Ratings based on 644 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 18, 2024 on Expedia
Es caro para lo que dan, no tienen un ropero para colgar la ropa, el tv es pequeñito. Too expensive for what the hotel give in exchange.
Comment from Hotel Management
Mar. 19, 2024 by General Manager, Hotel Management
Gracias por sus comentarios, nos da lástima saber que el hotel no era lo que esperaba. Con gusto compartiremos sus comentarios con nuestro equipo, lindo día!
by A traveller
Posted Mar. 14, 2024 on Expedia
Comment from Hotel Management
Apr. 5, 2024 by Gerencia General, Hotel Management
Lamentamos mucho que si experiencia no haya sido grata, agradeceríamos nos pudiera indicar qué fue lo que sucedió para poder tomar cartas en el asunto.
by A traveller
Posted Mar. 13, 2024 on Expedia
la piscina no estaba aseada
Comment from Hotel Management
Mar. 19, 2024 by Gerencia General, Hotel Management
Gracias por sus comentarios, nos da lástima saber que el hotel no era lo que esperaba. Con gusto compartiremos sus comentarios con nuestro equipo, lindo día!
by A traveller
Posted Mar. 12, 2024 on Expedia
This was a great place to stay. We wanted something with parking and good transportatin options. They called us an Uber and this driver was fabulous!!!! She was always available when we needed her. It was like our own personal driver. The staff at City Plus was great and we will definatly reccomend to al our friends!
Comment from Hotel Management
Mar. 12, 2024 by Iki Cárcamo, General Manager, Hotel Management
Thank you for your comments! We are happy to hear that your experience at our hotel was as good as you expected. We look forward to welcome you again :)
by A traveller
Posted Mar. 7, 2024 on Expedia
Great price
Comment from Hotel Management
Mar. 8, 2024 by General Manager, Hotel Management
Gracias por sus comentarios, esperamos nos visite de nuevo pronto!
by A traveller
Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by General Manager, Hotel Management
Thank you for your feedback, we look forward to welcome you again!
by A traveller
Posted Feb. 3, 2024 on Expedia
The convenience of the location is excellent for 1 night stays
Comment from Hotel Management
Feb. 3, 2024 by Iki Cárcamo, General Manager, Hotel Management
Dear Iris,Greetings from Los Cabos!Thank you so much for your feedback we are very happy to hear that you enjoyed your stay with us.We look forward to welcome you again soon!Sincerely,
by A traveller
Posted Jan. 30, 2024 on Expedia
Nice hotel clean and comfy, the pool area is not that big, parking is guarded 24/7 with a security guard on site. It is about 3-5 miles from the main area on the beach in Cabo. The bathroom in the room was a little small though, and not a whole lot of space for your things to set. The continental bfast is ok but just that. Nothing that you will feel full like a regular meal, i do recommend a restaurant called Stop Light that is a distance from the hotel but totally worth it.
Comment from Hotel Management
Feb. 3, 2024 by Iki Cárcamo, General Manager, Hotel Management
Greetings from Los Cabos!Thank you so much for your feedback we are very happy to hear that you enjoyed your stay with us.We look forward to welcome you again soon!Sincerely,
by A traveller from Calgary
Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Feb. 3, 2024 by General Manager, Hotel Management
¡Saludos desde Los Cabos!Nos da mucho gusto saber que tu estancia con nosotros fue placentera.Esperamos nos visites de nuevo pronto, nos va a dar mucho gusto poder recibirte nuevamente.Saludos cordiales,
by A traveller
Good but not fantastic.
Posted Jan. 6, 2024 on HotelsHotel was very clean and very quiet, barely heard anything when in our room. A/C was very quiet, bed very comfortable. Daily housekeeping which was nice to have. Pool area was beautiful and clean. Everything was very clean really. However, breakfast not so good, same thing every day. The only protein was tasteless "ham" and tasteless white "cheese", not even hard-boiled eggs. Same every day. But lots of fruit. Most of the staff spoke little-to-no English, can be a plus if you like that part of being in a foreign country, can be a real negative if you really need to communicate or ask a question about bus schedules, best way to airport, etc. We ate at hotel's restaurant late the night we arrived, VERY expensive. There were 2 outstanding restaurants with a 5-minute walk, Higos y Olivos (Italian) and Claros Fish Jr. (seafood), with fair prices. Hotel was a 5-minute taxi ride into downtown Cabo Marina area, but just not as convenient as I would have preferred. Last-minute booking so we were glad to have a room. We felt the hotel was really geared to Mexican nationals rather than tourists, but that was not a problem for us, just something to know. Overall a good property.
Comment from Hotel Management
Jan. 8, 2024 by GM, Hotel Management
Thank you for your comments, we hope you visit us again.
