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Cairns Harbourside Hotel

4.0 star property
4-star hotel near Cairns Esplanade

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Photo gallery for Cairns Harbourside Hotel

Outdoor spa tub
Terrace/patio
Land view from property
Breakfast, lunch served; local and international cuisine, pool views
One King & One Single Standard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
209-217 Esplanade, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Night Markets
    ‪3 min drive‬
  • Place, Cairns Convention Centre
    ‪5 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Two Double Beds Premium Sea View

1 bedroom, in-room safe, individually decorated, individually furnished

Two Double Beds Premium Sea View

  • Sleeps 4

View all photos for Two Double Beds Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Two Double Beds Standard

  • Sleeps 4

View all photos for King Standard Room

1 bedroom, in-room safe, individually decorated, individually furnished

King Standard Room

  • Sleeps 2

View all photos for King Bed Standard

1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Standard

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Standard

1 bedroom, in-room safe, individually decorated, individually furnished

2 Double Beds Standard

8.6 out of 10
Excellent
(17 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double beds standard with Sea View

1 bedroom, in-room safe, individually decorated, individually furnished

2 Double beds standard with Sea View

8.8 out of 10
Excellent
(23 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Premium with Sofa

Premium Room, 1 King Bed with Sofa bed

King Bed Premium with Sofa

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Seafront

Premium Room, 1 King Bed | View from room

Premium King Seafront

8.6 out of 10
Excellent
(21 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Seafront

Premium Room, 2 Double Beds

Premium Twin Seafront

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(15 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite with Sofa

1 bedroom, in-room safe, individually decorated, individually furnished

One Bedroom Suite with Sofa

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Seaview

1 bedroom, in-room safe, individually decorated, individually furnished

One Bedroom Suite with Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Room

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Room

  • Sleeps 3

View all photos for Premium King Room With Sofabed

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Room With Sofabed

  • Sleeps 4

View all photos for Premium Twin Seafront

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Twin Seafront

  • Sleeps 4

View all photos for One Kind Bed Sea View Suite With Sofa Bed

1 bedroom, in-room safe, individually decorated, individually furnished

One Kind Bed Sea View Suite With Sofa Bed

  • Sleeps 4

View all photos for Premium King Seafront

1 bedroom, in-room safe, individually decorated, individually furnished

Premium King Seafront

  • Sleeps 3

View all photos for One Kingbed Suite With Sofa Bed

Living area

One Kingbed Suite With Sofa Bed

  • Sleeps 4

View all photos for Two Double Beds Standard Sea View

1 bedroom, in-room safe, individually decorated, individually furnished

Two Double Beds Standard Sea View

  • Sleeps 4

View all photos for King Bed Suite

1 bedroom, in-room safe, individually decorated, individually furnished

King Bed Suite

  • Sleeps 3

About the area

Cairns

Oceanside stay.With a stay at this Cairns North hotel, you'll be within half a mile (1 km) of Cairns Esplanade and 2 miles (3 km) of Cairns Night Markets. Mount Whitfield Conservation Park and Centenary Lakes Botanic Gardens are also within 2 miles (3 km).

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Aquarium - 19 min walk - 1.6 km
  • Cairns Central Shopping Centre - 3 min drive - 2.5 km
  • Cairns Night Markets - 3 min drive - 2.9 km
  • Cairns Convention Centre - 5 min drive - 3.9 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Smith Street Cafe - ‬12 min walk
  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Yum Sing - ‬12 min walk
  • ‪Cock & Bull - ‬5 min walk
  • ‪Bayleaf Balinese Restaurant - ‬7 min walk

About this property

Cairns Harbourside Hotel

4-star hotel near Cairns Esplanade
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2550 square feet (237 square meters) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

  • 173 guestrooms or units
  • 7 levels
  • 2 buildings
  • Meeting rooms
  • 2550 sq ft of conference space
  • 237 sq m of conference space
  • Built in 1986
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Entertainment

  • 108-cm LCD TV with premium digital channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cedric, EXETER

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is very dated and need some major upgrades. Staffs were very friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

