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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel near Medieval Times, connected to a shopping center in Buena Park

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

A hotel room with two beds, a desk, and a large mirror.
A modern kitchen with a marble countertop, a coffee machine, a microwave, and a TV mounted on the wall.
A modern dining area with tables and chairs, a flat-screen TV mounted on the wall, a coffee machine, and a microwave.
A swimming pool with lounge chairs and umbrellas, surrounded by a building with balconies and a fenced parking area.
A SureStay hotel entrance with a clear sky, palm trees, and a well-maintained lawn.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Buena Park, CA
  • Place, Medieval Times
    ‪13 min walk‬
  • Place, Knott's Berry Farm
    ‪3 min drive‬
  • Place, Knott's Soak City Water Park
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a desk with a chair, and a large mirror.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, and a large mirror.

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a bathroom visible through an open door.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

A modern hotel room with a large bed, a desk, a chair, a wardrobe, and a nightstand.

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE ECONOMY

  • Sleeps 4
  • Free WiFi

About the area

Buena Park

In entertainment district.Within 2 miles (3 km) of this Buena Park hotel, you'll find Medieval Times and Knott's Berry Farm. Knott's Soak City Water Park is within 2 miles (3 km) and Disneyland® Resort is within 9 miles (15 km).

What's nearby

  • Buena Park Historical Society - 12 min walk - 1.0 km
  • Medieval Times - 13 min walk - 1.2 km
  • Knott's Berry Farm - 3 min drive - 1.9 km
  • Knott's Soak City Water Park - 3 min drive - 1.9 km
  • Buena Park Downtown - 5 min drive - 2.3 km

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪In-sīt Coffee - ‬2 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Ins Ice Beer Buena Park 인쌩맥주 - ‬3 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪La Huasteca - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times, connected to a shopping center in Buena Park
SureStay Hotel by Best Western Buena Park Anaheim offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Buena Park Anaheim. Free self parking is available.

Smoking is allowed in designated areas at this Buena Park hotel.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
The Buena Park Hotel & Suites
Buena Park
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 3,201 reviews
The price is CA $115
CA $131 total
includes taxes & fees
Aug 2 - Aug 3
The Buena Park Hotel & Suites

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

How close is SureStay Hotel by Best Western Buena Park Anaheim to the airport?

SureStay Hotel by Best Western Buena Park Anaheim is 2.1 mi (9-min drive) away from the Fullerton, CA (FUL-Fullerton Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of Jul 29, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on Aug 4, 2026 start from CA $126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Buena Park Anaheim have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Buena Park Anaheim.

How close is SureStay Hotel by Best Western Buena Park Anaheim to the beach?

This hotel is 17.4 mi (29-min drive) from Mother's Beach and 18.3 mi (28-min drive) from Seal Beach. Don't forget your sunscreen!

Does SureStay Hotel by Best Western Buena Park Anaheim offer free breakfast?

SureStay Hotel by Best Western Buena Park Anaheim offers free continental breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at SureStay Hotel by Best Western Buena Park Anaheim?

No, there is no casino at this hotel, but Hawaiian Gardens Casino (10-min drive) and Parkwest Bicycle Casino (17-min drive) are nearby.

What time is check-in at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 45.00 (subject to availability).

Is there free parking at SureStay Hotel by Best Western Buena Park Anaheim?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

SureStay Hotel by Best Western Buena Park Anaheim features an outdoor pool.

Does SureStay Hotel by Best Western Buena Park Anaheim have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Buena Park Anaheim to downtown Buena Park?

SureStay Hotel by Best Western Buena Park Anaheim is 0.6 mi away from Buena Park.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8
Rating 10 - Excellent. 202 out of 1001 reviews
Rating 8 - Good. 162 out of 1001 reviews
Rating 6 - Okay. 203 out of 1001 reviews
Rating 4 - Poor. 154 out of 1001 reviews
Rating 2 - Terrible. 280 out of 1001 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is perfect for family traveling to Disneyland, California Adventure and or Knott's Berry Farm
Stayed 1 night in Apr 2026
Verified

8/10 Good

Reineer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceptable for the price range
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, the facility was fine. Unfortunately the elevator was not working when we were there. Parking was fine, the staff was friendly, the room was very clean. The continental breakfast was very basic but adequate.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
Okay for price
Stayed 1 night in Apr 2026
Verified

8/10 Good

Hiep

Room clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, stuff was friendly and helpful
Stayed 6 nights in Dec 2025
Verified

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room Smelled terrible. Really needs an update .
Stayed 1 night in Mar 2026
Verified

8/10 Good

Melina

Liked: Cleanliness, amenities, property conditions & facilities
Young man checking us in was very polite and helpful. Room was clean. Breakfast was very limited items but enjoyable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Melissa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Parking was terrible. More rooms than parking. Handicap was being used by anyone without placards. Breakfast was ok. There was a drunk guy next door causing problems and theowing glass bottles into the main street and parking lot, it wasn't handled accordingly. Room was clean and beds were super comfy.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jada

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Kaysi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
very basic place. breakfast was a joke very small bite size items literally. hard bed- no daily service- no wash clothes- no microwave in rooms- No counter space in bathroom or way to hag up towels, parking lot very small- Elevator not working-
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service
Disliked: Amenities
The Room was clean and staff was friendly. The only negative thing was we were going to stay somewhere else becuse they had no hot tube so we stayed here and the hot tube was not hot at all could not get in. We talked to staff and said it don't get hot.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anndy

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do to the govt. shutdown of the airlines i was not able to make the trip and they would not refund my hotel.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Maribel

Liked: Staff & service
The overall stay was okay. The room was clean. The sheets seemed to be cleaned as well. However, the toilet seat was oversized for the size of the toilet. The bed was a little on the firm side. I wish they had covers for the mattress. The mattress was stained and dirty. On the plus side, the staff were really nice
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Madison

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was at 7 am but I never even seen it. I called in for towels and toilet paper we had none and they said we had to wait in the morning. It was clean and quiet no issues there. Bed was comfortable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible, safe location,
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Mallissa

Liked: Cleanliness, property conditions & facilities
Bed was not comfortable the Mattress was severely sunk in. Parking was terrible. There are not enough parking spaces for rooms.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Jasmine

Disliked: Amenities, property conditions & facilities
Horrible
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Farruh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a very strong bleach (Clorox) smell that didn’t go away even with windows open and AC on. It irritated our throats and made us feel sick. We reported it to the front desk, but they refused to cancel our 4-night stay. We had to find another hotel that night. Expedia only refunded 2 nights, even though we didn’t stay at all. A full refund would have been fair
Stayed 4 nights in Apr 2026
Verified

2/10 Terrible

Delilah

Room was dirty. Noticeable stains on the bed. Debris all over the floors. Sketchy elevator. Pool is in the front by the street. Would not recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place to stay the facility is well maintained.
Stayed 1 night in May 2024
Verified

8/10 Good

Corina

Liked: Cleanliness, property conditions & facilities
Staff is friendly.
Stayed 4 nights in Jun 2025