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Crystalbrook Flynn

5.0 star property
5-star luxury hotel near Cairns Esplanade

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Photo gallery for Crystalbrook Flynn

Breakfast, lunch, dinner served; ocean views
Exterior
Sea Suite Two Bedrooms
View from room
Wine bar, ocean views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

View in a map
68/72 Abbott St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Place, Cairns Marlin Marina
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Urban King

1 bedroom, premium bedding, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(111 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

1 bedroom, premium bedding, minibar, in-room safe

Urban Twin

9.2 out of 10
Wonderful
(19 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

Harbour King

Harbour King

9.4 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

1 bedroom, premium bedding, minibar, in-room safe

Urban Master

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea King

1 bedroom, premium bedding, minibar, in-room safe

Sea King

9.2 out of 10
Wonderful
(31 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Urban

1 bedroom, premium bedding, minibar, in-room safe

Family Urban

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom

Urban Suite One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite One Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Sea Suite One Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Urban Suite Two Bedroom

  • 78 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Urban Balcony King

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Cairns

Cairns Central Business District stay.With a stay at this Cairns Central Business District hotel, you'll be steps from Cairns Night Markets and Michaelmas Cay. Cairns Esplanade and Cairns Regional Gallery are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 3 min walk - 0.3 km
  • Esplanade Lagoon - 3 min walk - 0.3 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪La Pizza - ‬3 min walk
  • ‪Skewers Lover 炸串 - ‬1 min walk
  • ‪Cc’s Bar And Grill - ‬1 min walk
  • ‪Villa Romana - ‬2 min walk
  • ‪Grill'd - ‬4 min walk

About this property

Crystalbrook Flynn

5-star luxury hotel near Cairns Esplanade
Crystalbrook Flynn offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Flynn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 311 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1004 reviews
Rating 8 - Good. 195 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

holly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel Great. Service not so much.

This is a very nice hotel with easy access to downtown. The room and the view were great. Sunsets were brillant. I do have a major complaint. One evening I called to try to order room service from 6:00-7:30 pm. The line was always busy so no dinner that night. I was not able to leave the hotel for food. The next day I told the desk manager of my problem. He was not particularly concerned. I was so I ordered dinner for that night while I was standing at the desk in the morning. No problem, I was told except that “I would have to take my place in the queue”. At 10:00 am placing an order for 5:30 pm. I was the queue. The nonchalance of the staff didn’t match the quality of the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect location

Lovely central location, perfect for a night away and dinner out in the city
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant in every aspect
Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

HEATHER Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Definitely return.
Stayed 6 nights in Jun 2025

6/10 Okay

Samantha

Business traveller
Stayed 2 nights in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Marilou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay . Accessible to everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Trent Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property, close to everything. Highly recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Narelle

Stayed 1 night in Jul 2025

6/10 Okay

Narelle

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is expensive for what it offers: the pools are undercover so the water is too cold- no one was in the water. The rooms are clean and tidy- however if you are facing the town you don’t stay in the room. The pictures indicate the rooms have a bath - they don’t. There is no ramp when you enter/ so you have to carry your luggage up the steps- that’s hard.
Stayed 3 nights in Jul 2025

4/10 Poor

Scott

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jun 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N

Pros: stylish rooms. Super convenient location. Good facilities. Friendly staff Cons: checkin a bit chaotic and key information not given. Hotel tricky to navigate (especially if not explained at check-in) and has to wander around to find key facilities. Pool cold and limited access to sun. Pool deck area open to public access and glass bottom/sides of pool means you are ‘on display’ to those in the bar/restaurants below. Information in room on iPad or tv too focussed on ‘copy-writing and branded narrative’ and missed key information (where are pools, what time are they open etc).
Stayed 1 night in Jul 2025

10/10 Excellent

matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Kristy-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent. Close to the marina for trips to the reef. Plenty of dining options close by.
Stayed 4 nights in Jul 2025

4/10 Poor

naina

Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Filipp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location
Stayed 7 nights in Jun 2025

8/10 Good

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great rooms
Stayed 2 nights in Jul 2025

8/10 Good

Christian

Stayed 3 nights in Jun 2025

10/10 Excellent

Diane, North Mackay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. It was quiet even though we were only on the 6th floor. Great location for walkabout access to most things. Would definitely return.
Stayed 3 nights in Jul 2025

4/10 Poor

Karla

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has a great location !! But the hotel doesn’t look like the photos Is very old, the service is very bad Cheap furniture Housekeeping is horrible The lobby has like 8 stairs, horrible for luggage.
Stayed 4 nights in Jul 2025