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Tolip Family Park Hotel

Property class: 4.5
Luxurious 4.5-star hotel with spa

Choose dates to view prices

Photo gallery for Tolip Family Park Hotel

A spacious lobby with a high ceiling, a grand piano, comfortable seating, and a large wooden door.
A dining table with breakfast items and drinks, overlooking a swimming pool with lounge chairs and umbrellas in the background.
The exterior of the Tolip Hotel with a prominent sign, a well-lit entrance, and a staircase leading to the entrance.
A dining table with a beverage, bread, and a fruit platter by a poolside.
A hotel room with a large bed, a desk, and a mirror.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Cairo Suez Road - Km 26, Rehab - ENtrance Gate (2), New Cairo
  • Place, GoKart Egypt
    ‪5 min walk‬
  • Place, Cairo Festival City Mall
    ‪21 min drive‬
  • Place, Citystars Heliopolis
    ‪22 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Garden View

A hotel room with two beds, a desk with a chair, a television, and a small table with a vase of flowers.

Standard Room, Garden View

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Pool View

A hotel room with a bed, a desk, a television, a sofa, and a balcony with a view.

Junior Suite, 1 King Bed, Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Pool View

A hotel room with two beds, a desk with a chair, a television, and a small table with a vase of flowers.

Standard Room, Pool View

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Garden View

A modern hotel room with a large bed, a desk, and a chair.

Junior Suite, 1 King Bed, Garden View

  • Garden view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Twin Room With Pool View

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Standard Twin Room With Garden View

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite

Minibar (free items), in-room safe, desk, laptop workspace

Presidential Suite

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the area

New Cairo

In New Cairo .Stay at this New Cairo hotel and you'll be within 12 miles (20 km) of Aqua Park and Citystars Heliopolis. Cairo Festival City Mall is 12.4 mi (19.9 km) away.

What's nearby

  • GoKart Egypt - 5 min walk - 0.5 km
  • Cairo Festival City Mall - 21 min drive - 17.8 km
  • Citystars Heliopolis - 22 min drive - 20.4 km
  • Khan el-Khalili - 40 min drive - 34.4 km
  • Tahrir Square - 43 min drive - 35.9 km

Getting around

  • El-Obour Station - 15 min drive
  • Cairo Intl. Airport (CAI) - 20 min drive

Restaurants

  • ‪Princess Cafe & Restaurant- Alrehab - ‬6 min drive
  • ‪Ibn Alsham - ‬5 min drive
  • ‪Zein El Sham - ‬7 min drive
  • ‪KFC - ‬5 min drive
  • ‪Bazooka Fried Chicken - ‬6 min drive

About this property

Tolip Family Park Hotel

Luxurious 4.5-star hotel with spa
Tolip Family Park Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a terrace are also featured at the luxury Tolip Family Park Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star New Cairo hotel.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2015
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Tolip Family Park Hotel offers 114 accommodations with free minibar items and minibars. Rooms open to furnished balconies. 42-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Exterior
Renaissance Cairo Mirage City Hotel
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  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
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CA $311 total
includes taxes & fees
Aug 29 - Aug 30
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered self parking on site (USD 1.70 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 4 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tolip Family Park Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 20 per person (one way)
  • Airport shuttle fee per child: USD 10.00 (one-way), (from 6 to 11 years old)
  • Uncovered self parking fee: USD 1.7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Tolip Family Park Hotel.

Property is also known as

Tolip Family Park Hotel New Cairo City
Tolip Family Park New Cairo City
Tolip Family Park
Tolip Family Park Hotel Hotel
Tolip Family Park Hotel New Cairo
Tolip Family Park Hotel Hotel New Cairo

Frequently asked questions

How close is Tolip Family Park Hotel to the airport?

Tolip Family Park Hotel is 10.8 mi (20-min drive) away from the Cairo Intl. Airport (CAI) airport, the closest popular airport to the property.

How much does it cost to stay at Tolip Family Park Hotel?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Tolip Family Park Hotel on Sept 2, 2026 start from CA $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tolip Family Park Hotel have an airport shuttle?

Tolip Family Park Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 20 per person, one way.

Does Tolip Family Park Hotel offer free breakfast?

Free breakfast isn’t provided at Tolip Family Park Hotel, but buffet breakfast is offered for a fee of USD 7 for adults and USD 4 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Tolip Family Park Hotel?

No, there is no casino at this hotel.

What time is check-in at Tolip Family Park Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon.

Is there free parking at Tolip Family Park Hotel?

Free parking is not available at this hotel. Self parking is available for USD 1.7 per day.

Does Tolip Family Park Hotel have a pool?

Tolip Family Park Hotel features an outdoor pool.

Does Tolip Family Park Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Tolip Family Park Hotel have a spa?

This hotel has a spa, which features sports massages and body treatments.

How close is Tolip Family Park Hotel to downtown New Cairo?

Tolip Family Park Hotel is 5.2 mi away from New Cairo.