MELISSA, TALLAHASSEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location just off the Cairns Esplanade.We took several excursions and the tours were able to pick us up from this location. Breakfasts were very good and the outside deck was a great place to have a drink and snack after a long day. Would love to go back here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Sachin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cairns Harbourside was not one of the best choices, as we found the photos on Expedia not matching with reality, and house keeping was terrible. The bath towels were left with hairs and the balcony door was kept open after housekeeping was done. And... Even after mentioning this to the reception desk, they were least bothered. There was only one staff who heard us at last!
Stayed 5 nights in Aug 2025

6/10 Okay

Janita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff at check-in were very friendly and helpful. The gardens were beautifully maintained. The bar and outside seating was very inviting. The location was good although the rooms were a little tired and noisy. The beds were comfortable but the pillows were terrible. The shower over the bath was difficult to stand in as it was too narrow and the shower curtain was outdated. Internet access was nonexistent in rooms and reception on TV’s was poor. The ability to stream in this day and age should be accessible.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Amenities, property conditions & facilities
This was a very nice property. We enjoyed it a lot. I was sorfy the restaurant was not open for dinner, but the breakfast buffet was very nice
Stayed 4 nights in Aug 2025

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed as not given seperate shower

The hotel was in a good position with a excellent veiw However I have mobility problems walk with crutches.i requested a suit as I needed a walk in shower and when I phoned hotel I was adviced to book as had separate shower and bath but on booking in was given a room with a combo bath and shower they had no rooms to move me .we stayed 5 nights and I was unable to shower as I could not get in bath had to make do with wash and head over for hair was very disappointing.The breakfast was excellent with a lot of choice
Stayed 5 nights in Aug 2025

8/10 Good

Hemant

Liked: Cleanliness
Unheated, cold pool and no indoor spa instead.
Stayed 3 nights in Aug 2025

6/10 Okay

Hannah

Travelled with family
Liked: Cleanliness, staff & service

Shockingly bad wifi

We could only get wifi if we moved chairs and sat but by the door. We already had asked to move to another room but this room was marginally better. We were out most of the day but was just annoying when we came back. The bar didn’t open very late and we got turfed out as they wanted to clear the cushions that were outside! Not very welcoming! Apart from that is was just plain ok. Nothing fancy. Budget choice. Needs revamping as looks old and tired.
Stayed 3 nights in Jul 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely slone night stay. The communal areas particularly the pool was lovely as was the bar and restaurant area. The rooms were dated and some mould in the tiles of the bathroom but perfectly comfortable.would stay again
Stayed 1 night in Aug 2025

6/10 Okay

gurinder

Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay due to travel, but water view was nice. Very good breakfast buffet, but hours are strict…. as they were taking food off of service right after selling us admission. Surrounding area is safe. Staff were very helpful. Tried extending our stay but they were full so had to move on.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came back for a second night after 5 days travelling North. We were disappointed with our first room in terms of bed and some maintenance issues. I let staff know and found our recent room outstanding. Our 3 rating with the first stay is now a 5. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near airport and walkable to city centre. Large rooms, good and responsive staff. We would return.
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable with amazing views

We had a great stay here. Definitely pay for the harbour view - so beautiful! Great breakfast, great service and very quiet and comfortable rooms. The staff even left a little gift us in our room with was a lovely touch.
Stayed 4 nights in Jul 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service, room comfort

Good but could be a lot better with a little TLC

Good location and building but the rooms need a major refresh. A new mattress a coat of paint, and a few maintenance items would help a lot.
Stayed 1 night in Jul 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, room comfort

Not Luxury- but good value. Great location

The hotel is a good value for the money. It isn’t a luxury hotel. It is clean and the beds are great. It is in a great location. The rooms could use some renovation, but overall they are ok. We did notice mold in the heat vent above the shower. One disappointing thing was that the pool and hot tub are not heated. Beautiful pool, but no one uses it since they are not heated.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Federica

Stayed 7 nights in Jul 2025

8/10 Good

Ranjini

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were amazing! The room had a musty smell and looks a bit tired.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marcus

Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good breakfast. Nice view of the beach. Convenient to walking, running paths.
Stayed 1 night in Jul 2025

10/10 Excellent

Chloe

Travelled with family and small children
Liked: Amenities
We really enjoyed it with our two kids, and it’s very well located. The resto including for breakfast is great , as is the staff!
Stayed 1 night in Jul 2025