's many restaurants near by.
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very good the facility was in great shape for its age the rooms I stayed in were all updated the free breakfast was quite something lots of options but in general the staff were very courteous efficient polite while there were language barriers the new AI chat translation tools were very helpful they use them as well as I and that seemed to solve most issues with communication
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

German A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has exelent costumer service, and very clean rooms
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Welthon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of dining option. Sraff friendly and helpful.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everyone at this hotel was so nice so helpful everybody from the bell guy to the front desk guy to the waiters in the restaurant and everything. Just everyone was so nice.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Buena Vista is well located and within an easy walk to many restaurants and shopping. Our room faced the street but the building was quiet. The rooftop pool is refreshing and offers views of the surrounding area. Front desk staff were very welcoming.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Love the exceptional service
Verified

2/10 Terrible

Ricky

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool was closed. Outdated and small rooms.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Janos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Floridian..

Very nice,highly recommended But at least one person at whole hotel employees if could speak one word English would be great..at least who’s working at front desk..
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Peter

Liked: Amenities
Could not open sliding windows or doors. Overall the Junior Suite is really lovely and good value for money.
Stayed 6 nights in Sep 2024
Verified

8/10 Good

Ella

Liked: Cleanliness, staff & service
The breakfast service is awful
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room looked good at first glance, then you noticed some things. The mattresses were rock hard, luckily we were only there for one night but it was not a good nights sleep. There was no soap or shampoo despite there being dispensers. It was super noisy, all night from all directions making it even harder to sleep. The apartment could have been a lot cleaner had too, I got the sense that the apartment had been empty for a long time and it had not been cleaned prior to our arrival. Overall would not recommend, the only good side was the staff. They were very friendly and attentive.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Hotel with pros and cons

The hotel is rather small..maybe 30 rooms or so...kind of charming,. Our room was like a very small effiency. 2 Bedrooms (one with a king and one with 2 twins), a small kitchen area, a small living room with tv, and 1 very small bath room. The only small mirror was in the bath area, which made getting ready difficult. The rooms were clean. On the 6th floor (roof) there is a very small pool and a small resteraunt. We had very limited spanish, but found the staff here to be incredibly helpful. In fact, when we moved hotels, I missed the friendly staff at the Buena Vista. The biggest problem with this hotel was the beds were hard (I mean really hard) and the noise from the street was too loud to sleep....if you are staying here take your ear plugs.
Verified

6/10 Okay

Charles D

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Buena Vista

Stayed for 3 days, check-in was fine, access to suite was via lift to 2nd floor but the you have to traverse the building and then go back down a floor via stairs, while the porter did carry the bags, not ideal, no other access. The suite had a spacious living area, but the kitchen area had no functional equipment, and the bedroom was small and the bathroom very small, given the overall size of the suite these could have been bigger, the bedroom was the only room with air con, and it was noisy but functional on full power. There was also a fan in the main living area, but only half worked and very noisy. There were some hairs in the bedroom and the bathroom cold fawcett fell off in hand, shower unit needs deep clean. Given the budget is was OK, just need a better clean, however the two main problems were poor Wi-Fi which I needed for work, 2nd day it did not work in the morning so walked to another hotel to work. But the major problem is noise during the day and night, some windows are only covered by gauze to allow air circulation, but this means the street noise is very loud until 2 or 3 in the morning. There is a pool but cold and very small on rooftop. The restaurant is basic but functional, food is adequate and inexpensive, staff are friendly and nice. stay was ok but not best experience, I would struggle stay again.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Hanspeter

Liked: Staff & service
Ja
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estaba bien, dentro de lo esperado
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maday

Liked: Cleanliness, property conditions & facilities
Excelente atención del Personal, buenas instalaciones
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exclente opción

Muy buen servicio, atención amable, desayuno muy completo y rico, habitaciones muy limpias, precio acorde, buena ubicacion
Stayed 2 nights in Jan 2025
Verified

8/10 Good

RAFAEL FRANCISCO

Liked: Cleanliness, staff & service, room comfort
Hotel limpio y cómodo las habitaciones un poco pequeñas
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, instalación y servicio
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Agustín

Disliked: Cleanliness
Personal atento. Limpieza mala . Desayuno muy básico. Habitación sin opciones de ventilación adecuada. Zona muy ruidosa.
Stayed 6 nights in Dec 2024