Tolip Family Park Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 13 out of 72 reviews
Rating 8 - Good. 22 out of 72 reviews
Rating 6 - Okay. 13 out of 72 reviews
Rating 4 - Poor. 7 out of 72 reviews
Rating 2 - Terrible. 17 out of 72 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Muhammad salim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport food was good staff service was good with a smile
Stayed 5 nights in Feb 2024
Verified review

2/10 Terrible

Yu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is not fresh . Reception service is really bad
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Abdurahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one week there during the Eid holidays alla the staff were very helpful. They have well equipped GYM
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Faisal

Liked: Cleanliness, staff & service
Glean, big lobby, friendly helpful staff,, good 24 Hours restaurant with very reasonable prices and good food, Rooms are rundown and very depressing, I had to check out and go to another hotel because of the room, when you are out you don't look forward to back to it.
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Abdurahman

Liked: Staff & service, amenities
The hotel is big, but it seems that its suffering from staff shortage,
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Jean N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na na
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the property looks very nice and presentable but it is fairly dirty.. the dining lounge had dirty tables and the food was terrible. Won’t be booking there again.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

John Robert

Liked: Cleanliness

Very modest hotel but probably worth the price

The Tolip Family Park Hotel is very modest. I stayed here during the World Urban Forum as it was one of the recommended hotels. Be aware that it is far away from any other amenities and it's often quite hard to get Ubers from there to take you anywhere. The room was okay, but very basic. The balcony door did not lock, which was quite disconcerting. The breakfast was very simple. Overall it's fine to stay here but set your expectations accordingly.
Stayed 6 nights in Nov 2024
Verified review

6/10 Okay

Bilal

Liked: Cleanliness, staff & service
Medium
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is surrounded by construction making access difficult. Staff are indifferent at best, unfriendly most of the time and unhelpful when needed. They are more keen on counting towels to make sure you are not taking any home than actually providing proper service. Never again, not even for $5 per night.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crap in Cairo

Terrible accommodations. Room was filthy. No towels in the room, and doubt it was cleaned prior to check in. Air conditioning controls did not function properly and temperature could not be controlled. Reception would not let me leave in the morning until it was checked by housekeeping even though room was completely paid for in advance. Nothing is around the hotel location. Do not stay here.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Una

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
In middle of nowhere. Booked for 2 adults and 2 kids. Only 1 double bed in room. I had to ask them to dress sofas for kids bed. They put sheet and pillow on but no duvets. English poor. No alcohol in hotel. Dinner in restaurant a little awful. (probably good for Egyptians)...very reasonable price. Breakfast was good. Pool cold and no shallow areas for kids. (it was Nov). Very few people in hotel. Family park beside it ok if stuck in Cairo for a day... but definitely not worth planning a trip.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 1 night in Jan 2022
Verified review

4/10 Poor

Elsayed Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

Don't waste your money. unprofessionell Reception and Team. Although my booking was BB and confirmed, they wanted to charge me extra for breakfast, and when i refused and threatened with the police, the extra charge disappeared. Hotel standard in general will not exceed 3 stars
Stayed 2 nights in Dec 2021
Verified review

2/10 Terrible

MOHAMAD BELAL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I ignored all the bad reviews before booking my stay because of the close location to my wedding ballroom. But, I never thought, that I will regret paying every single penny to this place. Starting from my arrival, parking was not for free. and guess what? I had to pay for my visitors parking as well. I arrived to the hotel three hours prior to my ceremony. Upon arrival I told the receptionist that we were expecting a makeup artist to do my bride’s hair, so, I was asked to pay extra 500 pounds to allow the artist to get into the hotel. At first, the room I was given, was a double twin bed. I asked for upgrade as a honeymoon package, but they didn’t have such a thing and I paid another 800 pounds to get the king size bed( which they have only in the suites) and guess . what, the upgrade didn’t include a breakfast! For the artist to start work, she needed light, and I can tell you, we needed two extra flash lights because the room lights are too poor. When we returned from the ceremony. We had to charge my phone and place our valuable stuff on the ground. Speaking about the valuable stuff, the safe was broken, I couldn’t place a thing in it. The elevator worked only two times during my stay, The hair dryer didn’t work at all, the toilet water hose was broken and left lying on the bathroom floor. I didn’t leave next morning as I slept too late. So the hotel charged me $120 which I agreed to pay. No room service showed up next day despite I placed the tag.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is in bad condition, Tea kettle rusting inside,No remote for TV,Poor WiFi andThe door stop like a sharp knife (very dangerous for kids)
Stayed 2 nights in Aug 2021
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Poor service. Reservation included free breakfast however I was denied service as they claimed my reservation did not include one. Also the hotel has no queen beds in standard rooms! All are twin beds which was very inconvenient since I was staying alone. Do not recommend
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Bassem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great
Stayed 4 nights in Apr 2021
Verified review

2/10 Terrible

S.E.

Disliked: Cleanliness, staff & service
Very dirty rooms! Open buffet breakfast during the pandemic??!!!
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Heba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Really nice and clean hotel
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was great and soon will come back
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Anisa

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, family stay whiles visiting Cairo

Booked 2 room for family that was staying over in Cairo to see the pyramids- hotel was clean & comfortable. Was In a family park, great for families, & in safe location. All family members were very comfortable there! Only thing they improve on is the breakfast & touch up on the cleaning.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all very kind Staffs. Only there no Bars or alcohol beverages.
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Aug 2018