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Hotel Dann Carlton Bucaramanga

4.0 star property
4-star spa hotel near La Flora Ecological Park

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Photo gallery for Hotel Dann Carlton Bucaramanga

Sundeck
Interior entrance
2 restaurants, breakfast, lunch served; local and international cuisine
Indoor spa tub
Porch

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Calle 47 No 28-83, Bucaramanga, Santander, 680003
  • Place, San Pio Park
    ‪2 min walk‬
  • Place, Cabecera Shopping Mall
    ‪6 min walk‬
  • Place, La Flora Ecological Park
    ‪10 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

About the area

Bucaramanga

City center stay.Your stay at this Sotomayor hotel places you within 3 miles (5 km) of La Flora Ecological Park and Provincial Viaduct. Eloy Valenzuela Botanical Garden is within 6 miles (10 km) and Eco Park Hill of the Blessed Sacrament is within 9 miles (15 km).

What's nearby

  • San Pio Park - 2 min walk - 0.2 km
  • Las Palmas Park - 2 min walk - 0.2 km
  • Cabecera Shopping Mall - 6 min walk - 0.6 km
  • La Flora Ecological Park - 10 min walk - 0.9 km
  • Canaveral Mall - 18 min walk - 1.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪El Barril - ‬2 min walk
  • ‪Empanadas Conucos - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬3 min walk
  • ‪Kokoriko - ‬3 min walk
  • ‪LibarDog - ‬3 min walk

About this property

Hotel Dann Carlton Bucaramanga

4-star spa hotel near La Flora Ecological Park
Hotel Dann Carlton Bucaramanga offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5264 square feet (489 square meters) and includes a conference center. A fitness center, a sauna, and a rooftop terrace are also featured at the business-friendly Hotel Dann Carlton Bucaramanga. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Bucaramanga hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • 5264 sq ft of conference space
  • 489 sq m of conference space
  • Built in 1996
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Dann Carlton Bucaramanga offers 135 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Bucaramanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 142800 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 142800 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: COP 190000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests traveling with pets must present their pet's current vaccination record.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Reviews

Hotel Dann Carlton Bucaramanga Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 736 out of 999 reviews
Rating 8 - Good. 161 out of 999 reviews
Rating 6 - Okay. 41 out of 999 reviews
Rating 4 - Poor. 25 out of 999 reviews
Rating 2 - Terrible. 36 out of 999 reviews

Reviews

10/10 Excellent

Gregory, Severn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must admit; everything was perfect. The rooms were immaculately cleaned everyday. The bed was made flawlessly; never a wrinkle! I sincerely LOVED the complimentary breakfast...all kinds of options. If I ever need to make amother hotel reservation in Bucaramanga, the Hotel Dann Carlton will be my FIRST & foremost option.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

morelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MORE

Stayed 1 night in Aug 2025

10/10 Excellent

nelson, Winnetka

Stayed 1 night in Aug 2025

10/10 Excellent

Feiber, Calgary

Travelled with family, Travelled with family and small children
Liked: Amenities
Excellent well-established hotel in a nice central area and with a great roooftop pool and restaurant
Stayed 8 nights in Jul 2025

10/10 Excellent

Aleic Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at a few of the Dann properties and always enjoyed. This was no exception. Great location, great staff and accommodations. Food was very good up at the pool restaurant. This is a must stay in the area
Stayed 3 nights in Jul 2025

10/10 Excellent

Marineth

Liked: Cleanliness, staff & service, property conditions & facilities
Genial todo!
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

This was a very nice stay at a beautiful hotel. Everything was great. A very large and clean room and bathroom. The staff were exceptional. It's in a great area and very quiet at night for some good rest. Thank you to all of the staff for being exceptional hosts. I look forward to staying there again.
Stayed 1 night in Jul 2025

10/10 Excellent

William, St Petersburg

Stayed 1 night in Jul 2025

8/10 Good

german

Stayed 6 nights in Jun 2025

10/10 Excellent

Zaida

Stayed 1 night in Jul 2025

10/10 Excellent

Amparo

Liked: Amenities
Cleanliness, decor, service, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Nhut

Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jun 2025

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars hotel. Very nice and clean. Attentive and friendly staff. Comfortable bed and spacious room. Excellent breakfast bar.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it!
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. No complains.
Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and restaurant I didn’t like being charge a vat tax 19% because my girlfriend is Colombian
Stayed 1 night in Jun 2025

10/10 Excellent

MIchael D

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Bucaramanga by far. It never disappoints. It's getting a little outdated in some aspects but the cleanliness and service are top notch.
Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. We liked a lot. The staff is super friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

DIEGO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location fabulous!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta.
Stayed 3 nights in Jun 2025

4/10 Poor

Maria

Stayed 1 night in Jun 2025

6/10 Okay

Robert, Conway

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is not a very vacation friendly property. They are all about collecting money. If your family or friends from the area visit they must be out of your room by 6:00pm or you will be charged about $20 US and they must be out of the room by 10PM even if you pay. This is ridiculous in my opinion. They also charge them to use the pool for about $20US. Going to Colombia to visit friends and family, this is not your hotel.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mavy

Stayed 3 nights in Jun 2025