Novotel Cairns Oasis Resort

4.5 star property
Family-friendly 4.5-star hotel near Cairns Night Markets

Choose dates to view prices

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, sun loungers
Serves lunch, dinner, and brunch
Interior entrance
Serves lunch, dinner, and brunch
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
122 Lake St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

Standard Double Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

Suite

  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(31 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cairns

City center stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Night Markets and Cairns Esplanade. Also, Cairns Central Shopping Centre is within half a mile (1 km) and Cairns Convention Centre is within 2 miles (3 km).

What's nearby

  • Cairns Aquarium - 3 min walk - 0.3 km
  • Cairns Esplanade - 3 min walk - 0.3 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Atrium - ‬4 min walk
  • ‪Villa Romana - ‬4 min walk
  • ‪La Pizza - ‬5 min walk
  • ‪Cc’s Bar And Grill - ‬3 min walk
  • ‪Moku Bar + Grill - ‬1 min drive

About this property

Novotel Cairns Oasis Resort

Family-friendly 4.5-star hotel near Cairns Night Markets
Novotel Cairns Oasis Resort offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

  • 314 guestrooms or units
  • 6 levels
  • 4 buildings
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 15 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 880 reviews
Rating 8 - Good. 269 out of 880 reviews
Rating 6 - Okay. 76 out of 880 reviews
Rating 4 - Poor. 29 out of 880 reviews
Rating 2 - Terrible. 10 out of 880 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice premium hotel in a good location
Stayed 2 nights in Nov 2025

6/10 Okay

Laurie

Stayed 2 nights in Nov 2025

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy beds, great amenities. Overall great hotel for our family kids loved it. Buffet breakfast is extensive, however there’s isn’t any whole food or sourdough options. And the GF selection is dismal and disappointing. So we all had tummy aches from the food. Stick to the fruit.
Stayed 4 nights in Nov 2025

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, seating area variety, lobby reception staff all stood out for me.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cameron Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and staff were great.
Stayed 6 nights in Nov 2025

10/10 Excellent

Clinton

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pool, room, grounds all spotless
Stayed 6 nights in Nov 2025

8/10 Good

María Isabel

Travelled with family
Liked: Staff & service, amenities
Even though the hotel is a bit older and some areas feel slightly dated, it’s still a good hotel overall. The staff are friendly and welcoming, the location is excellent, and breakfast offers a good variety. Some areas could be better maintained and cleaned, but overall, it’s a pleasant stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable, pool was beautiful and the kiddo enjoyed playing in the pool and beach. Laundry facilities were clean and easy to use. Staff were all very friendly and eager to make your stay enjoyable.
Stayed 1 night in Nov 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
While the property and facilities were of a high standard, we were extremely disappointed with the time it took to check in to the resort. We stood in a long line for 30mins waiting to be served due to limited staff. This left us somewhat frustrated with our accommodation before we had even been given a room key.
Stayed 1 night in Nov 2025

10/10 Excellent

Vera

Stayed 6 nights in Nov 2025

6/10 Okay

Venkata

Travelled with family and small children
staff and rooms
Stayed 5 nights in Sep 2025

6/10 Okay

Claire

Travelled with family
Liked: Staff & service, amenities
Location is great .. pool is great .. staff friendly. Rooms very dated.. first room we were allocated had ants everywhere and smelt musty 😩.. 2nd room ok but dated .. not sure I would class it as a 4/5 star for accommodation but pool area and bar were very good .
Stayed 2 nights in Nov 2025

10/10 Excellent

Melinda

The staff were very helpful. Facilities are awesome and the pool is second to none! Great stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was great .The hotel upgraded our room for us .Helpful staff.Fantastic location .Easy walk to waterfront and shops.Could walk easily to most things that we wanted to do and easy pick up for tours
Stayed 4 nights in Nov 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible breakfast Buffett. Great restaurant and bar. Rooms were clean and comfortable, the pool view was worth it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaymee

Travelled with family
Liked: Amenities, property conditions & facilities
Amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, well located, good amenities, resort actively being maintained, service and food were great.
King room
Pool at nighy
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort feel with large beach entrance pool with real sand.
Stayed 2 nights in Oct 2025

8/10 Good

Lillian, Glen Huntly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely large room. Nice big fluffy towels. Slow check in. Arrived 6am. Had arranged everything on our previous visit 2 weeks ago. Had no record of our discussions. Thought we were a no show. Anyway, pleasant if slow staff.
Stayed 1 night in Oct 2025

8/10 Good

Glenda Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the pool were both outstanding. Staff greeting the breakfasts guests were friendly (Melanie in particular) and added a good start to the day. The cleaning staff worked hard especially while guests were out. Lovely to come back to after a day in the heat. There were two minor issues which when reported, the handyman promptly fixed both issues the same day. The meals provided during the day and at night were not up to the same standard as the breakfast. We ended up going to external restaurants to eat. Outside the hotel there is accumulated garden rubbish/branches that should be removed as it lowers the look of the hotel, compared to the standard inside the Hotel.
Stayed 14 nights in Oct 2025

10/10 Excellent

sonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities are great. Service at the bars all a bit slow though.
Stayed 1 night in Oct 2025

8/10 Good

Laurel

Stayed 1 night in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 7 nights in Oct 2025

10/10 Excellent

Tracey, Newberry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanfreakintastic!
Stayed 7 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is wonderfully located, the perfect distance from the noise, but only two short blocks from the coast. Cafes, restaurants and the night markets are really close And the buffet breakfast, whilst predictably chaotic at times as there's lots of families) was wholesome and varied enough to be a great bonus.
Stayed 5 nights in Oct 2025