Note fondée sur 808 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Calistoga
Hôtel situé au bord de la route
Publié le 24 sept. 2018 sur ExpediaHôtel pas accueillant, très bruyant car situé au bord de la route et mal insonorisé.
Aucune viennoiserie au petit déjeuner.
Commentaires de Gestion de l’hôtel
3 oct. 2018 par John Kennedy, Gestion de l’hôtel
Hello, we do try our very best to soundproof our rooms as much as possible. We apologize you experienced a later delivery of our pastries that day, and it was unfortunate that they were not put out until later. We greatly appreciate your feedback and hope to welcome you again in the future.
Warm regards,
John Kennedy
par un voyageur
Publié le 3 juin 2024
The place is very beautiful. The room is huge very comfortable very elegant. However, my room is right off 29 and there’s a lot of traffic all day and all night but they do have a noise machine in the room which helps and I wore earplugs. Love the cookies they’re better than double trees, and the ladies that checked me in were very very nice
Commentaires de Gestion de l’hôtel
3 juin 2024 par The Bergson Team, Gestion de l’hôtel
Dear Frederick, Thank you for taking the time to share your feedback regarding your recent stay at The Bergson. We are delighted to hear that you found our property to be beautiful, with spacious and elegant rooms that provided you with comfort during your visit.We apologize for any inconvenience caused by the traffic noise. We understand that a peaceful night's sleep is essential for our guests, and we appreciate your understanding regarding the noise machine provided in your room. We will explore further ways to mitigate external noise disturbances for our guests' comfort.It's wonderful to hear that you enjoyed our signature cookies; we take pride in offering delightful treats to enhance our guests' experience. Additionally, we are thrilled that our front desk team left a positive impression on you with their exceptional service. We will ensure that your kind words are passed along to them as recognition of their efforts in making your check-in process memorable.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to The Bergson for another exceptional stay in the future!Warm regards, The Bergson Team
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par The Bergson Team , Gestion de l’hôtel
Thank you for your feedback. We look forward to your next stay here with us!
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par The Bergson Team , Gestion de l’hôtel
Thank you for your feedback!!
par un voyageur de palmer
Publié le 22 févr. 2024 sur Expedia
It was a very rainy week - it was cozy - room was a perfect fit for our needs to just wait out the weather. Great shower and soaking tub. Restaurants, book shop and grocery just a few blocks away.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par The Bergson, Gestion de l’hôtel
Good morning Gary,Thank you so much for your feedback, we are so happy to hear that you enjoyed your stay and loved the shower and soaking tub. We hope to welcome you back again soon!
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par The Bergson Team , Gestion de l’hôtel
Thank you for your feedback! We are so glad you enjoyed your stay here with us!! We look forward to your next visit here with us.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Personal welcome and help by staff made it feel like I was visiting a personal friend, not a hotel.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par The Bergson Team , Gestion de l’hôtel
Thank you for your feedback!! We are so glad you enjoyed your stay here with us. We look forward to your next visit.
par un voyageur
Elegant hotel
Publié le 9 janv. 2024 sur HotelsThe hotel room was wonderful and fun. Granted, I found it strange to have a glass wall with a curtain to block off the massive tub/shower from the fireplace view. I suppose it is there if you are alone and want to watch the fireplace and soak in the tub. Just different. Regardless, the bed was comfortable, the balcony nice to access, and all amenities were easy. Additionally, the staff were nice and helpful. Finally, the breakfast was simple, but nice to have, and the coffee machine is good. However, if you are an early riser, do know that the lobby is not open until 8AM, and you'll have to go into town for coffee/tea.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par The bergson Team, Gestion de l’hôtel
Thank you for your feedback. We are so glad you enjoyed your stay here with us. Some of the guests really enjoy having the glass wall in the rooms but we understand how you feel that way. We are happy to hear you enjoyed the staff here. We here at The Bergson strive to give the best customer service and make our guest feel right at home. As for our lobby hours, we are currently in our winter hours and open the lobby at 8am. For all our early risers we do have coffee makers in all the rooms to enjoy some coffee when you wake up. We will take all your feedback into consideration.We look forward to your next visit here with us.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par The Bergson, Gestion de l’hôtel
Thank you for your feedback, We are so glad to hear that you enjoyed your stay with us! We hope to welcome you again in the future.
par un voyageur de Ferndale
Publié le 19 déc. 2023 sur Expedia
The property was small and intimate. Rooms were large and very charming with antiques. Clean property and lovely light coffee, juice and muffins for breakfast in your room or down in the lobby.
Commentaires de Gestion de l’hôtel
27 déc. 2023 par The Bergson Team, Gestion de l’hôtel
Thank you for your feedback. We are so glad you enjoyed you stay hear with us. We can't wait until your next visit!!
