Ratings based on 872 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2024
Comment from Hotel Management
Apr. 6, 2024 by Jessica Herbert, Hotel Management
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.
by A traveller
Posted Feb. 1, 2024 on Hotels
Our stay was mediocre due to the location of the room, heavily chlorinated pool water and only getting one channel on the television. The tv problem was reported to the front desk at approximately 9:00 am and was not resolved by the time we checked out around 11 am. As far as the chlorine, I get that it needs to be able to keep the water clean, but it made our skin itchy. My 4 year old granddaughter’s eyes were so so red (she was wearing goggles) and goopy with drainage that she went the doctor the next day and is on an antibiotic eye drop.
Regarding the cleanliness of the room, it was good and the breakfast was one of the best we have had at a hotel. Lots of variety to chose from.
Comment from Hotel Management
Feb. 2, 2024 by Nico Zambito, Hotel Management
Thank you for providing a guest survey regarding your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.
by A traveller
Great place to stay
Posted Jan. 27, 2024 on HotelsLoved everything about it. Perfect hotel.
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Comment from Hotel Management
Jan. 28, 2024 by Jessica Herbert, Hotel Management
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.
by A traveller
Posted Jan. 27, 2024 on Expedia
Stay was great. Room was very clean,friendly service staff. Breakfast could have been better.
Comment from Hotel Management
Jan. 27, 2024 by Jessica Herbert, Hotel Management
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.
by A traveller
Posted Jan. 23, 2024 on Hotels
I have nothing bad to say about this hotel. My favorite in Buffalo.
Comment from Hotel Management
Jan. 23, 2024 by Jessica Herbert, Hotel Management
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your 10/10 review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.
by A traveller from Lees Summit
Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Jessica Herbert, Hotel Management
Thank you for providing a guest survey of your recent stay with us. We sincerely appreciate your 10/10 review! Your feedback will be shared with your entire staff. We hope to serve you again in the near future.
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Jessica Herbert, Hotel Management
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.
by A traveller
Posted Jan. 16, 2024 on Hotels
Great place. Clean place friendly people
Comment from Hotel Management
Jan. 17, 2024 by Nico Zambito, Hotel Management
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.
by A traveller
Posted Jan. 16, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by Nico Zambito, Hotel Management
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.
by A traveller
Posted Jan. 14, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by Nico Zambito, Hotel Management
Thank you for providing a guest survey of your recent stay with us. Your feedback is sincerely appreciated. We hope to serve you again in the near future.
