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Quality Inn & Suites New Castle

2.5 star property
Enjoy free breakfast at this New Castle hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Castle

Standard Room, 2 Queen Beds, Non Smoking
Property amenity
Exterior
Free daily continental breakfast
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪18 min walk‬
  • Place, Scottish Rite Cathedral
    ‪7 min drive‬
  • Place, Grove City Premium Outlets
    ‪25 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

New Castle

In New Castle .You'll find Cascade Park and New Castle Primary Care within 3 miles (5 km) of this hotel. Hospital Butler Memorial and Immanuel Episcopal Church are also within 3 miles (5 km).

What's nearby

  • Cascade Park - 18 min walk - 1.5 km
  • Scottish Rite Cathedral - 7 min drive - 4.6 km
  • Grove City Premium Outlets - 25 min drive - 31.9 km
  • Covelli Centre - 32 min drive - 47.0 km
  • Hollywood Gaming Mahoning Valley Race Course - 39 min drive - 76.4 km

Getting around

  • Youngstown, OH (YNG-Youngstown - Warren Regional) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Hugger Mugger - ‬3 min drive
  • ‪Mr Pizza - ‬3 min drive
  • ‪VentiSei Winery - ‬4 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Quality Inn & Suites New Castle

Enjoy free breakfast at this New Castle hotel
Quality Inn & Suites New Castle offers its guests a sauna and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Quality Inn & Suites New Castle. Self parking is free.

Smoking is allowed in designated areas at this New Castle hotel.

  • 79 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • ATM
  • Smoking in designated areas
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites New Castle by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 628 reviews
The price is CA $162
CA $180 total
includes taxes & fees
Feb 16 - Feb 17
Holiday Inn Express & Suites New Castle by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 861 reviews
Rating 8 - Good. 256 out of 861 reviews
Rating 6 - Okay. 95 out of 861 reviews
Rating 4 - Poor. 28 out of 861 reviews
Rating 2 - Terrible. 40 out of 861 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

6/10 Okay

PETER

Travelled with family
Liked: Staff & service
Staff was great Floor in room appeared to be dirty and we found a dead bug. Future updating is needed .
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
It was very nice and the staff was friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kleber M

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great rooma and staff
Stayed 6 nights in Oct 2025

10/10 Excellent

Tonya, Great Valley

Stayed 1 night in Oct 2025

10/10 Excellent

Charleen

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, everyone was friendly, asked if needed anything else
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was neat and clean. There were plenty of towels. All of the appliances worked. I was comfortable during my stay.
Stayed 2 nights in Oct 2025

8/10 Good

Rian

Stayed 1 night in Oct 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Room was clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t eat breakfast yet calm down
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Staff was amazing
Stayed 7 nights in Oct 2025

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
This is an older hotel so a lot of consideration needs to be given. Parking was adequate, access into the building was hindered by some low stairs. Lobby is small and "functional". Biggest issue is multiple floors, no elevator. Yee using was strictly over air. Internet was basic, but you can BUY better service. Biggest issue we had was attempting to contact the hotel by phone. We had an issue in our way to the hotel, nope can't call them. It is a Quality Inn, you get what you pay for
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed our stay
Stayed 3 nights in Oct 2025

8/10 Good

Charles

OK
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Business traveller
Liked: Staff & service
Very good experience. Staff was very good. Room was nice and clean.
Stayed 6 nights in Oct 2025

6/10 Okay

JESSICA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff was super friendly. The room was dated, and the AC kinda had a smell to it.
Stayed 2 nights in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
All safe and good greatstaff
Stayed 1 night in Oct 2025

8/10 Good

Tan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the night light in the bathroom.
Stayed 6 nights in Oct 2025

8/10 Good

Harikharan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is safe though at first it seemed not due to the site's placement. The room was good. But it was a bit lonely since it was 1 hour drive from the city of Pittsburgh. Otherwise staffs were gentle and helpful. Thanks team!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made my stay very comfortable. I dont usually travel alone but I did feel safe & everyone was very nice
Stayed 4 nights in Oct 2025

6/10 Okay

holly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Checkin was okay. We were put in a room in the "basement" floor where there were maybe 6 rooms. As soon as we opened the door, the smell was pretty bad. It smelled like dog urine/mildew. We had to spray our perfume around the room. The bed itself was clean and comfortable. There was a plastic fork, along with some "dirt" above the coatrack ledge. Someone was propping the door open on the side door close to our room which did not feel very safe. Our check out process went well.
Stayed 1 night in Oct 2025