Ratings based on 987 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice location
Posted Feb. 2, 2024 on HotelsNice location
Comment from Hotel Management
Feb. 2, 2024 by Customer Service, Hotel Management
Maria, it's wonderful to hear you appreciated the location of Hyatt Regency Buffalo. We strive to provide convenience and enjoyment for all our guests. Please come back and stay with us again soon!
by A traveller
Posted Feb. 2, 2024 on Expedia
Nice hotel, friendly staff and convenient location
Comment from Hotel Management
Feb. 2, 2024 by Customer Service, Hotel Management
Mary, thank you for sharing your kind words about Hyatt Regency Buffalo. We are thrilled to hear you found our location convenient and our team members amiable. We look forward to welcoming you back on your next visit.
by A traveller
Posted Jan. 29, 2024 on Expedia
Solid customer service, clean and safe, KC Chiefs hotel of choice in Buffalo (saw some players and team buses during playoff weekend), so obviously a reputable place if you have professional athletes staying at the hotel.
Comment from Hotel Management
Jan. 29, 2024 by Customer Service, Hotel Management
Taylor, it's great to hear that your stay at the Hyatt Regency Buffalo met your expectations, especially with respect to the customer service and cleanliness. Indeed, our establishment frequently hosts individuals from various realms, including sports, reflecting our high-quality services and reputation. We trust to have the opportunity to welcome you back in the future.
by A traveller
Posted Jan. 29, 2024 on Expedia
I loved the decor in lobby, everyone was nice and accommodating.
Comment from Hotel Management
Jan. 29, 2024 by Customer Service, Hotel Management
Linda, we're delighted to hear that you loved the unique atmosphere we strive to maintain at Hyatt Regency Buffalo and that our team members treated you with the kindness and care you deserve. We appreciate your kind comments and look forward to welcoming you back for another enjoyable experience.
by A traveller
Posted Jan. 28, 2024 on Expedia
Good
Comment from Hotel Management
Jan. 30, 2024 by Customer Service, Hotel Management
Ariana, it's fantastic to hear your positive feedback. We're thrilled you enjoyed your experience at Hyatt Regency Buffalo. Thank you for your review; we look forward to welcoming you back in the future.
by A traveller
Posted Jan. 28, 2024 on Hotels
Nice property all in all.
Comment from Hotel Management
Jan. 28, 2024 by Customer Service, Hotel Management
We appreciate you taking the time to share your feedback, Eric.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.
by A traveller
Posted Jan. 27, 2024 on Expedia
Over all the staff wad very friendly and courteous from the moment we got there a valet was very helpful in pointing out the parking area, check in was very smooth and the staff was very polite and helpful. Also would like to acknowledge the starbucks staff for the same. The room was well stocked and clean. My stay was brief but the staff made it a very enjoyable one.
Comment from Hotel Management
Jan. 28, 2024 by Customer Service, Hotel Management
Jenna, it's delightful to read about your positive experience at the Hyatt Regency Buffalo. It sounds like the warm reception from our team members, including the valet and our partners at Starbucks, truly resonated with you. Great to hear that the seamless check-in process and the pristinely cleaned room added to your comfort. We are thrilled that your brief visit was pleasant and hope to welcome you back for a longer, equally enjoyable stay.
by A traveller
Posted Jan. 27, 2024 on Expedia
All around great experience great food choices easy to get around.
Comment from Hotel Management
Jan. 28, 2024 by Customer Service, Hotel Management
Arthur, it's wonderful to hear you had a fantastic experience at Hyatt Regency Buffalo. Our goal is to provide various dining options and easy navigation around the hotel for our valued guests such as yourself. Looking forward to your next stay with us. Safe travels!
by A traveller
Posted Jan. 27, 2024 on Expedia
Comment from Hotel Management
Jan. 28, 2024 by Customer Service, Hotel Management
Thank you for sharing your thoughts with us, Lana!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hyatt Regency Buffalo. Thank you and have a lovely day!
by A traveller
Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Jan. 27, 2024 by Customer Service, Hotel Management
Gordon, it's fantastic to see your five-star rating for Hyatt Regency Buffalo! We're delighted that your stay was memorable and we promise to continue providing top-notch experiences on your future visits. Thank you for taking the time to share your feedback with us.
