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HĂŽtel Pacific

3-star hotel near Port of Calais

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Photo gallery for HĂŽtel Pacific

Daily buffet breakfast (EUR 8 per person)
Lobby
Interior
Interior
Desk, blackout drapes, rollaway beds, free WiFi

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar

Explore the area

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40 Rue Du Duc De Guise, Calais, Pas-de-Calais, 62100
  • Place, Museum of Fine Arts Calais
    â€Ș1 min walk‬
  • Place, Calais Beach
    â€Ș15 min walk‬
  • Place, Port of Calais
    â€Ș17 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Desk, blackout drapes, rollaway beds, free WiFi

Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Desk, blackout drapes, rollaway beds, free WiFi

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Calais

City center stay.With a stay at this Calais City Center hotel, you'll be steps from Museum of Fine Arts Calais and Eglise Notre Dame. Parc Richelieu and Tour de Guet are also within half a mile (1 km).

What's nearby

  • Museum of Fine Arts Calais - 1 min walk - 0.0 km
  • Calais Lighthouse - 7 min walk - 0.7 km
  • Calais Hotel de Ville - 8 min walk - 0.7 km
  • Calais Beach - 15 min walk - 1.3 km
  • Port of Calais - 17 min walk - 1.5 km

Getting around

  • Calais City Station - 6 min walk
  • Lille (LIL-Lesquin) - 83 min drive

Restaurants

  • â€ȘHistoire Ancienne - ‬1 min walk
  • â€ȘBrasserie de la Mer - ‬6 min walk
  • â€ȘFamily Pub - ‬1 min walk
  • â€ȘBrasserie L'Hovercraft - ‬3 min walk
  • â€ȘCafĂ© de la tour - ‬4 min walk

About this property

HĂŽtel Pacific

3-star hotel near Port of Calais
As a guest of HĂŽtel Pacific, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. HĂŽtel Pacific also features coffee/tea in a common area, express check-in, and express check-out. Parking is available for a fee.

This 3-star Calais hotel is smoke free.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Library
  • No smoking on site
  • Bar or lounge
HĂŽtel Pacific offers 16 accommodations with hair dryers and blackout drapes/curtains. Satellite television is provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided.

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Lake
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  • Free WiFi
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4.0 out of 5, Very good, 1,003 reviews
The price is CA $120
CA $138 total
includes taxes & fees
Apr 22 - Apr 23
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Property amenities

Family friendly

  • Rollaway/extra bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 8 per night)

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 8 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • No elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets are welcome and stay free
  • Weight limit: 33 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Covered self parking fee: EUR 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Pacific Calais
Pacific Hotel Calais
HĂŽtel Pacific Calais
HĂŽtel Pacific
HĂŽtel Pacific Hotel
HĂŽtel Pacific Calais
HĂŽtel Pacific Hotel Calais

Frequently asked questions

How close is HĂŽtel Pacific to the airport?

HĂŽtel Pacific is 75.6 mi (83-min drive) away from the Lille (LIL-Lesquin) airport, the closest popular airport to the property.

Does HĂŽtel Pacific have an airport shuttle?

Airport shuttle services are not available at HĂŽtel Pacific.

How close is HĂŽtel Pacific to the beach?

This hotel is 0.9 mi (6-min drive) from Calais Beach and 1.9 mi (9-min drive) from Baraques Beach. Don't forget your sunscreen!

Does HĂŽtel Pacific offer free breakfast?

Free breakfast isn’t provided at Hîtel Pacific, but buffet breakfast is offered for a fee of EUR 8 per person. It's available every day from 8:30 AM to 11 AM.

Is there a casino at HĂŽtel Pacific?

No, there is no casino at this hotel.

What time is check-in at HĂŽtel Pacific?

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM.

Is there free parking at HĂŽtel Pacific?

Free parking is not available at this hotel. Self parking is available for EUR 8 per night.

Does HĂŽtel Pacific have a pool?

HĂŽtel Pacific does not have a pool.

Does HĂŽtel Pacific have a spa?

There are no spa services available at this hotel.

How close is HĂŽtel Pacific to downtown Calais?

HĂŽtel Pacific is 0.5 mi away from Calais.

HĂŽtel Pacific Reviews

Reviews

5.0
Rating 10 - Excellent. 8 out of 122 reviews
Rating 8 - Good. 26 out of 122 reviews
Rating 6 - Okay. 22 out of 122 reviews
Rating 4 - Poor. 24 out of 122 reviews
Rating 2 - Terrible. 42 out of 122 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL

Absolutely awful! Dirty, noisy, TV not working, staff not helpful with ordering a taxi to ferry terminal. Even Calais tourist office said not to stay in this accomodation. Overall the worst wannabe hotel I've ever stayed in.
Stayed 1 night in Jul 2022

2/10 Terrible

Chowdhury M

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Oliver Martin-Du

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Well located and cheap
Stayed 1 night in Feb 2022

2/10 Terrible

Trofin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

L

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Very shabby and small rooms.

