Note fondée sur 99 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mai 2024
When we arrived the hotel told us that Travelocity made a mistake and overbooked the hotel. Thankfully we didn’t pay and could find another room
Commentaires de Gestion de l’hôtel
27 mai 2024 par GM, Gestion de l’hôtel
Thank you for reaching out to us.
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par GM, Gestion de l’hôtel
Glad you had a great time!
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Hotel GM, Gestion de l’hôtel
Thank you and we are so happy you enjoyed your stay with us.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
No parking close to registration or our room. That’s about the only negative. Now to see if there is a free breakfast…
Commentaires de Gestion de l’hôtel
19 mars 2024 par GM, Gestion de l’hôtel
I am sorry that some weekends, with a hotel of 132 rooms, parking may be a bit of a challenge. We have plenty of parking but to have it all close to every room is almost impossible unfortunately. We do appreciate your Feedback however.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
We called ahead to make sure there was a pool, because the website stated it did. I wanted to double check because this was a trip for my son's birthday. We traveled over 4 hours after confirming that there was indeed a pool, checked into our room and got ready to swim, just to walk the hallways in our swimsuits and be told the pool has been closed for MONTHS. My son was extremely disappointed, and I am very irritated. We would have happily stayed at a different hotel if we would have been told when I originally called.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GM , Gestion de l’hôtel
I am so sorry that you were given incorrect information prior to your arrival. I can only conclude that you were told this by a department other than our hotel front desk as we have not had a hotel pool in over 25 years and are so excited that our brand new hotel pool is about to open. However, the following message was sent to the phone number you provided immediately following the reservation you made:Nicole HighPlease be advised the INDOOR waterpark has been removed at our property. A brand-new hotel pool with splash pad, an all-new Ballocity, and a brand-new Ninja Extreme course are currently under construction and CLOSED due to remodeling. We are so excited to see the finished version of all three new areas and expect them to reopen by early spring 2024.Fun City Resort Hotel GMTue, Feb 20 9:04 AM Delivered
par un voyageur
Publié le 22 févr. 2024 sur Expedia
We never stayed here made a reservation that was not even on the system and we were still charged
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GM , Gestion de l’hôtel
This was prepaid reservation you paid Expedia for. Please contact expedia if this was a fraudulent charge on your card.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GM, Gestion de l’hôtel
Thank you, we are so happy you enjoyed your stay and look forward to seeing you again!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 avr. 2024 par GM, Gestion de l’hôtel
Hi Randy,I wish I could address the issue that rated anything less than a 5 during your stay. But thank you for scoring us.
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 avr. 2024 par GM, Gestion de l’hôtel
Glad you enjoyed your stay with us!
par un voyageur
Publié le 4 févr. 2024 sur Hotels
We stayed here for a softball tournament. My enjoyed our stay. Very nice staff. Rooms were big and had plenty of room.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GM, Gestion de l’hôtel
Thank you for staying with us and we are so glad you had a great time! We cant wait to see you again!
