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Hotel Buenavista Bacalar Jungle Experience

Property class: 3.5
Family-friendly 3.5-star hotel near Lake Bacalar

Choose dates to view prices

Photo gallery for Hotel Buenavista Bacalar Jungle Experience

Outdoor pool
Living area
Garden
View from room
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Othon P. Blanco, Reg. 1 Mza. 55 Lte. 29 Pblo. Buenavista, Bacalar, QROO, 77923
  • Place, Lake Bacalar
    ‪10 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪24 min drive‬
  • Place, Cenote Cocalitos
    ‪28 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪57 min drive‬

Room options

View all photos for Room Standard

Individually decorated, bed sheets

Room Standard

  • Sleeps 2

View all photos for Room Standard

Individually decorated, bed sheets

Room Standard

  • 36 sq m
  • Sleeps 4

View all photos for Deluxe King Room

A bedroom with a bed, a ladder, and a view of a tree through open doors.

Deluxe King Room

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Individually decorated, bed sheets

Deluxe Double Room

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Bacalar

In Bacalar .At this Bacalar hotel, you'll be within 12 miles (20 km) of Chacchoben Ruins and 20 miles (32 km) of Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 10 min walk - 0.8 km
  • Laguna Bacalar Ecological Park - 24 min drive - 33.3 km
  • Fort of San Felipe - 25 min drive - 34.1 km
  • Cenote Azul - 28 min drive - 38.0 km
  • Cenote Cocalitos - 28 min drive - 37.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 60 min drive

Restaurants

  • ‪Laguna Azul - ‬18 min drive
  • ‪Elvira Natura Lagune Lounge - ‬11 min walk
  • ‪Jugo De Piña - ‬9 min drive

About this property

Hotel Buenavista Bacalar Jungle Experience

Family-friendly 3.5-star hotel near Lake Bacalar
Hotel Buenavista Bacalar Jungle Experience offers its guests an outdoor pool and complimentary bicycles. Public spaces have free WiFi. Free breakfast is served daily. The family-friendly Hotel Buenavista Bacalar Jungle Experience also features a garden and room service (during limited hours).

This 3.5-star Bacalar hotel is smoke free.

  • 9 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Childcare (surcharge)
  • Garden
  • No smoking on site
Hotel Buenavista Bacalar Jungle Experience offers 9 air-conditioned accommodations with ceiling fans. Rooms open to balconies. These individually decorated accommodations have separate dining areas and include dining tables. Bathrooms include showers and complimentary toiletries. In-room massages and change of towels can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 9:00 AM to 11:00 AM
  • Couples/private dining
  • Private picnics

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Dining table
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Individual decor
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Hotel Buenavista Bacalar Jungle Experience

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per stay
  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Hotel Buenavista Bacalar Jungle Experience to the airport?

Hotel Buenavista Bacalar Jungle Experience is 41.1 mi (60-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Buenavista Bacalar Jungle Experience?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Buenavista Bacalar Jungle Experience on May 3, 2026 start from CA $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Buenavista Bacalar Jungle Experience have an airport shuttle?

Airport shuttle services are not available at Hotel Buenavista Bacalar Jungle Experience.

Does Hotel Buenavista Bacalar Jungle Experience offer free breakfast?

Hotel Buenavista Bacalar Jungle Experience offers free local cuisine breakfast every day from 9:00 AM to 11:00 AM.

Is there a casino at Hotel Buenavista Bacalar Jungle Experience?

No, there is no casino at this hotel.

What time is check-in at Hotel Buenavista Bacalar Jungle Experience?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Hotel Buenavista Bacalar Jungle Experience?

Free parking is not available at this hotel.

Does Hotel Buenavista Bacalar Jungle Experience have a pool?

Hotel Buenavista Bacalar Jungle Experience features an outdoor pool.

Does Hotel Buenavista Bacalar Jungle Experience have a spa?

There are no spa services available at this hotel.

How close is Hotel Buenavista Bacalar Jungle Experience to downtown Bacalar?

