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Hotel Ciudad Bonita

4.0 star property
Enjoy 2 restaurants at this 4-star Bucaramanga hotel

Choose dates to view prices

Photo gallery for Hotel Ciudad Bonita

Lobby
Business centre
Exterior
Outdoor pool
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 35 No 22-01, Antonia Santos, Bucaramanga, 680006
  • Place, Antonia Santos Park
    ‪2 min walk‬
  • Place, Canaveral Mall
    ‪8 min walk‬
  • Place, Cabecera Shopping Mall
    ‪2 min drive‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪15 min drive‬

Room options

Basic Room

  • 12 bedrooms
  • City view
  • Sleeps 7
  • 1 Double Bed, 1 Large Twin Bed, 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

Single Room Standard

  • 20 sq m
  • Sleeps 2

Quadruple Suite Executive

  • 28 sq m
  • Sleeps 5

View all photos for Triple Room Standard

Minibar, in-room safe, desk, blackout drapes

Triple Room Standard

  • 20 sq m
  • Sleeps 3

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout drapes

Double Room Superior

  • Sleeps 2

View all photos for Room Standard

Minibar, in-room safe, desk, blackout drapes

Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Double Suite Executive

Minibar, in-room safe, desk, blackout drapes

Double Suite Executive

  • 29 sq m
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout drapes

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2

About the area

Bucaramanga

In shopping district.Within a 5-minute walk of the hotel, you'll find Antonia Santos Park and Holy Family Cathedral. Bucaramanga Chamber of Commerce and Corfescu Theater are also within half a mile (1 km).

What's nearby

  • Antonia Santos Park - 2 min walk - 0.2 km
  • Parque de los Niños - 5 min walk - 0.4 km
  • Canaveral Mall - 8 min walk - 0.7 km
  • Panachi - 14 min walk - 1.3 km
  • Cabecera Shopping Mall - 2 min drive - 1.8 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 47 min drive

Restaurants

  • Restaurante - Piqueteadero - La Pata
  • Pesquera del Rio
  • Restaurante Los Costales
  • Cocoa Bistro
  • El Paisa

About this property

Hotel Ciudad Bonita

Enjoy 2 restaurants at this 4-star Bucaramanga hotel
Hotel Ciudad Bonita offers its guests an outdoor pool, a steam room, and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Ciudad Bonita. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

  • 65 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool
Hotel Ciudad Bonita offers 65 accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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  • Pet friendly
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 20000 per pet, per stay
  • Maximum 1 (weight limit: 18 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Pet fee: COP 20000 per pet, per stay
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Ciudad Bonita
Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel
Ayenda 1517 Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel Bucaramanga

Hotel Ciudad Bonita Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 87 reviews
Rating 8 - Good. 29 out of 87 reviews
Rating 6 - Okay. 10 out of 87 reviews
Rating 4 - Poor. 6 out of 87 reviews
Rating 2 - Terrible. 5 out of 87 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and clean.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

It is Bonita

Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem. All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little. There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again
Stayed 2 nights in Jul 2024

8/10 Good

santiago

Liked: Staff & service, property conditions & facilities, room comfort

Good service and food

The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic place to stay in B-manga

This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably prices and convenient location for my visit.
Stayed 1 night in Sep 2019

4/10 Poor

Juan, San Francisco

Business traveller
Disliked: Amenities, property conditions & facilities
Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)
Stayed 3 nights in Sep 2019

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy peasy

It was great. Wonderful service. Clean rooms.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Services was terrible. I when to dinner on the third floor . Only 3 clients and one big table for a bussiness demonstration. To serve me took more than 1/2 hour. One table had a kid about 5 or 6 years playing around with no supervision. Almost hit some ladies on one table . Staff did not do anything to correct situation. Then father started to play with him throwing a bottle of water to each other. Staff again did not do to correct situation. I ask managment next morning and told me she was the daughter of owner of the property.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very traditional hotel, with a touch of modern features. very clean, staff offers professional customer service. Thank you all for making my visit to Bucaramanga very pleasent and confortable.
Stayed 5 nights in Nov 2018

8/10 Good

washington, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place great location
Stayed 3 nights in Oct 2018

10/10 Excellent

SergioEEsteban, Bucaramanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people, breakfast is the best we highly recommended. Great location.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, stuff very helpful, breakfast was very good and location just near everything in the City. Great place to stay in Bucaramanga.
Stayed 2 nights in May 2018

8/10 Good

Cory, Montreal , Canada

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with all amenities

During my recent last minute trip to Bucamangara I decided I would go for economy instead of my usual upscale hotel. I was impressed with this hotel as it exceeded its star rating mostly because of the excellent staff and available amenities. You can have a real Colombian experience right here at the this hotel.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid booking this hotel

This property is more like a cheap motel with uncomfortable bed and bad flooring. There are several much better choices within the price range of this hotel. We will never book this hotel again.

8/10 Good

Luis

Liked: Cleanliness, staff & service

Convenient hotel

Nice place to stay, nearby area not so good but service was great and it was clean.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

mutton dressed as lamb

The best points. Nice pool area Comfy beds Location Bad points Needs proper refurb not just a redecorate Very noisy in rooms Nasty smell in my room Very average breakfast No English speaking staff

8/10 Good

caecilia, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, good restaurant, but noisy.

10/10 Excellent

Jholmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

BLADIMIR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en el Hotel Ciudad Bonita de Bucaramanga

Me fue muy bien..este hotel es de mucha tradicion en Bucaramanga y el servicio es muy bueno
Stayed 1 night in Mar 2025