Avis Gorgeous 2 Bedroom 1 Bathroom Guest Suite

Thank you Anna

Thank you for taking the time to provide feedback on your recent stay. We're glad to hear that you found the apartment clean and liked the decor. However, we are sorry to hear about the issues you encountered during your stay. We apologize for the discomfort you experienced with the mattresses and the lack of kitchen equipment. We will certainly look into replacing the mattresses and improving the kitchen amenities to ensure a more comfortable stay for future guests. We appreciate your feedback regarding the electric kettle and the pots in the kitchen. We will address these issues promptly to enhance the overall experience for our guests. Regarding communication, we apologize for not responding to your email in a timely manner. We strive to provide excellent customer service and will work to improve our responsiveness in the future. Thank you for your suggestions on how we can improve. We will take them into consideration to make the necessary improvements to enhance our guests' experience. We hope you will consider staying with us again in the future so we can provide you with a more enjoyable stay.

Hello Abdul, thank you for staying with us and for your review. I would appreciate if you could please explain what was not okay, giving me the opportunity to make some corrections before the next guest.

Hello Emma, Thank you so much for taking the time to share your feedback about your recent stay at our property. We are thrilled to hear that our location was convenient for your needs, allowing you to explore the rural areas of Alberta easily. We also appreciate your kind words about our unit's cleanliness and amenities. It's great to know that you found everything you needed for a comfortable stay. We're pleased to have been accommodating with your request to have guests over, and we understand how important it can be to connect with loved ones, especially when you're visiting from a distance. Your mention of feeling safe and secure warms our hearts, and we're grateful for your understanding regarding the occasional sounds from upstairs. Everyday life sounds are a part of our home, and we're glad they didn't disrupt your stay. We would be absolutely delighted to welcome you back in the future. Your positive review means a lot to us, and we look forward to hosting you again whenever your travels bring you to Alberta. Tosan

Thank you for taking the time to share your feedback regarding your recent stay. We genuinely appreciate your insights as they help us enhance our guests' experiences. We're delighted to hear that you found the location convenient for your needs and appreciated the modern finishings in the rental. We also value your comments about our responsive communication. However, we sincerely apologize for the issues you encountered during your stay, and we'd like to address your concerns: GOOD: • We're pleased that you found the kitchen decently stocked with utensils and that our listing photos accurately represented the rental. BAD: • We apologize for any inconvenience caused by the limited comfortable seating for a party of four. We'll consider your feedback on accommodating larger groups. • Your feedback about the absence of detailed instructions and the Keurig is noted. We will work on providing more comprehensive guidance for our guests. UGLY: • The issues you mentioned regarding cleanliness are unacceptable, and we deeply regret that you had to experience them. We will work diligently with our cleaning team to ensure that such oversights are rectified and that our rental is immaculate for future guests. • We apologize for the noise disruptions during your stay and will consider your suggestion to provide additional information about the neighbors in our listing. Your feedback is invaluable to us, and we are committed to addressing these issues promptly. We would like to make amends for the inconveniences you encountered during your stay and hope you will consider returning in the future to experience the improvements we are making. Thank you for choosing to stay with us, and we appreciate your understanding.