Ratings based on 70 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
72% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 24, 2023 on Expedia
Room was very spacious and clean. The manager was extremely helpful as well. There is a nice mall right next door with plenty of good restaurants to choose from.
1 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 4, 2023 on Expedia
4 out of 5
by A traveller

Posted Sep. 19, 2023 on Hotels
Comment from Hotel Management
Oct. 3, 2023 by David Welsh, Hotel Management
Thank you. Looking forward at greeting you again in the near future.
1 out of 5
by A traveller

Posted Aug. 8, 2023 on Expedia
Bad customers service
Comment from Hotel Management
Sep. 19, 2023 by Scott, Hotel Management
since there was no comments left. We firstly apologize for any shortcomings from our side. We have tried several times to contact you but we could not reach you. Please accept our sincerest apologies and we promise you to try harder the next time.NewCity SuitesGuest relationship ManagerScott Merkobuivsky
1 out of 5
by A traveller

Posted Feb. 18, 2023 on Expedia
Rude reception
5 out of 5
by A traveller

Dec 7 arrival to Egypt 🇪🇬

Posted Dec. 16, 2022 on Hotels
When we arrived very early in the morning of our check-in day, the hotel staff (Mohamed Yousef) greeted us very happily and made us feel very welcome after our long international flight from Mexico. He went well above and beyond for us in doing everything in his power to make us comfortable and relaxed while we waited until the earliest possible opportunity to check in to our room. We were so relieved to have such a friendly professional who empathized with us in our timing situation. Superb service!
5 out of 5
by A traveller

Posted Oct. 19, 2022 on Expedia
Clean staff so nice
3 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 21, 2022 on Expedia
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 17, 2022 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 23, 2022 on Hotels