Room smelt stale. Shower was cold. WiFi didn’t work. Supposed to have twin beds but it was a double in one of the rooms. Toilet seat didn’t fit properly. Definitely won’t be staying here again.
Stayed 1 night in Feb 2020

2/10 Terrible

Peach

Stayed 3 nights in Sep 2019

2/10 Terrible

donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go there

Horrible place. Filthy. Cold windows dont close. Employees try to rob you. Shows a picture of a fancy castle but really is a 1940s dump falling apart in the middle of tourist area.
Stayed 1 night in Oct 2019

2/10 Terrible

Lynn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

I booked this hotel Monday Sept 16 2019 afternoon and called to inform them of late arrival......I was told there was no booking in my name, even though my card was charged! I told them I had confirmation emails from hotels.com, I was still told there was no booking! I turned up to the hotel and it was closed! I contacted the hotel again the following day and still the same as previous! I contacted hotels.com and they've refused to refund me, it seems the hotel is protected once your money is taken and deny any booking was made!! Would not look at this hotel nevermind stay there, looks rough from outside and location is not safe!! I seen youths checking cars and trying to open them!!
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

4/10 Poor

Ian

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I didn’t like nothin abaut this hotel apart for the location In the room was only one light working Toilet had no door and when’s you flash the toilet was making a really loud noise because the motor was installed on the toilet Basically when your partner use the toilet at nite time you jump straight up cos of the terrible loud noise I don’t recommend to anyone Is not worthy for the money
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Ok for one night but bed was too small for two people. Overall it was ok.
Stayed 1 night in Jul 2019

2/10 Terrible

Celestino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would have to have the most complicated shower system that I have ever seen. The secret to getting water to come out is to push the main tap up as in a joystick. Sometimes i think the owner/ managers should live in the rooms just to understand how they are used/ and should be configured.
Stayed 1 night in Apr 2019

6/10 Okay

Dr John

Liked: Room comfort

Cycling overnight stop for the ferry

I stayed in this hotel at the end of a solo cycle ride around splendid parts of Picardy/Flanders. The hotel is located in a quiet street but very close to decent restaurants, bars and the railway station. It's also walking/cycling distance to the ferry terminal. The hotel charged me 3 euros to store my bike in a very secure garage and were kind enough to leave me the key (to be dropped in a secure box) as I was on an early ferry. (Cars can also be garaged for a fee.) Thus, I missed breakfast but the dining room looked nice enough. The single room was big enough, although the toilet and shower were "cosy". Walls are a tad thin so I was serenaded by a grumpy child. Bottom line: Value for the money paid and I'd stay again on a bike trip.
Stayed 1 night in Mar 2019

10/10 Excellent

SOUHIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was ok

Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware Rip off.

Warning to all that even think of booking and staying there, i highly advise against it. Apart from the lack in customer service to the point that management were forcing me to pay for an extra night which I refused due to them refusing the clean and change my towels sheets and clean my room. When I refused and explained why, the owners response was "Do you change the sheets and towels in your house every day?". Found it hard to believe the response and to top it all of if I'm expected to pay ÂŁ40 a night then I should expect nothing less. Having had the police come and mediate the situation as he refused to give me back my luggage I was told that I do not have to pay for the extra night as it was never reserved. Upon that I booked into another hotel with out knowing it was owned by the same hotel. Hotel Tudor around the corner. It was closed and I was expected to go stay in the partner hotel - Hotel Pacific. As you can imagine I refused. Waring to all, please be advised worst hotel experience ever. I have officially complained to hotels.com. This hotel should be struck off in my opinion. Bad taste, the pictures do not match the rooms, run down and vile management. Be warned.
Stayed 1 night in Nov 2018

8/10 Good

Andrew

Hotel is convenient for city centre and port. Room was clean m, not luxurious but you get what you pay for
Stayed 1 night in Nov 2018

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever seen

We did not stay as booked,we checked in and checked out straightaway when we got to our room,it stinks,the terrance door and window was broken only one bed instead of 2,dirty toilet,socket/plug was broken and out of the wall,poor service parking garage was dirty and unsafe,need to book another hotel straightaway.would not recommend at all
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and poor

When we arrived they didnt speak any english and seamed rude talking to each other. Told room number right st tbe very top went into the room. It was full of flies. Bed was dirty and was a no smoking room smelt of smoke and so did the bedding. Price list for the room inside and was cheaper than what i paid. Toilet broken and was a dark brown colour in the basin dont think it had ever been cleaned. If i would of paid on tje day i would not of stayed got my money back. How u can advertise the room is beond me.
Stayed 1 night in May 2018

6/10 Okay

Evans, Wales

Liked: Staff & service
Disliked: Cleanliness

As expected for price

Was what I expected for the price really. A bit grubby and very cold at night but the staff were lovely and friendly during my week’s stay. Good price so can’t complain.
Stayed 8 nights in Apr 2018

8/10 Good

Alex, Romford

Liked: Cleanliness, staff & service, room comfort

Tries hard, good value for money

We arrived late, and our booking was no longer valid. Manager did everything to make sure he found us an alternative, which was clean and comfortable, if a bit dilapidated.
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the worst hotels I ever been.

The room was okay but the bathroom was dirty & the sink was broken. We asked the owner to fix but since we arrived around 8pm (we just needed a place to crush for the night, planned to leave at 2:30am because we have an early morning ferry schedule), the owner came to look at the problem & said he will fix it in the morning. In other words, we reserved 2 rooms, both have room problems with the sink and the light at thr hallway going to the 3rd floor where we were are also busted- needed to use iur cellphone flashlight whenever we get out.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aggressive staff

It was mentioned that the hotel has free WiFi Internet in rooms, but there was no Internet. You could see the sign at some time point but never worked. When we discussed the issue with the reception, we found him very aggressive and rude. He showed his fist to us and wanted us to leave the hotel. We felt very unsafe. We contacted Expedia, not sure if they address that.
Stayed 2 nights in Dec 2017

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Hotel is in a great location. Rooms were clean and comfortable. For the price paid I was very happy and would recommend
Stayed 2 nights in Nov 2017