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Lotte Hotel Busan

5.0 star property
5-star luxury hotel near Lotte Department Store Busan Main Branch, connected to a shopping center

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Photo gallery for Lotte Hotel Busan

Indoor pool, outdoor pool, open 9:00 AM to 8:00 PM, cabanas (surcharge)
Club Premier Suite Double (Club lounge access)
2 bars/lounges
Lobby
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Place, Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Place, Seven Luck Casino
    ‪1 min walk‬
  • Place, Seomyeon Street
    ‪3 min walk‬
  • Airport, Busan (PUS-Gimhae)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed (King)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Double Bed (King)

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room (Deluxe)

City view

Family Twin Room (Deluxe)

9.2 out of 10
Wonderful
(18 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

9.0 out of 10
Wonderful
(26 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room

Premium bedding, down comforters, minibar, in-room safe

Premier Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premium bedding, down comforters, minibar, in-room safe

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Deluxe)

City view

Club Room, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Twin Room (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Double Bed (Premier)

City view

Club Room, 1 Double Bed (Premier)

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Family)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 Double Bed (Family)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (Family Twin)

Deluxe Twin Room (Family Twin)

Deluxe Twin Room (Family Twin)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the area

Busan

Seomyeon stay.Your stay at this Seomyeon hotel places you within 6 miles (10 km) of Nampodong Street and Gukje Market. Gwangalli Beach and Busan Exhibition and Convention Center are also within 6 miles (10 km).

What's nearby

  • Seomyeon Medical Street - 1 min walk - 0.0 km
  • Lotte Department Store Busan Main Branch - 1 min walk - 0.2 km
  • Seven Luck Casino - 1 min walk - 0.2 km
  • Seomyeon Street - 3 min walk - 0.3 km
  • Bujeon Market - 10 min walk - 0.8 km

Getting around

  • Seomyeon Station - 4 min walk
  • Busan Bujeon Station - 13 min walk
  • Gimhae Airport (PUS) - 25 min drive

Restaurants

  • ‪번영횟집 - ‬1 min walk
  • ‪도림 - ‬1 min walk
  • ‪INTHEMASS SEASONS - ‬1 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪롯데백화점 티지아이 - ‬1 min walk

About this property

Lotte Hotel Busan

5-star luxury hotel near Lotte Department Store Busan Main Branch, connected to a shopping center
Lotte Hotel Busan offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A casino, a children's pool, and a health club are also featured at the luxury Lotte Hotel Busan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Busan hotel is smoke free.

  • 1 building
  • 650 guestrooms or units
  • 43 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1997
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Couples treatment rooms, sauna, hot springs
Paradise Hotel Busan
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 1,441 reviews
The price is CA $187
CA $228 total
includes taxes & fees
Jan 25 - Jan 26
Paradise Hotel Busan

Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 69,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square feet of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 69000 for adults and KRW 35000 for children
  • Airport shuttle fee: KRW 66000 per room (one-way)
  • Airport shuttle fee per child: KRW 66000 (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day
  • Pool fee: KRW 30000 per stay
  • Spa fee: KRW 25000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

It is property policy that children under 3 years old must wear waterproof diapers in the swimming pool.
This property requires guests to wear swim caps in the pool. Swim caps are available onsite with KRW 10,000.
For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered.
Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1500 out of 2084 reviews
Rating 8 - Good. 417 out of 2084 reviews
Rating 6 - Okay. 97 out of 2084 reviews
Rating 4 - Poor. 40 out of 2084 reviews
Rating 2 - Terrible. 30 out of 2084 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge and Lobby staff were very attentive. Many elevators. Rooms were in clean condition however it seems outdated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Oct 2025

10/10 Excellent

Clareliz

Stayed 1 night in Oct 2025

10/10 Excellent

Lior

Stayed 4 nights in Oct 2025

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful and the staff were excellent. The location was great for us, close to public transport and food options. The room was fine with enough storage and was quiet, but it was slightly old looking and needed refreshed. Breakfast was really good!
Stayed 5 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Geoff