Hotel Buenavista Bacalar Jungle Experience is 0.3 mi away from Buenavista.

Hotel Buenavista Bacalar Jungle Experience Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 105 reviews
Rating 8 - Good. 19 out of 105 reviews
Rating 6 - Okay. 15 out of 105 reviews
Rating 4 - Poor. 8 out of 105 reviews
Rating 2 - Terrible. 12 out of 105 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Hilda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is nothing like pictured unfortunately we booked 5 nights and we so much regretted it first it's 25 minutes from the center of bacalar the roads are terrible especially when it rains, the room are very basic, beds and a shower that's all , rooms are not clean, or cleaned properly and have a wet smell to them ,bed sheets and towels have stains, very uncomfortable beds , the swimming pool looks like a square hole with just water in it,lots of mosquitoes, we were never offered any amenities except for a Christmas eve dinner and it was very thoughtful but very awful , DONT RECOMMEND THIS PLACE
Stayed 5 nights in Dec 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote and quiet. Food is great
Stayed 1 night in Dec 2024

2/10 Terrible

Horacio

Not what is advertised

The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskito’s , really negative experience
Stayed 1 night in Jul 2024

6/10 Okay

Herculano Lopez

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2024

8/10 Good

KARLA, Las Vegas

Travelled with family and small children
Liked: Cleanliness, amenities
Hidden it was hard to find
Stayed 2 nights in May 2024

10/10 Excellent

manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and perfect to enjoy the nature of lake Bacalar
Stayed 2 nights in Mar 2024

4/10 Poor

Jessica

Liked: Staff & service

6/10 Okay

maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dans la jungle....

Hôtellerie dans la jungle accessible par petite route en terre et pierres. Gps impératif pour trouver car il n y a pas de panneaux de indiquant le nom des rues.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4.
Stayed 1 night in Aug 2023

6/10 Okay

Jose

Travelled with partner
Liked: Staff & service
The pool was not clean overpriced for what it is. Staff was Great!
Stayed 1 night in Jul 2023

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there.
Stayed 1 night in May 2023

10/10 Excellent

michell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

like camping

this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone.
Stayed 2 nights in Apr 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room.
Stayed 5 nights in Mar 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 2 nights in Mar 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing base in the jungle

I’m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Don’t expect loads of eating options, you’re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and there’s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming.
Stayed 2 nights in Feb 2023

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, un poco complicado para entrar pero el hotel excelente

10/10 Excellent

Naga Raju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCEPTIONAL
Stayed 1 night in Nov 2022

8/10 Good

Santino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar.
Stayed 1 night in Oct 2022

4/10 Poor

Alma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier.
Stayed 1 night in Oct 2022

2/10 Terrible

Jose

Stayed 2 nights in Apr 2022

10/10 Excellent

Ramiro

Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Fred

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS PLACE. YOU WILL BE SORRY IF YOU DO! This property is a total rip off. Do not stay here you will be disappointed. NO WATER ON PROPERTY, NO AIR CONDITIONING, NO TELEVISION, IN MIDDLE OF NO WHERE, STAY AWAY, CON ARTISTS.....I went there for 10 minutes and after getting lost because the directions were off the grid. It is not even in Bacalar. The management and owner are complete false advertisers. It is not on the water, Property has no luxuries, it is 30 minutes from Bacalar and is very hard to find. They stole my money as I was there for 10 minutes and they refused to give me my money back. STAY AWAY FROM THIS PLACE! IT IS A RIP OFF AND THEY ARE RUTHLESS ABOUT IT!
Stayed 3 nights in Dec 2021

2/10 Terrible

LUIS JAIME

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property is a lie . It’s not in bacalar it is in Buenavista . It’s a away from all the fine restaurants and fun activity from bacalar. Transportation is a huge issue and we’re charged to go back in forth $ 15 each trip . I don’t recommend no one to come here if it’s your first time here . It’s a waist and time consuming
Stayed 1 night in Oct 2021