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Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Medano Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Coffee shop
4 outdoor pools, pool umbrellas, sun loungers
1 bedroom, minibar, in-room safe, blackout drapes
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Room service
  • Pool

Explore the area

View in a map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Medano Beach
    ‪2 min walk‬
  • Cabo San Lucas Bay
  • The Arch
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite, Partial Ocean View (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (Elite Club | U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande (B2C-US))

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, M)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (Elite Club | B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 3 Double Beds

View all photos for Junior Suite, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (C)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande (U))

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande (U))

8.6 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (U)

8.2 out of 10
Very good
(90 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (U)

8.8 out of 10
Excellent
(325 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (M)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (Standard, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Standard, M)

9.4 out of 10
Exceptional
(19 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, L)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(116 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, E)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (C)

8.4 out of 10
Very good
(36 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, C)

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande, M)

  • 40 sq m
  • Sleeps 3
  • 3 Double Beds

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About the area

Cabo San Lucas

On the beach.Within a 10-minute walk of this El Medano Ejidal property, you'll find Medano Beach and Cabo San Lucas Bay. Also, Islands and Protected Areas of the Gulf of California is within half a mile (1 km) and Plaza San Lucas is within 2 miles (3 km).

What's nearby

  • Medano Beach - 2 min walk - 0.2 km
  • Cabo San Lucas Country Club - 3 min drive - 1.6 km
  • Puerto Paraiso Mall - 4 min drive - 3.9 km
  • Luxury Avenue - 5 min drive - 3.5 km
  • Marina Del Rey - 6 min drive - 5.0 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 39 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪La Iguana - ‬6 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪Torote Steak House - ‬5 min walk
  • ‪Villa Del Palmar Beach Resort & Spa Los Cabos - ‬6 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5-star beachfront property near Medano Beach
Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Baja California - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include 2 meeting rooms and limo/town car service. Event space at this property measures 969 square feet (90 square meters) and includes conference space. A health club, a hot tub, and a steam room are also featured at the luxury Hotel Riu Palace Baja California - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 1 building
  • 602 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 6 bars or lounges
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2597 out of 4277 reviews
Rating 8 - Good. 928 out of 4277 reviews
Rating 6 - Okay. 400 out of 4277 reviews
Rating 4 - Poor. 159 out of 4277 reviews
Rating 2 - Terrible. 193 out of 4277 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great great time.
Stayed 4 nights in Aug 2025

8/10 Good

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay overall and really enjoyed the hotel. The atmosphere was relaxing, and the accommodations were comfortable. However, the check-in process took about half an hour, which felt very long after a tiring flight. Also, when ordering late-night room service, the food that was given was not good and was very stale. Other than that, everything else was enjoyable, and I would rate my experience an 8.6 out of 10.
Stayed 5 nights in Aug 2025

10/10 Excellent

victor perez

Stayed 5 nights in Jun 2025

8/10 Good

Martha

Stayed 3 nights in Jul 2025

6/10 Okay

Tyjhon

Stayed 4 nights in Jul 2025

10/10 Excellent

Susan, VALENCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Norman

Stayed 3 nights in Jun 2025

10/10 Excellent

Larry

Stayed 4 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

4/10 Poor

NeShawn, richmond

Travelled with group
Disliked: Staff & service, amenities
Stayed 7 nights in May 2025

10/10 Excellent

Michael, Braintree

Stayed 5 nights in Feb 2025

10/10 Excellent

Reginald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand and luxurious time
Stayed 3 nights in May 2025

10/10 Excellent

Kendala Jalia

Stayed 3 nights in May 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025

2/10 Terrible

Ornela, Niles

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at the RIU Hotel and unfortunately had a bad experience with every room I was given. I had three rooms during my stay, and each one had serious issues that made the visit extremely frustrating. The first room had very little water pressure in the shower, making it almost unusable. The second room had a broken bathroom holder and insects, which was unacceptable in terms of cleanliness and maintenance. The third room was the worst. the fridge wasn’t working, and the ceiling was leaking water, creating an unsafe and uncomfortable environment. I expected much better from a hotel under the RIU brand. These problems should have been addressed before assigning rooms to guests. Overall, this stay was a huge disappointment and I would not recommend this location to others until serious improvements are made. I also had videos to share but it allows only pictures.
Stayed 3 nights in May 2025

10/10 Excellent

Brian, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! The property is extremely well maintained and updated. The rooms are comfortable and the shower had plenty of water pressure which is a complaint for many properties in different resort towns of Mexico. Service staff are so accommodating and extremely engaging.
Stayed 3 nights in May 2025

10/10 Excellent

Kolaleh, salt lake city

Travelled with family
Excellence
Stayed 10 nights in May 2025

10/10 Excellent

Lenkietshavon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at the resort! The food was absolutely delicious with plenty of variety to satisfy all tastes, and the entertainment was top-notch — from live music to fun themed nights, there was always something to enjoy. The activities offered were also a highlight, with everything from water sports to guided tours keeping us engaged throughout our trip. The only downside was that the resort doesn’t allow rideshare drivers onto the property, so we had to walk down to the first gate to catch our ride. It was a bit inconvenient, especially with luggage, but overall, it didn’t take away too much from an otherwise amazing experience.
Stayed 6 nights in Apr 2025

8/10 Good

Athena

Stayed 5 nights in May 2025

8/10 Good

Avneet Singh

Stayed 5 nights in May 2025

10/10 Excellent

Raimundo

Liked: Cleanliness, property conditions & facilities
The property was nice. The staff was also very assisting. The food was decent.
Stayed 7 nights in May 2025

6/10 Okay

Brendon

Travelled with group
Liked: Amenities
The property and service were great. Unfortunately, the food was terrible. My buddy choked on the steak as it was too tough to chew and needed assistance to dislodge the steak. My steak was undercooked and inedible (photo below). In my opinion, the Italian restaurant is by far the best food option. The pool parties next door were incredible. We also caught 2 marlin off the property using a charter a boat In the marina which was the highlight of the trip. I also woke up one night with a large burn/scrape on my arm and unsure where this came from. I am assuming the pool. Overall, average all inclusive. However, I would stay elsewhere where you get more bank for your buck.
Stayed 2 nights in May 2025

10/10 Excellent

Selena

Stayed 5 nights in May 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice view
Stayed 7 nights in May 2025

10/10 Excellent

Eunice

Stayed 4 nights in May 2025