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Lotte Hotel was a safe bet when booking due to facilities around in Saemyeon. The complex though is dated, room was not clean. Power kept shorting in our room only. Drain in shower didn’t drain. Fitness centre was great and also central for day tours from the relevant meeting points. Safe and ok for budget hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christy

Stayed 3 nights in Sep 2025

10/10 Excellent

Dan, WOODBRIDGE

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury stay in the heart of Busan

Lovely stay, helpful English-speaking staff, great location for subway and bus access. Attached to the LOTTE Mall. They have a pillow menu!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was the perfect place to take a break from a busy trip in Busan!
Stayed 3 nights in Sep 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic top end hotel, clean, comfortable and
Stayed 2 nights in Oct 2025

10/10 Excellent

Rylee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was top tier professionalism. Area was very convenient to go to places.
Stayed 4 nights in Sep 2025

8/10 Good

JUNGYEUN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve always been IMPRESSED by the staff’s excellent service during my previous stays, but this time felt a little different — the service came across as a bit cold and robotic . It wasn’t too bad, just more like what you’d expect from an average mid-range hotel , and the hotel itself seemed a bit less organized than usual. if you’re planning to explore Busan’s Jagalchi or Seomyeon areas, this hotel still offers excellent value, a great location, and plenty of shopping convenience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Lotte Staff

Very comfortable hotel in Seomyeon district. Easy walk to MTR station. Very friendly Staff. About 30 minutes by taxi to Hotel from Busan station.
Stayed 5 nights in Sep 2025

10/10 Excellent

Adam

Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and the people here. Thank you for an amazing room and an amazing time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Risa, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel. I stayed in a Club Twin room. We enjoyed the daily breakfast with its variety of options. The staff was both friendly and helpful. We utilized both the laundry and dry cleaning services and were pleased with both the results and the timeliness. The room was well appointed. The only issue we had was the heavy perfume of the hand soap. Other than that, our stay was wonderful. I look forward to staying again in the future.
Stayed 4 nights in Sep 2025

2/10 Terrible

Rosalie

Travelled with partner
Disliked: Staff & service
We are staying here only today in room 3433 I booked online and upgraded the room to a Premier room ( 100$ cad more than the regular room) because the premier room has the access to the pool . The only reason for our one night trip was to use the pool . When we arrived it was explained to us that the pool was closed today . We went to talk to the lady at the front desk to explained to her that we paid 100$ more just to access the pool and that we would’ve gotten a regular rate room if we would’ve of known the pool was closed . We asked the lady at the desk if there was anything she could do to compensate us , at least refund us the upgrade on the room or offer us breakfast. She didn’t seem very concerned or made any effort to compensate us, she just kept saying go tomorrow morning when we told her multiple times we where leaving in the morning . I also wanna make clear that when I booked months ago I made a point of going on your website and verifying that we didn’t book butduring the pool closure . We don’t usually stay in fancy hotels like this one because it’s a big splurge for us and we are very disappointed in the level of service we are getting here. *** After they saw my review they did offer me a late check out from 11 to 12:00 ( the pool is closed at that time by the way) after we told them multiple time we had to leave in the morning anyway
Stayed 1 night in Sep 2025

10/10 Excellent

Dev

Stayed 2 nights in Sep 2025

6/10 Okay

Chun Peng

Travelled with family
Disliked: Staff & service, property conditions & facilities

Avoid, everything is feel tired and dated

Used to stay the hotel 3 years ago. But second visit was terrible especially on the services. The doormen will pretending not seeing you when offload and loading the luggages from and to cars. When checking out, the receptionist don't even bother to have eye contact. The condition of the hotel also quite bad, muddy smell carpet and the lift also need to wait quite sometimes.
Stayed 2 nights in Sep 2025

10/10 Excellent

DAVID

Brilliant sauna
Stayed 4 nights in Sep 2025

10/10 Excellent

Khanh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing service and friendly staff! Everything was so close together.
Stayed 3 nights in Sep 2025